ARCOTEL HafenCity - am Neustadter Elbufer

Fantastic hotel. Nice, modern and clean rooms, very friendly staff and a great breakfast buffet! I am a fan!!!

Very nice hotel, modern and clean rooms, easy access from the motorway. The staff was friendly too! The only negative is the price of the underground garage - 20 EUR per night, a bit expensive. Overall highly recommend!

I recently had the pleasure of staying at this hotel and I must say, everything was top-notch. From the friendly staff to the comfortable room, I was thoroughly impressed. The highlight of my stay was the breakfast buffet which offered a wide selection of delicious options. I was especially pleased with the fresh fruit, the bread, the delicious jam, the lemon tea...The quality of the food was outstanding and it really started my day off on the right foot. Overall, I had a wonderful experience at this hotel and I would highly recommend it to anyone looking for a comfortable and enjoyable stay. Thank you!!

After a 1000km drive it was nice to finally arrive in Dresden. The hotel was very nice, and lived up to the other reviews and descriptions on the booking site. Service was excellent, and the staff was friendly and welcoming. Checked in at 8pm on a Friday, but was able to get a dinner table right away in the restaurant, where the meny was very well composed and quality, as well as service, was outstanding. Only thing even better was the breakfast, with good choices of food for everyone to enjoy. Would highly recommend this hotel to others.

exceptional staff, they were helpful and friendly. hotel is clean, beautifully designed and spacious. the rooms doesn’t have a refrigerator but there’s a shared one in the lobby that you can use, so it wasn’t a huge bummer. lastly, breakfast is worth including in your booking.

The hotel is very new and clean. We stayed in a suite which was very comfortable - the only negative was that it overlooked the bar next door so we could hear music thumping until 10pm. After 10pm, however, all was quiet. The rooms were very comfortable and the staff very helpfully provided a cot for our baby. The view from the balcony is also beautiful.

The negatives were relating to the lack of organization, which can be chalked up to it being a new hotel. There is no room service but you can bring food up from the restaurant downstairs. Adding room service would be a big plus, especially during a pandemic.

The other major negative came from the breakfast. It was included in our room's rate. You choose a time slot to eat but the breakfast is a buffet. During a pandemic. People were touching the bread and other food with their hands, which is obviously an issue. We managed to grab a few packaged crackers and packets of Nutella but there were no other sanitary options that I could see. There are also no to-go cups for coffee or anything so anyone who has an early start and would like a cup of coffee for the road is out of luck.

Very good hotel with nice and helpful staff. Very good breakfast. Rooms were clean with comfortable bed but one room had a bathroom not separated from room, we had to go form the shower direct to room. Safe underground parking and nice view from room. River and old city nearby.

The hotel is well located especially if you came by car. There is a very nice beach bar in the neighborhood next to the river. There are free park spots in the street.
Hotel was quite new one, that's why furniture is brand new. The room, shower, bed were really comfortable. The personnel is also really kind and helpful. We have been there 8 people and everybody was happy. For the price/quality it is impressive.