Sayeban Hotel

The fact that this hotel hasn’t had any recent reviews is indeed a red flag. I booked a room for one person, immediately messaged to ask to change to two persons and they as told it’s a double room anyway. I replied great thank you. Ok as changed and I needed a room for three, asked if I could upgrade or if they can add another room and was told this is fine for an additional €40. My sister then went ahead and booked her flight. I went back to the hotel to confirm the additional bed to be told it’s two people max. I tried very hard to work with them for an additional room but they had no rooms and wouldn’t allow the room for 3 people. I then had no choice but to cancel and thought the hotel would understand, they charged me immediately and said it’s because it’s non refundable,. I understand this but thought on this occasion due to the miscommunication they would allow a waive but they flat out refused, even got booking dot com involved who said they would waive their commission for the hotel but the hotel refused. I gave the hotel one months notice cancellation, therefore they could’ve reseller the room, booking dot com was waiting their commission so they were not out of pocket at all so I don’t understand why they couldn’t meet me halfway? I even ask for a partial refund and they still refused. Don’t stay here as you can see from the other reviews it’s a dirty, outdated hotel with greedy owners. Ended up booking the Marmara instead and already their service has been 10 times better than this hotel.

I was fooled by the pictures and the few good reviews. It was a huge mistake to choose this hotel. I've stayed in many hotels but I've never experienced anything like this. THIS HOTEL IS NEVER A 3 STAR HOTEL!!! The toilet was very very gross. The floor was very old and worn. The shower stall was very dirty and gross. The doors had no card to open but a normal key which is not common for a hotel. The air conditioning kept going off. There was no hot water. There were stains on the bed covers and towels that looked like blood. There was a mattress in the stairwell. The walls are very thin so you can hear everything that's going on in the neighborhood. Don't trust the positive reviews. The hotel is the last. You won't last a day there!! And we were promised that we would get our money back, but we haven't received anything until today.