Art Suites Korai

This hotel is totally the worst hotel I’ve ever been in!!! BAD BUGS are everywhere!! The hotel knows about this and had a prepared answer in this cases. All my family got the bites all over the body and when we tried to solve the problem the guy from the reception started to tell that if we have any problems we should go somewhere else. Totally unprofessional staff even didn’t try to change the room for example. As a result our family got an allergic reaction which was cured later in the hospital and we have to change the hotel immediately after first night in this awful place! Inappropriate behaviour of the guy from reception spoiled the even least problems which were at the beginning in this hotel, for example as: mismatching photos in the booking with real accommodation look, mold in the bathroom, damaged furniture and awful view from the window. Finally I think that the hotel doesn’t has those four stars as it is mentioned and this business is earning money from problems rather than from high standards and service.

This hotel is a huge joke. I have never seen four stars hotel this bad. On the first night we were bitten by bedbugs very badly and when we informed hotel manager about this situation, he said that this is not hotel fault, that he will not to anything about it and what is even worse - that we brought these bedbugs with ourselves and this is our fault.
I travel all across the world and this is the worst customer service I have encountered.

NOT A 4STAR HOTEL!!
This hotel is probably **. I knew about the bad location but apart from that it doesn’t look like the photos.
Very uncomfortable bed, bedsheets had stains and the room in general full of hair. Thin walls no soundproof. Entering the building feels like an abandoned place, it’s not giving you the hotel atmosphere.
Friendly staff thought.