Hotel Great Polonia Conrad Kraków

Great hotel, perfect for a 2-night stay. The entire reception staff was super friendly and helpful, but I want to highlight Aleksandra in particular. She went out of her way to assist me—not once, but twice—and delivered white glove service with a smile. I'm super grateful for her kindness and patience. Thank you for making my stay so comfortable! ❤️

Stayed here for one night before our flight — everything was great! Very clean and comfortable hotel, super friendly staff, and a huge breakfast selection. Perfect location if you’re heading to the airport. Highly recommend!

Wonderful Stay at Hotel Great Polonia Conrad Kraków

I had a fantastic experience staying at Hotel Great Polonia Conrad Kraków. The location is very convenient, with easy access to public transport and just a short ride from the city center. It made exploring Kraków stress-free and enjoyable.

The rooms were clean, spacious, and very comfortable—perfect for relaxing after a day of sightseeing. The modern furnishings and cozy atmosphere added to the overall comfort of the stay.

What truly stood out was the service. The staff were friendly, attentive, and always ready to help with a smile. Whether it was providing local recommendations or assisting with any requests, their hospitality made me feel very welcome.

Overall, a great choice for anyone visiting Kraków. I would definitely stay here again! Special thanks to Maya for assistance with smiles

For a long time I wanted to visit Krakow. This year I got the chance to do it. Since this was my first time visiting Krakow and Poland, I wanted to book a trip with a travel agency that would provide a tour guide, so I could visit everything that was supposed to be visited. After doing a bit of research I found the agency that had an option of staying in hotel Conrad. Out of all other agencies and hotels, this one looked the best. I then made my choice and I’m glad I wasn’t mistaken. Hotel Conrad is one of the best hotels I’ve been to in my life. The rooms were big and clean. Everything looked as if you were in a big luxurious apartment. Bathroom was also nice. You know that feeling after a long day of work and feeling tired you just can’t wait to get to your home, have a shower and go to sleep? This was it, the hotel room represented that home for me. Bed was super comfortable. Maybe the only thing that I wished for was a bit more comfy pillow. But that could be a personal preference of mine, it isn't like I couldn't sleep or that I slept badly. When you look at the map, you may feel as if the hotel isn’t really close to the center of the city, but it has a bus stop that’s 2-3 minutes walk from the hotel that connects you to a bus line (173) which leads you straight to the center of the city. Normally it takes 20-30 minutes to get to the center which wasn’t a problem for me and bus tickets for 1 hour drive converted from Polish currency to euros cost around ~1.5 euro which I found quite cheap. Also, in the vicinity of the hotel you have a big shopping mall called Galeria Bronowice, then a Lidl, KFC, McDonalds. Everything is very close to the hotel, up to 10 minutes of walk at the maximum. My stay was short, around 3 days and the day after I came, hotel staff asked if I needed my room cleaned. After one day there was no need for cleaning, but it’s super nice to know that they care about guests having clean rooms so much. That was a big plus for me. I would also like to say that hotel staff were mostly young people that were willing to help with whatever you ask for and answer all your questions. I appreciated that very much. It made me feel like I was more than welcome. In my booking, breakfast was included. Breakfast was excellent. There were a variety of things to try. I believe there was something to satisfy everyone’s needs. Eggs, sausages, a variety of breads, pastry, fruits, vegetables, yoghurts, milk, cheese, a variety of salads and also something sweet too like croissants, pancakes, etc. Whether you like something sweet or salty, I believe you will find something to your particular liking as there are many things to choose from. When I was visiting Krakow, the weather was very cold, so if I didn’t really want to go out for other meals like lunch and dinner I had an option inside of the hotel's restaurant to eat. A few times I took advantage of that option and all I can say is I wasn’t disappointed. The restaurant had tasty dishes

A very nice and clean hotel. Staff are great. We just stayed for one night and had breakfast only but we loved it. By the way thank you Patricia for your help and smiling face ☺️

I want to say my son and I can't thank Alexsandra and Karolina enoughfor the most amazing experience in since a difficult time. I unfortunately became unwell. I was called an ambulance and my 19 year old son had to stay behind on his own at the hotel for three days in this foreign country. The whole time I was admitted they looked after my son impeccably, always making sure he was ok and had everything he needed, making him feel comfortable and safe and equally putting my mind at rest. When I returned there was nothing they couldn't do for us, helping us every step of the way and even helping us get home to England wanting nothing in return but just for me to get better and for us to have a safe journey. I thank you both from the bottom of my heart! I can not recommend these ladies any higher, they are an asset to this hotel!! Lots of love to you both, I will be forever grateful x

Great cheap hotel. Rooms were a bit old but no worries. Breakfast was also good.
But parking is 40 PLN 24h, location is a bit far from center.