Pavlos Hotel in Kos Town

I rarely give low ratings, but with this hotel, I don’t even know where to begin. I’ve stayed at many hotels around the world, but this was by far the worst one I’ve ever experienced. There was neither dishwashing detergent nor shampoo—just a poor-quality soap. Everything was extremely old, even the hair dryer was a useless 10-watt device. The stove didn’t work, and despite doing a lot of shopping, we were forced to eat dinner outside after spending nearly an hour trying to get it to work.

When we went down to the reception, they didn’t believe us. Instead, they told us we could complain wherever we wanted. Even when we brought down a pot of pasta water and food in the elevator to show them, they refused to cook it on their own stove. They showed no concern for our little daughter’s mealtime or bedtime and told us “they didn’t see any problem and that we were getting upset for no reason.”

The next day, only after our insistence, they installed a new stove, and the room was cleaned just because we had complained. However, we noticed that someone had entered our room without permission and tested the stoves.

The only good thing about this hotel is its location. But anyone considering staying here should know that they’ll be staying in a truly old and bad hotel.

They ask a surcharge of 50 euros for the AC which is rediculous. We've had for 2 days in a row a couple of hours no running water and the wifi was also not working properly. The rooms were quite basic. At least the swimming pool was ok. Expected a bit more of this appartment

Room and pool was ok. In a quiet side street, but close to all the shops, beach etc
Had to check out at 12 noon. No guest facilities available and we weren't being picked up until 9 pm

Very poorly equipped for self catering. Clean, staff friendly and helpful. Good location near but not on beach. Pool area well kept.