Leonardo Hotel Dusseldorf City Center

I am last night at the Bar. At the Bar a couple in the middle age was sitting. I sat down at the other end of the counter and ordered a Ballantines-Cola. Before I got the drink, wanted to cash in the bartender. I then made him aware that we are in a 4-star Hotel and not at the vending machine from the ETAP Hotel, and I mean to pay the invoice then when I was finished and everything in order. There was a larger discussion, which ended thus, that I must pay when I go.
The explanation was that the more groups come, the would not then pay for it later, and he could not remember all of this, if several people are there. (However, only about 20 seats) are at the Bar. I then asked him if he had made a training and whether or not he would have to pay the guests in the Restaurant your chips before you get it. And I asked him how he had made the case of the couple at the other end of the Bar. In which he had not cashed the same, because he didn't recognize in which to instantly, run away! That is to say, for me, he had the feeling I would?
Now a man who wanted to-centre two-room temp water bottles in the room against two cold swap came. Well that didn't work, so that the guest, the two new water had to bottle numbers.
A lady, the was business there, wanted her in the amount of 20 Euro in the room. This is absolutely usual, even in 2 star Hotels. However, it was not in the case. The reason for this, the waiter also said, in such a way that the other guests were ignorant of it: "here YOU can cover letter nothing, because you have deposited not a credit card." Very uncomfortable for the lady... especially the need to paint.
I've eaten in spite of the initial difficulties, my drink, and the bartender entertained.
As I went I paid for a double Whiskey-Cola - WARNING - 18 Euro!!!!! This is more expensive than at the Hotel Adlon or the Ritz-Carlton! I went back and then again briefly, because I remembered that I didn't get any invoice... and lo And behold, suddenly I see on the invoice that there are two double Whiskey were booked....

Full price in spite of a defective hot tub. "The Pool won't be back". A booking reason was this. Otherwise, we would have been able to buy something "cheaper". The employee at the counter at the bottom can't help it, and was nice, the lady had to get rid of, however, the cynical bitching because I said you should take it online but out. "The not is short, gone before they arrived broken, so quickly, we are also the we can update ALL the portals now." Whosoever believes, but the comment was unnecessary as a goiter. No Pool and still have this problem. The afterwards called. In Service, nothing has been lost.