Where to stay in Heraklio Town

The great service we experienced started as soon as we arrived with help getting luggage out and valet parking of hire car. This was very welcoming after having driven from Chania Airport to a strange place. When we checked in they had upgraded us which was a very pleasant surprise. We had already booked a harbour view room but room we got was bigger than expected still having that view. The only...

Overall an enjoyable stay. The hotel itself is a somewhat older building, but appears to have had some modernisation work done, although a bit more is required to be able to justify a 5-star rating. Room: Top Floor Deluxe Room, Harbour Pros - Nicely spaced out room - Balcony was large but not exactly harbour facing. It was quite far to your left but still a nice view. - clean, comfortable beds...

NOT a 5 stars hotel. Important to know this when booking, it's more of a 3-4 stars. We had a superior room for a week, the hotel itself needs some updates, the room was clean but definetly not 5 stars. I'm only giving this review 4 stars because of the staff who was friendly, polite and the absolute best, they deserve 10 stars.

Stayed an extra day in Heraklion after Knossos palace so moved hotel, glad we did! Definately one of my better stays, breakfast was full service & endless, staff was brilliant- all of them! Room was excellent, plenty of room to swing a cat, king bed with a selection of 5 PILLOW TYPES!! Mini bar was stocked & also meals/ drinks to room & pool areas. Roof top/ harbour view of Heraklion was great, see...

I was really pleased with my stay at Aquila Atlantis hotel. Rooms are new and very clean. Staff and the management extremely nice and helpful! Excellent breakfast. Perfect location - Restaurants and historical landmarks nearby. I will definitely stay again here!

This is old hotel, which have been renovated. Good service and location, personal vary friendly. Little bit overpriced for Greece.

We had a wonderful stay at Olive Green Hotel! The staff were friendly, the atmosphere was relaxing, and the whole place was very well maintained. What really made our stay special was the birthday package I booked through their website. Everything was perfectly arranged — we received a lovely cake, fresh flowers, wine, and festive balloons in the room. It was such a thoughtful touch and really added...

Wonderful time there. Staff were very kind and friendly, were eager to help! Was in a great location, very near bus stop and port as well as great shops nearby such as pharamacy, restaurants and souvenirs. The food served there was really good, we had linguine pesto and smash burger.

We had a wonderful stay at Olive Green Hotel. The ambiance of the hotel was perfect. The room was nice and spacious and very clean. The restaurant on the first floor was delightful. The location is unbeatable. Blocks from the dining district, museums, and the port. We would definitely stay again.

Great location, pet friendly with super friendly staff We stayed for 3 nights with our (small) dog. The room was quite spacious and very clean. The bed also very comfortable. The staff super friendly and helpful. They were also very friendly to our dog. The location is great, very close to everything in the center. Overall, great stay, we could not have asked for more.

The hotel was super clean and the beds were very comfortable. Staff was exceptionally professional , friendly and helpful. The breakfast was delicious - a wonderful assortment of hot and cold items. Location is great- close to many things but quiet. Will definitely stay here again if I get a chance to return to Herakleon!

Lovely hotel - very comfy and quiet, located in a great and walkable part of town. Actually exceptional breakfast with traditional Cretan foods

Budget hotel. Clean, central for Heraklion Town. Bit noisy at night, but it can't be helped as you are smack in the centre of town.Good value for money.

City center worn cheap hotel. We stayed for 1 day, the room was stuffy with an air-con that on full speed didn’t do much. Surprisingly the bathroom was brand new, the rest of the room looked like it has seen better days. We had a balcony, but the room itself was very very small. There is a fridge and a safe in the room, but you have to leave your room keys at the reception. The concierge was helpful...

Very old hotel that needs urgently to renovate. Very old (and not vintage) door handles, extremely small bathroom, very noisy area although it is in the city center.

Clean, service was good, someone at reception all the time, I had a place to leave out luggage after check out. Right in the center, the location was amazing, It had a lot to do within walking distance, I had to take a taxi to the beach but taxi stand wasn't a far wallk

Very Professional hotel - house keeping does a great job - very clean and my room was refreshed perfectly every day. Staff were friendly and very welcoming. I like the rules that we hand in our key to reception as it saves me loosing it and feels secure. The rooms had everything I needed - older in style - but everything very fresh - and it was right in the centre of town. I found it to be good value...

