Hotel Felix in Krakow

Bed uncimfortable, curtains dont fit windows and dont black out the lights. When we arrived we didnt feel like we welcome and staff said they dont speak english which id question working in a hotel. Asked for informantion o. Restaurants and they said they didnt know. We ended up finding places ourselves using google.

We were given a room on the very top floor right near the end of the hotel and felt that they put us there out of the road. A couple of nights very noisy from other guests.

We asked for information and possibly a menu from the hotel restaurant and we were shown the qr code which takes you to a facebook page that gives absolutely no information at all and doesnt seem to be updated much. We tried to find said restaurant using the signage within the hotel to no avail.

Very very run down and dreary looking both inside and ouside.

Noone could help with public transport information into old town etc so we used bolt as it was reasonably cheap.

I myself work in hospitality and have done for over 20 years. Our job is to assist customers and patrons as needed and if we personally dont know the answer then we go and find out.

Room often cold, sockets hanging off walls completely unsafe conditions. They say you get what u pay for but we didnt even get that.

Had i had momey to spare i would have paid for new accomodation but unfortunately we were on a budget and couldnt risk not receiving a refund.

Shower worked when it wanted to and took absolutely ages for water to heat up.

Bed uncimfortable, curtains dont fit windows and dont black out the lights. When we arrived we didnt feel like we welcome and staff said they dont speak english which id question working in a hotel. Asked for informantion o. Restaurants and they said they didnt know. We ended up finding places ourselves using google. We were given a room on the very top floor right near the end of the hotel and felt that they put us there out of the road. A couple of nights very noisy from other guests. We asked for information and possibly a menu from the hotel restaurant and we were shown the qr code which takes you to a facebook page that gives absolutely no information at all and doesnt seem to be updated much. We tried to find said restaurant using the signage within the hotel to no avail. Very very run down and dreary looking both inside and ouside. Noone could help with public transport information into old town etc so we used bolt as it was reasonably cheap. I myself work in hospitality and have done for over 20 years. Our job is to assist customers and patrons as needed and if we personally dont know the answer then we go and find out. Room often cold, sockets hanging off walls completely unsafe conditions. They say you get what u pay for but we didnt even get that. Had i had momey to spare i would have paid for new accomodation but unfortunately we were on a budget and couldnt risk not receiving a refund. Shower worked when it wanted to and took absolutely ages for water to heat up.

We Came in Mid summer. But the rooms are prepared for winter. Sheets are thick, no A/c, surrounding people tends to scream till morning.
Emergency exits are closed.. very not safe
Terrible night. NOT recommending.

No air-conditioning in rooms! My room was hot but the front desk guy was able to find a ventilator for me. He only had one ventilator so don't push your luck if you can't sleep in a hot room. My toilet plastic was broken, making it pretty much impossible to use.
Rooms are smelly and bare bone basic. At least they have a vending machine for drinks in the lobby. Receptionist was a nice guy.
Don't be lured by the cheap price. The place is a s*** hole all around.

Reviews for our hotel... Sorry Hostel.. Are hilarious 😂
It is a right grotbags dump if being honest, BUT...i could moan all day about it, however after years of sleeping in far worse, especially all the British army training camps it feels like luxury in comparison.
Warcop has 12 man rooms, with a guarantee that you'll have at least 2 world snoring champions... Toilets down the hall, you have to fumble to in the night and the noisiest creaky beds so every time anyone goes, you All knew about it.. 😁
So this is very basic but does the job for a short stay..
Just been down a floor for 2 cups of hot water as its a shared kettle.. For all the hotel guests 😂
If you can laugh about it, you win.. 😁 It does the job as a cheap place to stay.. Next time I'd choose more central.. But exploring via the excellent transport services is great too..
If you want a budget place that'll 'do the job' as a base.. It's OK enough