Jeravi Club Hotel - All Inclusive

The lifeguard of the pool is there on vacation. He sits and does nothing. There is a requirement that if there is an occupied deck chair that is apparently not occupied by anyone for more than 30 minutes, he is released. However, this does not happen and we ended up with another family with 2 children did without a sunbed and an umbrella while the gentleman was resting and not interested in what was happening around him, given that 70% of the sunbeds were visibly "reserved" by someone who had no intention of using them. We had to raise a scandal after we were we were told to keep an eye on which lounger there was no one on it for more than 30 minutes. In the end, each family got 1 lounger (for 2 adults and 1 child). We would not recommend this hotel.We are very disappointed and would not visit again!!!!! The hotel is mostly staffed by 16-year-old children, totally unorganized, there were 2-3 waiters who were doing something. At the reception, they also made them sit, they didn't know why they were there and whatever we asked them, they didn't know or misled us. We were misdirected about the beach and the umbrellas and we barely found them. Beach towels are only available for a deposit of BGN 20 per towel. The lifeguard of the pool is there on vacation. He sits and does nothing. There is a requirement that if there is an occupied lounger on which no one is there for more than 30 minutes, they are released. However, this does not happen and we and another family with 2 children turned out to be alone and without a sunbed and umbrella while the gentleman rested and did not care what was happening around him, considering that 70% of the sunbeds were visibly "reserved" by someone who has no intention of using them. We had to raise a scandal after we were told to keep track of which sunbed was not occupied for more than 30 minutes. In the end, each of the family received 1 sunbed each (for 2 adults and 1 child). We would not recommend this hotel. We are very disappointed and would not visit again!!!!!

The hotel is an old base. The room is clean, but it smells old and the bathroom smells like a drain and a dirty toilet. After one cleaning, they spilled detergent on the floor and I burned my feet. Wifi is very bad in the rooms, almost non-existent, and after you raise a scandal at the reception, you get a router for 20 BGN. The animators are cool, but out of 5, only 2 are Bulgarian. All entertainment during the day and evening is aimed at foreigners. The stage of their evening show is in the parking lot and is not secured. In the children's corner, you can find piles of dirty glass cups (in our case, they accumulated for 6 days until we left, no one deigned to collect them) The kitchen is full of foreigners who do not speak and understand neither Bulgarian nor English.
The food is monotonous - Nothing special. Out of 8 trays, mainly 5 were the same in the evening - Poached eggs, mini sausages, beans, tomato sauce, bacon and rice (English breakfast and rice). The other was semi-finished products from those frozen, which are baked in oven potato meatballs and white fish. There is a Cooking Show for breakfast and dinner - a foreign chef cooks a different meal in front of you on the terrace where the tables are every evening and every morning and there is a limit - up to 4 pieces per person (which is great, but apparently this limit is only for Bulgarians).We had my wife go down alone with the kid (3yrs old) for breakfast and they had to line up and wait 40 minutes for mini american pancakes and after my wife asked for 6 she was refused and made to line up again for another 2, the girl before her (Czech) was given 9 pieces at once without any problem and with a smile on her face). The hotel is mostly staffed by 16-year-old children, totally unorganized, there were 2-3 waiters who were doing something. At the reception, they also made them sit, they didn't know why they were there and whatever we asked them, they didn't know or misled us. They misdirected us about the beach and the umbrellas and we barely found them. Beach towels are only available for a deposit of BGN 20 per towel.
The lifeguard of the pool is there on vacation. He sits and does nothing. There is a requirement that if there is an occupied deck chair that is apparently not occupied by anyone for more than 30 minutes, he is released. However, this does not happen and we ended up with another family with 2 children did without a sunbed and an umbrella while the gentleman was resting and not interested in what was happening around him, given that 70% of the sunbeds were visibly "reserved" by someone who had no intention of using them. We had to raise a scandal after we were we were told to keep an eye on which lounger there was no one on it for more than 30 minutes. In the end, each family got 1 lounger (for 2 adults and 1 child). We would not recommend this hotel.We are very disappointed and would not visit again!!!!! The hotel is mostly staffed by 16-year-old children, totally unorganized, there were 2-3 waiters who were doing something. At the reception, they also made them sit, they didn't know why they were there and whatever we asked them, they didn't know or misled us. We were misdirected about the beach and the umbrellas and we barely found them. Beach towels are only available for a deposit of BGN 20 per towel. The lifeguard of the pool is there on vacation. He sits and does nothing. There is a requirement that if there is an occupied lounger on which no one is there for more than 30 minutes, they are released. However, this does not happen and we and another family with 2 children turned out to be alone and without a sunbed and umbrella while the gentleman rested and did not care what was happening around him, considering that 70% of the sunbeds were visibly "reserved" by someone who has no intention of using them. We are very disappointed and would not visit again!!!!!