Was a bit anxious given some of the reviews but : -room is very clean, modest but clean, and has enough space. Wouldn't like to spend all the day in, but to sleep it's perfect. Also, beds aren't military thin, and are quite comfortable actually -I don't know if they have accessible rooms for wheelchairs or disabled people but the room I was in was not -a bit of noise is to be expected since you're...

There was little friendliness and service from the first man we met at reception. There was another one later that was a little more pleasant, but overall a hotel I will avoid the next time.

Friendly reception. Clean rooms. Rather small balcony. The bus stop is in front of the hotel, easy to get to the city centre (bus 1 and 20) and back (bus 6). Supermarket over the street. Short walk to the public beach. The best advantage were early breakfast hours (7-10). The pool was also nice, not many people there and suprisingly I couldn't hear the traffic from the street that much.

If your flight gets cancelled and you're reading this review, the hotel isn't all that bad. The staff were nice and so was the food. Be sure to take a trip to the supermarket opposite as they had some amazing cheap food. Check the fruit aisle! Mot much else around worth exploring.

We came to this hotel for 4 nights due to our easy jet flight being cancelled. Our first room was extremely basic and not the nicest but did the job for an emergency room. We then found we needed to be here for another 3 nights. The man at the reception was extremely helpful with getting hold of easy jet etc and securing us a place to stay for the next 3 nights. The room we were then put in was nice...

We stayed at Vanisko Hotel for 3 nights. Everything about our experience was wonderful. The buffet breakfast was magnificent - fruit, vegetables, cheese, pastries, coffee, juice all the best quality. Everyone including the bar tenders, chefs, receptionists, and manger were wonderful to us. Should be 10 stars not five. Definitely the place to stay when in Heraklion.

Our flight was cancelled due to technical issues in UK traffic control. At 2 am the hotel quickly roomed 180 guests. Not knowing when flights would be the hotel allowed us to remain in our rooms until 00.30 the next morning. Check out should have been 12 noon. They were very friendly efficient and helpful. We had breakfast lunch and diner which were all very good. Well done on dealing with this unexpected...

We were moved here by TUI after our flight was cancelled and after initially being put in a 5* resort the night before, a resort that had refused us any food and drink when we arrived (late at night) without a very steep cost. The Vanisko Hotel isn't located in the best area agreed, and yes your passports are kept by reception until you check out, however, we were all given rooms for the afternoon...

I would say all in all I do recommend the hotel and I liked our stay. The bungalow was very new and beautiful. Although it could have been cleaner when we arrived and during our stay. We arrived with white socks and they turned brown immediately after we were in the room. So I would say the floor needs a proper cleaning. They also didn’t clean the floor or surfaces during our stay. Most of the service...

Lovely villas, quiet and well maintained. Delicious food served in the dining room beside reception. Good selection at breakfasts taffy very friendly and helpful. Plenty of sunbeds on the beach and around pool area.

Were there in June and we liked everything - food, service, rooms and etc. Food was really delicious. Staff members were very kind, generous and friendly. There are several types of restaurants and we liked all of them. Nice activities as well. HIGHLY RECOMMENDED for young couples and families as well!

Fantastic hotel, very good food. Bungalows located in a palm garden where it is very peaceful. Everywhere very clean. service at the highest level. My partner got sick and the service was very helpful. We will definitely come back.

Well guess we "won" the lottery with the room/bungalow. Which felt archaic 😅 - the location was nice however - directly on the beach + you can play tennis. Minigolf course is a nightmare however 😐😆needs immediate resuscitation although at this point I am afraid only necromancy would be helpful 💀. The whole resort is closed off however with guarded entrance and parking, that's a plus point. The dinner...

Hotel on a good place close to the airport (25 min), with busy street with shops, bars and restaurants outside the hotel. Bungalows ale llaced in nice garden, close to sea. Hotel has own beach with enough seats, the same with the swimming pool. Rooms are clean and well equiped. The shower is not very comfortable, mostly with the sheet, small or no window, so it is very hot there. The meal was good...

We were seven people in our group. We had an amazing stay over here very recently. Staff is very friendly and helpful. Though rooms are a bit small for our liking, they’re very nicely decorated. Beds are comfortable. All the amenities one needs are provided.

Was recommended for us to stay here, but won't be going back. Breakfast was reasonable, but they started removing it all 2 minutes after we sat down, 30 mins before it was due to close! Not happy Jan!! Rooms are OK But we had 2 single beds pushed together?? Balcony view of roof tops, great pizza place across road, small pizza is 48cm diameter & base/toppings tasty.

