Moxy Dresden Neustadt

A hotel that claims to be young and hip in start-up mode, but you immediately get the feeling that you're dealing with a big chain. It's still clean and decent if you're spending a night in Dresden, but if you want to visit the city for longer I'd look for a more authentic hotel.

The experience already started before the arrival. I got an e-mail, saying that if I check-in online, I can get a mobile key and don't have to go to the reception. So I downloaded the app, checked-in, but the mobile key never appeared. Upon arrival, the receptionist told me that it usually doesn't work.
Reservation of a parking place was not possible and when we arrived, the hotel parking was full. Thankfully, you can park on the street for 12 € per day, which I think is reasonable.
The reception staff was amazing - really welcoming and accommodated our request for a room on a higher floor. I really appreciated that.
There are just 2 elevators for the whole building with more than 100 rooms, and even the housekeepers are using them, so in peak times you can wait up to 10 minutes for an elevator (unfortunately we didn't find stairs).
The room itself was sort of a disappointment. It had a nice design, but there were no facilities. No minibar, no coffee, not even a shoehorn. Really surprising in a hotel of this standard in the Marriott chain, and for this price. If all you need in a room is a bed and a bathroom, you can go to Ibis for half the price. At least the cleanliness was perfect.
The bar in the lobby is very nice, they serve amazing cocktails and the beer on tap is just 6€. The bartenders are very friendly and they are doing a great job.
The breakfast offers a really big selection of delicious food. We liked the informal seating and there's even a possibility to play foosball. Unfortunately the cleanliness was not the best, there was even dry leftover food on some of the forks and knives.
The location of the hotel is perfect - right next to the Dresden Neustadt station, which is practical if you come by train. Neustadt is a nice cosy neighbourhood of Dresden, and at the same time it's just 15 minutes walk to the Altstadt.
Overall, I think the biggest asset of the hotel is the staff, which are really welcoming and try their best with the limited resources of the hotel.

All in all an ok hotel to stay at, despite many flaws.

Service was a mixed bag, check-in was not so nice, checkout was super nice. Service at the bar was very stressed and we waited about an hour to get our drinks.

Rooms are kind of clean, but only superficially as you can see in my pictures.

The rooms are very nice, AC works great and the curtains block the windows so it gets very dark. However there is this light under the bed that's connected to a motion sensor, so if you want to take a leak at night, you automatically wake them up by turning this light on. I could not find any way to disable it, but you can probably use something to block the sensor if you can find it. I deduct one star for this function.

Great location near transport options, room clean & modern BUT - no kettle for tea & coffee.

Also I got a ground floor room - sometimes you hear the plumbing from upstairs, which isn't constant, but it is weird.

I've also been listening to a delivery guy clattering about outside my window for almost half an hour & is just leaving now. It's only just gone 7am, had hoped to sleep a bit longer today

One of the bar staff last night was very disinterested & telling their colleague how much they hate their job & doesn't want to be there