Royal Olympic Hotel

Let me start with the good part the rooftop breakfast was very nice, and some areas of the hotel show good use of high-quality materials. However, overall, the rooms, elevators, and customer service are far below standard.

When I first checked in, my room key didn’t work. I had to ask a housekeeper to help open the door, which was the first disappointment. I went back to the reception to explain the issue and requested a room change. The second room I received was also very small.

I’ve stayed in many hotels, but I’ve never seen a TV as small as the one in this property — honestly, a computer monitor would be bigger. Then I tried to use the safe box and found it locked. When I called the front desk, they sent a bellman, who opened it with a screwdriver — not exactly reassuring for security.

I don’t like giving negative reviews, but I truly don’t understand how this hotel is rated four or five stars. I also visited the gym, which turned out to be in a different building around the corner.

Overall, it was a great disappointment the only highlight was the rooftop restaurant.

The room is large and well-furnished. But, the heat/ac may be shut off if management decides there's no need. Nice shower, hard to adjust temperature. In the evening one night, there was no warm water until we complained. Beautiful, but expensive, rooftop restaurant. Great location in central Athens. A reasonable walk to several key places. Some of the staff was simply rude.

Oh yes, the elevators are a nightmare. They are small, slow, and the doors are set to "kill." Don't test them.

I recently stayed at this hotel for four nights. While the lobby was beautiful, the rooms felt outdated, like they hadn't been renovated in 20 years. The shower had old-fashioned faucets that required manually mixing hot and cold water. Plus, the lack of air conditioning in the lobby made it unbearably hot. There was no coffee maker or kettle in the room, and the minibar was filled with overpriced drinks, so you couldn't even chill your own beverages. During our stay, there was a small fire on the seventh floor. The hotel reeked of smoke, and firefighters had to come. It was a chaotic and unpleasant experience. During the fire, the hotel staff was completely unhelpful. We were left outside for hours, and they didn't even offer us water or updates. After three hours, they finally let us back in, but we weren't allowed to go to our rooms. We had to wait by the pool, and when we asked for drinks, they told us to go to the bar and charge it to our room. It was unacceptable. To make matters worse, the hotel reeked of smoke for days, and no one from the staff apologized or offered any compensation. I was also disappointed with the gym. It was located in a dingy basement, smelled of mold, and the equipment was ancient. The weights weren't even labeled, and the ceiling was incredibly low. I have no idea how this hotel has five stars. I will never stay here again and would advise anyone to avoid it until they renovate. The old-fashioned faucets that require manual mixing of hot and cold water, the lack of space to store drinks, and the absence of hot beverage facilities in the room are unacceptable for a five-star hotel.