Novum Garden Hotel

We had an exceptional stay at this hotel! The staff were incredibly kind and always greeted us with a smile. The variety and quality of the food were outstanding, with delicious meats, seafood, and chicken always available. The gala night was truly spectacular and one of the best parties I've ever attended at any hotel.

A special thanks to Marziyeh from guest relations, who was extremely helpful and kind, and to Hussein from the animation team, who made our stay fun (though he couldn’t beat us at beach volleyball!).

The only area for improvement would be the bar service. While Muhammad at the beach bar was excellent, some of the other bartenders didn’t quite meet the same standard. There was also a noticeable difference between the presentation of the food and drinks—the desserts were works of art, but the cocktails felt quite basic in comparison.

Overall, though, we were very pleased and truly appreciate the wonderful hospitality!

We stayed here for 8 nights from the 27th of July until the 4th of August and had an amazing holiday.
The hotel is spotless, and the staff were all happy and extremely helpful.
We seemed to be only a handful of English people that were staying there, but it didn't bother us in the slightest. We didn't realise that it was a German owned and run hotel until we got there, but again, this didn't bother us at all. They have about 5 different pools of all different sizes, and they've recently opened some new water slides and splash pad for the kids, which were great fun.

The choice of food was great and the quality was very good. Some places when you're all inclusive have the same foods each day, but it wasn't like that here, there was a great selection of meat and fish and local foods each day as well as food from midday until 3pm where you could get burgers and chips by the pool.

All in all, we had a fantastic stay and wouldn't hesitate to return or recommend.

We have just left this place and I would go back without hesitation. This was the best all inclusive. Amazing food, very hard working staff, so clean everywhere including toilets. Everyone was very friendly. Languages spoken mostly German, but had no issues communicating in English, staff also can speak a little other languages to befriend guests. Pools are great, plenty of deckchairs. Warm food & drinks 24/7! Sandy beach, although the sand not the finest, water shoes not really needed. Dolmus stop just outside the hotel will take you to Manavgat and Side. Aircon & wifi throughout. Good choice of entertainment in the evening. On Friday evening the hotel prepared the best banquet ever! What a feast for all tastes. Honestly, cannot fault anything. Absolutely best of times!

Chose this hotel based on the excellent reviews and have to say it definitely met those high expectations. The staff are wonderful and friendly, always ready to help. The food is the best we have had (having stayed in a few hotels across Antalya). Varied and generally tastes good. The rooms are so clean, the cleaner on our floor cleaned the room every day even when I did not put the light on for cleaning.

Pools are clean and there was always sunbeds for us even when we went in the
afternoon.

Location is fine, you are 15 min car drive from Novamall and just under 30min drive from the land of legends.

It mainly caters for German citizens so the staff speak turkish/german and English is limited. I am turkish so we were okay but my other half (not turkish) did have trouble communicating so if I wasn't there it would have been somewhat tricky. But the staff are so lovely and make all the effort!

Generally great hotel to visit, definitely one to reccomend!

Liked everything. Rooms, territory, service, beach (only biting fish did not like it, but even this did not spoil the overall impression). The staff is just great. Definitely five points.

Great place, very big and green hotel

Rooms - 9 out of 10. Good AC, good Wi-Fi (not so good for HD movies). Beds are super comfy, slept really well. Soundproofing is bad however, you can hear your neighbors all the time.

Wi-Fi - 6 out of 10. Works in rooms Okay, enough to watch a 480P movie. But barely works by the pool and outdoors in general.

Service - 7 out of 10. Cleaning ladies break into your rooms regardless of ‘Do Not Disturb”. Only one bar on the territory that serves cocktails, which is weird. Others serve alcohol but not cocktails. Entertainment is very weak compared to Corendon hotels. Spa is awful - not relaxing at all, very unorganized and after their “scrub” we had skin issues for days.

Food - 10 out of 10. No comments here. Lots of options and delicious.

Reception - 7 out of 10. Never had such a long and strange check in process. Even tho i booked on Novum website, apparently it booked thru some agency? English is very weak.

Amenities - 6 out of 10. Bad spa. Pools are always overcrowded and no space. People put their towels on sun beds at 6am and go back to their room, so stupid. Very loud music by the pool and at night (till 2am sometimes).

Overall - this is mostly for german-speaking families with kids. If you dont speak German or want to spend a romantic time together - this is not for you. Too many kids and not much to do. Beach is far away.

Very nice hotel. We were there for a family vacation and had great time. It's clean. The staff are all nice and they really make an effort to keep their guests (adults and children ) satisfied and entertained. A Special thank to Arsen with his positive energy, jokes and little chats who made us feel welcomed and broke the ice.
The shows at Night were great espicially the Turkish night. The food was also delicious and varied . The hotel with its gardens and pools is optically beautiful and it's about a 7 min walk from the beach.
The only comment I have is that Shampoo and soap were availabe in very small amounts and they didn't get refuilled everyday.

days. The only words I can describe this residcence with is amazing. The hotel was clean (much love for Elif) who always made sure our hotel room was very clean. Also the animation consisted of great amazing people. Lot of thanks to Pikachu who is very kind and entertaining. Very gentle and a real mood maker. Also Sabaheddine a real professional. Entertaint us every single day. A great man and very helpfull. And ofcourse last but not least our Princess (Yussef). Super funny and cute!! Then of course the personal consisting of servers/waitresses. GREAT service. Nothing is too much asked for. Always serving with a smile! All in all a great hotel. Highly recommended!
All in all a great hotel. Highly recommended!