Athens Odeon Hotel in Athens

Hello everyone. I just left this hotel where I stayed for 5 nights and I can say that I am disappointed. The pictures on the booking platforms are taken right after the renovation. The hotel has many problems and the management does not care. I stayed in room 46 and I had a shock from the moment I entered. The floor is degraded, the furniture the same. The water kettle is broken, the tea/coffee cups are missing. The pillowcase was yellow. The bathroom is small, dark and the taps are not clean, they have large deposits. They practically do not shine. The shower was leaking at the joints. They only fixed it on Friday, I reported the problem on Tuesday evening and on Wednesday the manager (an elderly person, around 80 years old) also saw it. On Thursday evening when I got to the room I saw that the toilet was leaking. I reported it to the reception but I fixed it myself. I told the reception on Friday morning and they didn't care. The soundproofing on the windows is completely lacking. The breakfast is dull. I was shocked when I saw that they heat the omelet. You get the coffee from a huge container of 120 cups. You only have chamomile and black tea; only one type. The sugar containers on the table are dirty. Lack of respect for customers. To be avoided.

This hotel is a scam, and the pictures online look nothing like reality. The room we were given was not only dirty, but also damp, with what appeared to be mold on the walls. On top of that, the receptionist was extremely unpleasant and spoke to us in a very rude manner. I cannot recommend this place to anyone.

We booked a room with balcony, however we were given a room without balcony.when we ask we were told that as we wanted a bigger room and therefore will have a room at the back without balcony. Most disappointing is our room back a construction site were work starts early.There is continuous drilling and noise with dust which affected my breathing.we informed the receptionist and they told they could not do anything. Have contacted booking.com but no response. Very poor service.