Minos Ambassador Suites & Spa - Adults only

My fiance and I came here on our summer vacation. The hotel is beautiful and we were greeted warmly by the staff with a complimentary welcome drink.

The rooms are big and spacious. The maids come twice a day to clean and change towels and bedding.

During our stay, my fiance who is pregnant, and I got sick. The staff automatically ran to help us with anything we needed. The chef specifically made food for my fiance and I, as she was feeling lethargic and could not eat much. The waiters were all super respectful and reassured us if we needed anything to not hesitate to let them know.

The front desk staff was also very helpful in organizing anything we needed and were always one call away.

We could not say enough good things about the staff here, and are very appreciative and thankful for everything they have done for us. It really shows how Cretan/Greek people are also family oriented individuals who care. We will for sure come back here again, maybe even with baby 🤗

This is a brilliant hotel in many respects. Service, rooms and cleanliness are impeccable. However, the one draw back is the food which during our stay has at times inedible, mostly over cooked, tasteless and cold. The breakfast buffet does not fair much better, cheap thinly sliced cheese and meat, stale looking pastries and from the hot buffet, wet looking bacon, sausages etc. we paid for half board but most evenings we ate in the Old Town. The Old Town is busy, lively and is a taxi drive away from the hotel, unless you are prepared to walk in 30degree heat we estimated 15 to 20 minutes then get a cab which will cost about 6 euros. The infinity pool area is small and for the size of the hotel there are not enough sun beds, if you come down after nine all the beds are occupied. However, the beach is close by and sunbeds and parasols are free

Hotel:
I had a delightful stay at Minos Ambassador on the beautiful island of Crete. Our room was consistently neat and impeccably clean. The hotel staff proved to be exceptionally friendly and helpful throughout our visit. The rooftop restaurant staff, in particular, were incredibly courteous, and the dining experience was nothing short of fantastic. With the exception of the Asian-themed evening, the food consistently pleased our palates. While we enjoyed the cuisine, a touch more traditional Cretan fare would have been appreciated. Our room offered a superb experience overall; however, the air conditioning was not fully functional. Despite the technician's efforts, it only worked temporarily. Despite this minor hiccup, our overall experience at Minos Ambassador was delightful, and we would certainly recommend it.

Spa:
The spa experience was simply heavenly! The full-body scrub left the skin silky smooth, followed by a delightful full-body massage that effortlessly melted away tension. The massage therapists were not only highly professional but also exceptionally friendly. The Aloe Vera body mask at the end was like a refreshing breeze, invigorating the senses. An all-encompassing and top-notch spa journey.

This is a nice hotel but it’s not 5 star. The pool facilities are a bit lacking - not loads of sun beds and the pool isn’t heated so it was freezing. It was a lot warmer swimming in the sea! The room was nice but not quite on the level of the hotel photos. You also had to pay to use the sauna and steam room which is a bit stingy considering we were guests of the hotel. We had booked half board but didn’t use the dinner once as it was very uninspiring sadly. The breakfast was fine but nothing special. Wouldn’t go back but it was cheap enough for an October break so not disappointed on the whole.

Stayed here 2 weeks, would definitely recommend. Rooms are spacious and property is very new and looks great. The pool is great, plenty of beds and a nice view. Hotel is nicely located near the old town (25 min walk) and few mins from the beach. Staff is very friendly and service minded. Adult only so it’s quite peaceful, contrary to the sometimes busy beach.

Spa was not fully operational yet, gym is rather small. Food is good but in the town you can find better. Would be nice if the pool area could be non-smoking and the hallway music to be toned down a bit or stop earlier.

Overall great place to stay, don’t hesitate.

We were upgraded from the Minos Hotel to the Ambassador accross the street. Everything is new, the staff is great and the location is nice. Rooftop bar and restaurant. The only downside was that the SPA was not yet opperational, but since we were not supposed to have access to it in the first place it was not a problem.

A wonderful brand new hotel in the center of Rethymno city. The staff was friendly and accommodated every request that we had during our stay. They provided us a free upgrade in a 60 sqm suite which was beautiful. The decoration of the hotel is really nice. We had a delicious dinner in roof top restaurant where breakfast is also served. Highly recommended. We definitely come back in near future.

Amazing brand new hotel.. With wonderful view of the city.
Gorgeous pool on the 3rd floor
Where the restaurant and the bar are.
Bar is very well equipped..
The food on the restaurant was wonderful.
Will visit again..