Helena Park - Ultra All Inclusive

Chose this Hotel based on reviews & price, we were not let down. The hotel's atmosphere is wonderfully relaxed & is spotlessly clean. The staff work tirelessly & do everything they can to make your stay pleasurable. It is in the quieter north of the resort & is a pleasant 20/30 mins stroll, along the promenade, to the livelier centre. We would gladly return to this hotel & would highly recommend it to friends & family.

The hotel wasn't as dated as I thought it would be.The rooms were fab and the bed was so comfortable.The view from our balcony wasn't great,it was out onto the road and grass was overgrown at the pavements.The grounds of the hotel are amazing and kept very well. There definitely isn't enough sunbeds or tables and chairs outside the bar area. I would say that the one main downfall was lack of a wc outside. If you had a mobility issue of any kind the baths are way too high and I don't know if walk in showers are available. Having said all of this we had a great holiday.

Just finished a short break at the Helena PARK. Next door is the Helena SANDS, and together they make up the Helena RESORT. The wellness centre (massage, manicures etc) and the indoor pool pictured here, are in the Helena SANDS. Our double room was spacious, quiet and well thought out. Wi-fi worked perfectly throughout the hotel as did the air-con. We had a shower over a bath, which some may struggle with, and a double balcony. Everywhere was spotless, and all staff friendly and helpful. All meals were of the buffet variety and contained lots of different elements, with salad bar, hot dishes, a chef attended grill area with roasts meats and fish, also the routine chips, chicken nuggets etc for all. Fresh fruit, deserts and ice-creams. shame there was no curries, Mexican or Chinese meals on offer, but over all quality ingredients, and lots of choice. Nice sized easy access outdoor pool with Jacuzzi, ample sun-loungers and parasols with x2 separate children's pools near their own play area. Complementary free sun loungers and parasols on a section of the beech. The free shuttle bus to the Aquapark stops right outside, as do the number 5 and 8 to Nessebar and further afield. During the day, the animation team were engaging enthusiastically with the guests, and providing the children's entertainment. It is unfortunate that this same team were also tasked with providing adult evening entertainment. Professional entertainers, be they vocalists, musicians or acts of any description would have been appreciated.

This was our first stay in Bulgaria and we will come back. The hotel is a little dated, but it’s spotlessly clean. As we came right at the beginning of the season, the hotel was quiet. The Animation team are great and work tirelessly to keep everyone entertained, they work really hard!! Our room was bright, spacious and comfortable and the food was really nice. Plenty of sun beds around the pool (which is absolutely freezing!!) We used the indoor pool next door a few times which was warmer, but really small. Helena Park is ideally situated at the quiet end of Sunny Beach, but it’s easy to walk to the busy end if that’s what you like. All in all, I would stay here again!

Just back from a week at the hotel. It's the start of the season so quiet but lovely. The staff are all very nice and helpful. There were other residents who required the doctor and he was very good. Food not bad for all inclusive plenty to choose from. Cocktails a bit yuk but drinkable after a few!! Will definitely return to this hotel.

Myself and my husband just got back from this hotel and I ve got to say one of the best experiences on holiday with regards to a hotel stay....lovely staff...great entertainment....clean rooms and excellent food.... Absolutely loved it... Thank you for all your hard work and service....we had a ball....rgds Orla and Jim 🇮🇪