c-hotels Club
Rooms and prices
Description
The hotel is in the centre of Florence, few steps from Piazza Santa Maria Novella, near the train station. The surrounding area offers numerous shops, restaurants and cafes and many attractions such as Ponte Vecchio, Uffizi Gallery, Michelangelo's David and the Duomo.
Built: 1970
Location: in the region of Tuscany, almost the center of Florence, 200 metres from the Church of Santa Maria Novella. about 5 km from the international airport. The exhibition center Fortezza da Basso is located just 900 metres from the hotel
Consists of a 4 storey building.
Only 62 rooms.
On the hotel territory: paid Parking, Breakfast, free wifi, hour check-in, Luggage storage, Laundry service, currency exchange
For children: Babysitting/child care, baby cot
Located in Florence (Santa Maria Novella), c-hotels Club is within a 15-minute walk of Cathedral of Santa Maria del Fiore and Piazza del Duomo. This 4-star hotel is 0.7 mi (1.1 km) from Ponte Vecchio and 0.4 mi (0.6 km) from Piazza di Santa Maria Novella.
Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.
Take advantage of the hotel's room service. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Make yourself at home in one of the 62 guestrooms featuring minibars (stocked with some free items) and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
CIN: IT048017A1JF8EZK3X/ CIR:048017-ALB-0082
The distance to the nearest airport is 5 km.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, DinersClub, UnionPay, Visa, JSB
- Certification Details: License number: IT048017A1JF8EZK3X
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Ticket assistance
- Express check-in
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Alarm clock
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Free Wi-Fi
- Shuttle
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Parking
- Garage
- Beach/pool towels
- Business center
- Conference Hall
- Doctor
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Review c-hotels Club
Map
Reviews
I absolutely loved the stay. The professionalism of the staffs, the welcoming hospitality and the way they make it personalized, the stay just turns out great! I really loved the touch with a welcoming postcard with my name, information about my stay and the willingness of the staffs to make my stay memorable and good. The room was much bigger than I expected, the bathroom was also big, the amenities were really on point.
To anyone travelling to Firenze, I strongly recommend this place.
To begin, I go back to our check in on 6 May, where I had booked a four night stay to check out on 10 May via Trip.com
Upon checking into the room I gave feedback that the room condition was not ideal. The room had a smell, the wall paper was peeling, the window was set so high that it was above our shoulders (my friend and I are both 1.79m tall).
I asked if there was a chance to change to a different room as we acknowledge that Florence hotels may have different configurations due to the old buildings. I was told none was available during our stay and it was impossible for a refund - partial or otherwise.
Disappointed and unable to accept the condition of the room as it was vastly different from the pictures on the website, we moved to stay in another hotel while keeping our room at Club Hotel.
At all times we had placed the DO NOT DISTURB sign at the door.
On the day of check out, we returned the key and checked out at the reception at 9am, we wanted to go back to our room for one last check to make sure we didn’t leave anything behind. The following ensued:
The front desk staff could not find my name in the booking. And then we asked for the key back to go to the room.
The staff refused to let us go to the room and didn’t offer any explanation. They kept saying no but with no effort to explain.
I insisted that I had the right to go back to the room since check out is only at 11am but each time they refused. Finally I called the police to lodge a complaint out of frustration and a lack of transparency. At that point after I called the police, the staff said they will accompany me to the room to check the safe etc.
When I reached the room I was shocked that someone opened the door: there was another guest staying in our room! It became very clear then why they did not allow me to go back to the room as the hotel had SOLD OUR ROOM to some one else.
I want to address the following points:
Why did a supposedly four star hotel SOLD my room without letting me know. It’s improper, dishonest, unprofessional and unbecoming of a major chain hotel, while the staff refused to explain or be transparent about this situation.
Why did no one at reception, housekeeping (they were also around) say anything about the room having been sold and just be honest about it. Instead they were dodging our questions and basically ignored us until we called the police.
Why did people go into our room despite the DO NOT DISTURB sign at the door.
I’m have already written to the hotel management and tourism board in Florence but no one have given me any response, it has been a week already.
DO NOT STAY AT THIS HOTEL GROUP!!!
Very happy to have stayed her and will return
The room was great, it was just right. Like a small studio equipped with all the necessities. Including the cute personalized welcome letter ❤️ I must highlight Roshan at breakfast, he exhibited the true meaning of attentive, genuine and warm customer service. When I was in a rush he was quick on his feet to assist me in his calm, polite and warm manner you added value to my day with this small gesture !!
The whole staff has mastered the meaning of genuine customer service !! Thank you sooo much C-Hotels Club you made my stay in Firenze impeccable ❤️I will be back for sure. I absolutely recommend this Hotel ❤️
Frequently asked questions about c-hotels Club
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near ?
The nearest sights are: Basilica of Santa Maria Novella (240 m), Basilica of San Lorenzo (560 m) and Santa Trinita (650 m)
Which room categories are available in the ?
You can book Smart Double room, Single room, Comfy Double room, Spacious room, Spacious Quadruple room, Spacious Double room, Classic Double room in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 11:00.
Are pets allowed at C-Hotels Club?
Yes, pets are welcome at C-Hotels Club, but we recommend calling ahead to confirm details (e.g., pet size, fees).
Does C-Hotels Club serve breakfast?
Yes, C-Hotels Club serves breakfast for guests. Breakfast options include Continental style.
How to get to C-Hotels Club from the nearest airport?
The nearest airport is Florence "Amerigo Vespucci" Airport, located about 20 mins from hotel by car (6.8 km) away.
What’s the cancellation policy at C-Hotels Club?
The cancellation policy at C-Hotels Club depends on your room type and booking terms.
Does C-Hotels Club offer airport transfers?
Yes, C-Hotels Club provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.
