Helena Sands
Rooms and prices
Description
Cozy hotel located on the beach. Good food, friendly staff and great SPA centre with a wide range of procedures. One of the few hotels in Sunny Beach, which has free parasols and sun loungers on the beach. A high level of service for which the hotel was several times awarded the prestigious international award Golden Medal by Thomson Holidays and the TUI Holly.
Built: 2004
Restored: 2013
Location: a resort complex Sunny Beach, 28 km from the airport of Burgas, in the Northern part of the resort and 3 km from the city centre.
Consists of one 8-storey building.
The hotel has 196 rooms.
Total area: 14 500 m2 (together with the Helena Park).
Beach: public, sandy beach 30 m away, the first coastal line. Umbrellas, sunbeds, mattresses on the beach – free towels – free of charge. Between the hotel and the beach is the promenade.
We accept credit cards: Visa, MasterCard.
Pets: no.
On the hotel territory: 2 restaurants (1 a'la carte), 3 bars , 1 conference hall (40 persons), 2 pools (1 indoor, 1 outdoor), beauty salon, SPA, elevators, room service (chargeable), Parking (free), Parking (chargeable), Laundry (chargeable), doctor services (fee), currency exchange, ATM
Attractions: fitness center, Jacuzzi, table tennis, entertainment, sauna (paid), Billiards (for a fee)
For children: 1 outdoor pool (with mini slides Helena Park), mini-club (age 3-12 years), children's menu, children's Playground, entertainment, restaurant – children's chair, children's bed (on request, free)
The distance to the nearest airport is 28 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Private parking is possible on site (reservation is not needed) and charges may be applicable.
- Payment options: American Express, Visa, Euro/Mastercard, No creditcards accepted, only cash
- Check in time: 14:00. Check out time: 01:00-12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Room service
- Wardrobe/Closet
- Accessibility features
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Free Wi-Fi
- Internet access
- Airport transportation
- Multi-language staff
- Tour assistance
- Library
- Parking
- Swimming pool
- Indoor Pool
- Outdoor pool
- Business center
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Massage
- Sauna
- Playroom
- Children's playground
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 1690 m. It takes 25 minutes To the beach!
The distance to the sea is 220 meters
Street view
Map
Reviews
If you are looking at this place, my suggestion is to go north to Varna. This place is a couple of steps below Atlantic City / old Miami. Think of it as a Holiday Inn or a Residence Inn. Pictures don't tell the true story. It's a 3 star for Western European or US customers (at best)
It appears someone intentionally took them, likely because they were new. This incident is troubling, especially in a hotel with a 5-star reputation. Because it is a 5-star hotel, cleaning is done every day, meaning that at least two strangers enter your room daily. Additionally, they check the minibar and, apparently, your luggage as well. So, be careful if you decide to stay there; check your belongings before you leave.
During my stay, I also incurred extra charges for amenities that should be included in a 5-star experience (e.g., water at dinner, deckchair, drinks on the beach). I don't recommend the hotel for family vacations with small children, as there is almost nothing for them. The small pools dedicated to them have a single slide that was nonfunctional. Also, the pavement around the main pool was very slippery. An old man fell, and I saw nobody from the staff show concern or take any action.
The food and locations are great. The only thing that could use an upgrade is the rooms. They are starting to show their age.
Overall, this is an amazing place and would recommend it to anyone who is looking to stay in the area.
Frequently asked questions about Helena Sands
How much does it cost to stay at Helena Sands?
The cost of living in Helena Sands depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Helena Sands to the nearest beach?
It takes 25 minutes to reach to the nearest beach.
Which sights are located near Helena Sands?
The nearest sights are: Church of Saint John the Baptist (6 km) and Church of St Stephen (6 km)