INNSiDE by Meliá Frankfurt Ostend

Still feel good, choose it for the second time. But there is no kettle in the room, every time you want hot water, you have to go to the restaurant on the first floor, which is a bit uncomfortable

Good environment, large room, free mini bar drinks

This is one of my favorite hotel because it offers a good value for the money. It’s clean, the service is great and rooms are new. They are small but if you are just looking for a place to sleep is more than enough

Great hotel and breakfast, a bit dusty room .

INNSiDE Frankfurt Ostend is a hotel that wears its modernity like a well-tailored suit—sleek, confident, and a touch impersonal. Tucked into the ever-evolving Ostend district, it occupies a sweet spot between the city’s businesslike pragmatism and its more playful, creative side. A short walk from the European Central Bank, the location whispers convenience without the pomp of a central tourist hub.

But what truly sets this hotel apart is its reception—a rarity in the world of chain hospitality. Upon arrival, we were greeted by a towering gentleman whose warmth and competence were as outsized as his frame. Every issue, every request, was met with a smile and a swift solution. In a world of transactional service, this felt like a masterclass in genuine hospitality.

The rooms, however, tell a slightly more complicated story. Minimalist in design, they strive for functionality over flair, though the open-concept bathroom feels more like a design experiment gone awry. The glass panels might please the architectural purist, but they offer all the privacy of a whispered secret in a crowded room. Yet the complimentary sodas in the minibar—a small, almost inconsequential gesture—manage to leave an outsized impression, a quiet acknowledgment that someone, somewhere, thought about your comfort.

Breakfast at INNSiDE feels like a promise unfulfilled. The setting is all polish and professionalism, but the selection doesn’t quite measure up. There’s nothing wrong with what’s offered—it’s perfectly adequate—but for a hotel that positions itself as cutting-edge, you can’t help but hope for a little more adventure on your plate.

Ultimately, INNSiDE Frankfurt Ostend is a hotel of contrasts. It excels in the details that matter most—a stellar reception team, thoughtful amenities—while stumbling on some of the finer points. But for travelers who appreciate modern design and a warm welcome, it offers a solid, if slightly uneven, home base in the heart of Frankfurt’s new east.

Hotel is perfect located and also the room was clean. Bed was good. Things they could make it a 5 star rating is to fix one of the car chargers that didn't work, fix the pancake machine in the restaurant and the card reader in the parking garage to enter the hotel. Low hanging fruit to make it 5 stars in my opinion.

I had a great stay in this hotel. Location is quite convenient. There is a tram stop right in front of the entrance that takes you directly to the main train station. Check-in was quick. Room was comfortable and clean. I liked the decor of the interior and free mini bar. Value for price ratio is amazing.

The hotel is good. Breakfasts are quite good, rooms are in good condition, the distance to the center is not that big by Frankfurt standards (~20-25 minutes on foot).

What an amazing hotel, and amazing Frankfurt. The location was perfect, and the room was perfect. I love the Melia Group of Hotels. I've never had an issue. When i was to miss breakfast because of a trip, they made me an awesome packed breakfast! Just great. Can't wait to go back!

Very nice hotel, quiet and spacious, with a big bed, rich breakfast and good taste. The location is also close to the city center attractions and it is very convenient to go out for a walk.