Tusan Beach Resort - All Inclusive

**Review for Tusan Resort:**

I recently stayed at Tusan Resort, and I must say, my experience was nothing short of a nightmare. I wasn't expecting a 5-star resort, but this place doesn’t even deserve a 2-star rating. From the moment I arrived, it was clear that the conditions were unacceptable.

The resort was filthy. The food was awful—so bad, in fact, that both my mother and mother-in-law, along with myself, ended up suffering from food poisoning. It's alarming to see how often food poisoning is mentioned in the recent reviews. We were served meat that was raw in the middle, and it seemed like we were eating reheated leftovers day after day. The salads were dirty, the fruit was rotten, and the desserts were inedible.

Additionally, getting a plate, cutlery, or glasses was a challenge, as they often ran out. The pool was small and filthy, and there were no chairs available during our entire ten-day stay.

Our room was old, with a lingering stench of sewage that made it unbearable. I am beyond angry that we spent nearly £5,000 for such a disaster of a holiday. I truly believe that any positive reviews for this place are likely from staff members trying to boost its image. No one in their right mind would leave a good review for Tusan Resort. It desperately needs to be closed down, and I hope Jet2 is held accountable for selling this place to unsuspecting customers. Avoid this place at all costs!

Where can I start
Rooms dated drains smell toilet in the room we stopped wobbled found out its on a foil covered brick to stop it falling off wall, complained about drains smelling - solution plastic bag and toilet brush over drains. Told no other rooms available.
Beds hard- suited me though
Air con cold no in-between
Fresh towels daily
Shower ok
Food 1 word horrid. Eat out.
Spa ok.

Pool bring extra towels, you can then reserve sunbeds that ( (which are OK) you don't use all day whilst utilising other sunbeds.
Staff are good quite friendly and plenty of them.
Wifi intermittent - depends where you are.
Didn't stay in for entertainment so can't comment.
Location lovely small narrow beach but no chance of a sunbed as all reserved
Overall wouldn't come back to tusan beach it's old and in desperate need of modernisation
Thanks for the reply, we did report problems several times!!

I’m not used to writing reviews - I don’t like to complain a lot about the accommodation nor service. I’ve felt like that in my life (I’ve traveled the world).

First of all I’ve booked the room though travel agency (description on the site was the room with garden view) - we’ve received the room with dumpsters/parking lot/smelly balcony view.

Second of all I’d decided to upgrade our room to sea view (10€ extra per night) the bathroom smelled like rotten eggs - overall wasn’t worth it at all!

Third of all I’d never in my life would have imagined that 5* hotel would treat their customers in certain way - for example you need to reserve your sun beds with towel otherwise forget about having any place to lay down by the pool, ordering drinks is like bingo never knowing how your drink is going to taste (every bartender has it’s own recipe - some of them use regular glasses others use plastic ones)/during breakfast-lunch-dinner you need to reserve your table outside otherwise you gonna sweat inside without any ac. (to be fair food was excellent)/lifts, hallways and common areas could use more cleaning.

I want to add another point - there’s supposed to be 24/7 reception. I’d called and asked about the mini bar in our room (asking whether or not it’s included in all inclusive) they weren’t even able to answer the basic question with answers YES/NO.

Overall I would NOT RECOMMEND.