Siam Bayshore Pattaya - SHA Plus Certified

Location is good.. very rude staff, rooms are old and smelly.. big waste water channel passes from centre of property.. better courtesy can be offered. Though rooms were available, we were charged 2000 bhat for each room for early check-in.. some consideration would have been appreciated

First of all, there is no beach access as the pictures suggest so it is a fake! More importantly, all three rooms had a termite infestation, which the resort management did not really care for. All they did was send a housekeeper with a bug spray. They did not even apologize for that, so I guess it is a norm in this resort. Termites on the desk, the TV stand, and a colony behind the wooden mirror, which seems that never been cleaned; and who knows where else. Also, termites were found around the coffee tray, and inside the water kettle! Moreover, the rooms were very dirty even after we asked for a room make up. The floors and corners were all grubby and dusty. In addition, the air conditioner was making loud and annoying noises the whole time no matter what sitting it was on; which made sleeping even more difficult. Also, the night before check-out, all of our keys stopped working, and we all had to make the long walk towards the lobby to reactivate them; and again, no apologies for that either so I am guessing it was intentional. Additionally, the phone line was disconnected after housekeeping supposedly made up the room on our last day, and did not bother to reconnect it. One more thing, there were no laundry bags inside the rooms, and sometimes housekeeping brought a bag when they picked up the laundry and other times they simply did not, so we had to use shopping bags to put the laundry in. Bottom line, you are better off sleeping in a tent on the street than spending a penny on this so-called resort. I fully understand that this is a tropical country with abundant animals, but as a former hotel employee, I know there is no excuse for termites. This was undoubtedly the worst resort I have stayed in so far.

Rooms are old, doors are not closing properly letting flies getting inside. its more like a motel with a bigger pool, our wifi didn’t work, after 2 hrs they changed our room, the new room the smart tv didn’t work so they said because we got a standard room , that’s not included, it was rare. There is a bad smell coming from the canal close to room , apparently there is a big problem with city canal .