Ringhotel Residenz Alt

We stayed at the hotel as part of a Leger Silver Service coach tour. The temperature was in the 30's all week and we did as suggested and kept the curtains closed all day. It made no difference! No fan was offered and not even a free bottle of water. We were told the room would only be serviced every other day. Apart from the heat the room was adequate. Breakfast was excellent with everything you could possibly eat. Evening meal was a completely different matter. We were shocked to find that the menu each evening had one choice for each of the three courses. No alternative was offered. On one evening my wife could not eat either the starter or the main course. When she asked the waiter for an alternative she was told that this was all Leger paid for and there was dry bread on the table! As a former coach driver myself I have stayed in numerous hotels (good and bad) over the years but I have never berore stayed in a hotel which did not offer ANY alternatives. The portion sizes were miniscule. The main course one evening consisted of a tablespoon of spinich, a tablespoon of rice, a sliver of sea salmon and a dash of sauce. City centre can be reached by tram which stops a short distance from the hotel or by taxi which costs 19.5 euros each way. Hotel could be good but badly let down by the way it treats tour passengers