Aethos Mini-hotel

Room Functionality and Storage
We booked a suite intended to accommodate four guests, although we would have preferred a standard room. Unfortunately, the suite (Wicket) was not adequately equipped for four people and seemed to be designed more as a hosting space for a couple/events vs to accommodate 4 (2 adults + 2 kids). The closet space was extremely minimal, with only five hangers and no drawers, leaving our kids who were using the second bed with no practical way to unpack (nor us). Despite requesting additional hangers on day one (received on day two after a reminder), the storage provided remained insufficient for even a short stay.

Hot Water Supply
We experienced persistent issues with the hot water. The water was warm but never hot, and the supply lasted only a few minutes with the first shower use (and not for any subsequent shower use for anyone else). This meant only one person could shower with warm water per day, and for three days, we had no hot showers. Although the issue was reported and checked, it was never resolved during our stay.

Sustainability?
We requested a carafe of water at the bar & restaurant which was available at other hotel touchpoints but denied at the bar and restaurant, where only disposable branded bottled water was offered. This inconsistency contradicts the hotel’s stated commitment to sustainability.

On a positive note, we enjoyed the hotel’s design aesthetic, the quality of the food, and the friendly reception team.

We shared our constructive feedback with the manager and requested a room rate adjustment due to the unsatisfactory experience; however, we were informed that the hotel does not respond to guest concerns or offer compensation, but that our feedback would be discussed internally for improvements. I hope this review helps future guests make an informed decision, understanding that any issues they encounter may not be adequately addressed.