The Ritz-Carlton, Berlin in Berlin
Rooms and prices
Description
The Ritz-Carlton, Berlin is located in the heart of the city at Potsdamer Platz, neighboring Berlin’s largest inner city park “Tiergarten” and situated just a 7 minute walk to Brandenburg Gate. This superior 5-star hotel has won multiple awards and offers a unique setting in a contemporary style and the highest level of outstanding service. Richly designed and residential in feel, the 303 guest rooms and suites combine exquisite Art Deco design with contemporary touches and hand-selected furnishings recapture the essence of Berlin’s glamorous golden era. Complimentary wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Guest can savor a variety of culinary experiences: POTS represents the modern German cuisine, while the elegant The Lounge pampers guests with quality teas and its own menu. The Curtain Club is one of the city's top bars and complete the culinary ensemble the luxury hotel has to offer. Offering a sense of relaxation, guests can enhance their feeling of well-being in our spectacular pool area with two saunas, relaxing hot stone and adjoining 24/7 fitness area. The exclusive Club Lounge redefines the luxury hotel experience, combining exclusivity and comfort with signature personalized service and attention to detail. The hotel provides versatile meeting facilities and features the city’s largest luxury ballroom. The Ritz-Carlton, Berlin is certified with the "Green Key" eco-label and is characterized by extended sustainability initiatives.
Hotel opened in 2004.
Policies and conditions
- Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required
- Pets: Pets are allowed on request Fee: Contact the property for details
- Service Animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: AmericanExpress, MasterCard, Visa, JSB, DinersClub, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Laptop safe
- Slippers
- Safe (in room)
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- Russian
- English
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Hiking
- Parking
- Parking nearby
- Garage
- Swimming pool
- Indoor Pool
- Beach/pool towels
- Heated swimming pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
- Pets allowed
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The nearest beach is located on the distance of 2590 m. It takes 39 minutes To the beach!
Street view
The Ritz-Carlton Berlin Destination Video
Map
Reviews
Breakfast was absolutely top-class, and we ended up dining at POTS more than once — it was that good.
The staff strikes the perfect balance between relaxed and professional, making us feel completely at home.
Highly recommended!
Two things I would improve: 1. update hinges on the toilet seat/lid so they don’t slam down and echo around that marble bathroom. 2. A/C could be stronger; had it on min temp max fan and still had to pull the covers aside a couple times overnight.
I would happily return, especially as we didn’t have the chance to try the brunch this visit 😊😊
First, although the hotel is advertised as pet-friendly, we were confronted by a staff member after our cat accidentally had an accident on the bed. We had already cleaned up as best as we could and informed the staff proactively. Despite this, the woman who came to the room spoke to us with a very unfriendly attitude and told us that cats were not allowed—contradicting both the hotel’s website and the written confirmation we received before booking. We even saw other guests previously staying here with cats, and all our interactions with staff in the lounge had been friendly until that moment. The male staff member who came to clean was visibly uncomfortable and cold, making the whole experience feel judgmental and unpleasant.
Additionally, we experienced multiple service issues:
• We placed an online food order late at night that never arrived. We stayed up waiting, but eventually went to bed hungry. No one informed us of a cancellation or issue.
• When requesting towels, we were told they would be brought immediately. We ended up waiting for 20 minutes, which, although not very long, disrupted our plans because we had to stay in the room waiting.
• The small chocolate Easter dessert placed in our room upon arrival was never cleared, even days after it had been opened. It had cream on it, and since the trash bins in the room are uncovered, we couldn’t dispose of it safely ourselves. Our cat ended up eating some of it and later had diarrhea. It was disappointing that housekeeping didn’t notice or remove it, especially when cleaning daily.
On top of that, the in-room environment was not as clean or comfortable as we expected. Service felt inconsistent and often impersonal, which is not something you expect from a luxury hotel. The only positive experience we had was with the doormen—they were consistently friendly and welcoming, and truly gave us a warm impression.
We chose The Ritz-Carlton expecting excellence, but unfortunately, we received very little of it.
You can always tell a hotel’s quality by the small details, and The Ritz-Carlton Berlin exceeds expectations. The public restrooms have real towels for drying your hands, a true mark of luxury. The amenities by Diptyque were a clear sign that our stay was going to be outstanding.
The hotel offers a 24-hour gym, and the spa facilities—including the sauna and steam room—have fantastic hours, open from 6 AM until midnight. Everything was impeccably clean, and the entire experience felt elevated.
Breakfast was simply spectacular, with top-tier quality evident in every bite. The hotel is spotless, and the attention to detail in service is unmatched. A special mention to the wonderful person from the turndown service (the gentleman with one hand) who was incredibly kind and thoughtful.
Every staff member was attentive and professional, from the front desk to the bellhops. An exceptional stay. I would absolutely return!
Frequently asked questions about The Ritz-Carlton, Berlin
How much does it cost to stay at The Ritz-Carlton, Berlin?
The cost of living in The Ritz-Carlton, Berlin depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from The Ritz-Carlton, Berlin to the nearest beach?
It takes 39 minutes to reach to the nearest beach.
Which sights are located near The Ritz-Carlton, Berlin?
The nearest sights are: Memorial to the Murdered Jews (480 m), Brandenburg Gate (700 m) and Soviet War Memorial (750 m)
Which room categories are available in the The Ritz-Carlton, Berlin?
You can book Deluxe Double room, Deluxe Double room with Potsdamer Platz view, Club Double room, Corner Deluxe Double room, 1 Bedroom Double Junior Suite, 1 Bedroom Corner Deluxe Double Junior Suite, 1 Bedroom Carlton Club Double Suite with Potsdamer Platz view, 1 Bedroom Deluxe Double Suite, 2 Bedrooms The Ritz-Carlton Club Suite, The Ritz-Carlton Club Penthouse in the hotel. Please check room availability by choosing your dates
Is there a pool in The Ritz-Carlton, Berlin?
Yes, there are Heated pool, Pool cover
What are the check-in and check-out times at The Ritz-Carlton, Berlin?
Check-in at The Ritz-Carlton, Berlin is possible from 15:00, check-out is until 12:00.
Does The Ritz-Carlton, Berlin have a swimming pool?
Yes, The Ritz-Carlton, Berlin has a pool.
Are pets allowed at The Ritz-Carlton, Berlin?
Yes, pets are typically allowed at The Ritz-Carlton, Berlin, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Berlin provide breakfast?
Yes, Guests staying at The Ritz-Carlton, Berlin can enjoy breakfast during their stay. Breakfast option(s): Western.
How to get from the closest airport to The Ritz-Carlton, Berlin?
The closest airport is Berlin Brandenburg Airport, and it is about 31 mins from hotel by car (21.5 km).
What is the cancellation policy for The Ritz-Carlton, Berlin?
The cancellation policy for The Ritz-Carlton, Berlin varies depending on the type of room and booking conditions.
Does The Ritz-Carlton, Berlin offer airport transfer services?
Yes, The Ritz-Carlton, Berlin offers airport transportation for guests. We suggest you call ahead to confirm details.
