Best Western Hotel am Spittelmarkt Berlin in Berlin

This hotel is really convenient. The location is good. The room is quite, clean and tidy. The service is good too.

Among a lot of economic hotels‘s brands, I prefer living in best western.

Everything is Good for the price. Location to attractions is walking distance

Due to flight delays we arrived way later than scheduled but the reception is 24 hour so no problem whatsoever.
I think the gentleman who greeted us was Fredrick (loves cycling in England he said) - and he deserves a special mention for his warm welcome and hospitality.
We stayed in a twin room in the newer block. Absolutely everything I'd expect from a Best Western hotel, no complaints whatsoever.
About a 5-6 minute walk to the nearest train station, and on the corner is the most delicious bakery/ sandwich shop.

Very clean, very comfortable. Staff very friendly and helpful, many languages spoken by them. Location was perfect for us, within easy walking distance of Central Berlin, and public transport links are excellent.

It was nice hotel in Berlin. Location is good to go anywhere and hotel is so clean and staff are nice welcoming

The rooms may look a bit old-fashioned, but they are spacious and comfortable. The location is fantastic!
Most popular attractions are close by, making it easy to explore the city. There are also plenty of restaurants nearby, which is super convenient.
One thing to note: housekeeping is only done after a 5-day stay, so don’t expect daily cleaning. This might be inconvenient for shorter visits. Still, overall it’s a good stay with everything you need within reach.

All in all okay. Nothing special but solid!

Very clean, exellent breakfast, kind staff, good location. Our room was a little bit small, no refrigerator and with basic furniture. Although it was comfortable and quiet.

Booked this hotel for a 3 night stay in November 2024, so we could explore Berlin’s nightlife. Great location for some of the better known clubs and easy access to public transport for getting around the city.
We arrived several hours before check in expecting to need to store our luggage, but were pleasantly surprised to be told our room was ready for us. On check out, we were directed to the storage room and given tokens to lockers where we could store our cases.
We were surprised to find we’d been given a room with two single beds pushed together (with separate duvets) when we’d ordered a double, but the beds were comfy. We also appreciated the blackout curtains given we did a lot of sleeping during daylight hours. Internal and external noise was minimal, though some of the doors in the corridor (not the ones to room but that section off the corridor) do bang if guests don’t close them softly. We didn’t hear any noise from other rooms, I think partly because TVs have been cleverly tucked into the middle of each room so the sound doesn’t bleed through the wall.
Storage space in the room is well planned, though a few more hangers (esp trouser hangers) wouldn’t go amiss. Good placement of lighting and mirrors throughout the room and bathroom and good temperature control in the rooms. Beware there is no fridge in the room.
Bathroom was decently proportioned and well laid out, besides the shower cubicle which is a bit cramped and lacking storage above waist height. A combi shower gel-shampoo is provided but is awful, so remember to bring your own. Storage space outside the shower is ample at least.
We found that the water pressure was so high (normally a good thing) that the shower hose and rail couldn’t manage and at one point our bathroom flooded because the shower head fell from the riser, flipped over and rained over the top of the cubicle. This was far from ideal and took all of our towels to resolve. We were able to get replacements, but reception wouldn’t send them up to the room. We also received zero housekeeping during our stay – presumably because the hours for these staff have been made short and they only passed by while we were sleeping.
The staff we dealt with were all polite, helpful and mostly nice. I appreciated that the reception was staffed 24/7.
All in all, the place is about what you’d expect from a budget hotel and I have no major complaints but do think some of the issues above could be addressed if the hotel wants to make improvements.
Oh and be warned – the ATM outside will charge you $4 per transaction!