This was my first time in Heraklion. I stayed in this hotel for 11 days. My stay was very pleasant, the staff was extremely cordial, attentive and nice. Everyone was extremely helpful. The only issue I had was the smell of the towels, whatever vendor they use to wash the linens and towels, they need to change it. As the towels had a musty smell that was really awful. The staff changed my towels daily...

Wow amazing hotel! I enjoyed every second I was there! From the wonderful food at breakfast, by the pool and in the restaurant at dinner. Continues to the fun pool which is open from eight in the morning to eight in the evening, very convenient hours. Continues by saying that the hotel is sparkling clean and beautifully and elegantly designed. The location is very good, quite close to the airport,...

Stayed for 2 nights. We had a family room, which was quite nice and spacious with an extra bed, seating area and with a bathtub. The breakfast was nice but not very expansive. It has a really nice pool, but there are limited seating and sun beds. Would stay at this hotel again.

I recently stayed at this fantastic hotel and was thoroughly impressed. The staff were incredibly helpful, always ready to assist with any request. My room was well-appointed and very comfortable, making my stay extremely pleasant. The breakfast selection was excellent, offering a wide variety of delicious foods. I particularly enjoyed the Turkish delight in Reception, and the sample of ouzo in the...

The location is very good and convenient to go everywhere!

The hotel is in a great location in the city center, convenient for shopping and visiting museums. The sink is in the bedroom, and the bathroom contains both a toilet and shower. After showering, the entire bathroom floor was flooded. I suggest the hotel separate the shower and toilet areas with a full door.

Great location, very comfortable bed

great location near the entrance of the old town. close to the port and bus stop. room was clean with amenities provided

Parking was available 👍 The roof ventilation was very loud at the pool, so unfortunately a longer stay at the pool was not possible for me. The hotel is a bit older, the rooms could do with renovation, everything was very worn.

Nice and pretty modern rooms. Great breakfast buffet. Wifi not reliable. Some cheap parkings nearby. Busy area but not noisy. Many nice restaurant options nearby.

Nice clean hotel, polite and helpful staff  Good breakfast in the terrace with a lovely view.

We had a great stay. The staff are friendly and helpful. Breakfast is good.

The hotel has good rooms with a fantastic breakfast and decent location. We did have one major issue with a school group that ran up and down the halls all night, banging on the doors, screaming and slamming doors. We brought up this issue several times with the hotel staff and nothing was done about it. This ended up costing us a day of exploring the city because we needed to sleep when they finally...

When you want to see Crete, I think it would be a good idea to stay here. Of course, you have to take a bus from Korea to get there, but it is a satisfactory place because all buses stop at the middle of the route, and the accommodations and breakfast are all the same. Of course, the price is also very satisfactory. If I come to Crete again next time, I definitely want to stay here again.

I chose it because it was close to the airport and the price was cheap. I am satisfied with the overall facilities. The breakfast was very satisfying. In addition, the restaurant view was fantastic.

Room OK, service and breakfast good.

It was extremely noisy. Insulation is very poor and the room was directly on the round about. Traffic was dense until 1.30am.

Agapi beach resort was a dream! The staff are all incredible and friendly. Very informative and accommodating. Me and my family all had a spa day as well and Erika and the team were all amazing! Our first time in Greece and it definitely won’t be our last

This was my first experience of an all inclusive beach resort (I'm more a city break kind of person) and I think the bar has been set high for future ventures - I'm sold! This resort was amazing on every level. Beautiful beaches, plenty of space for everyone, really good and varied food/drink choices, and lots of activity options available. The staff were all friendly and attentive and the whole resort...

Agapi Beach Resort in Crete offers an exceptional vacation experience that blends luxury with the warmth of Cretan hospitality. Nestled along a beautiful stretch of coastline, the resort provides stunning views of the Mediterranean Sea, making it the perfect backdrop for a relaxing getaway. The accommodations are spacious, well-appointed, and immaculately maintained, catering to every comfort and...

Could not be more positive about Agapi Beach Resort. Firstly all the staff are so warm and welcoming, nothing is too much trouble. They work exceptionally hard and are a credit to the hotel. The hotel itself is a great property. Very clean, lovely pools and plenty of food and drink options available. The food inparticular is a very high standard. It's a great location with Heraklion around the corner...

Really beautiful hotel! The location is very good. This hotel is very big and has several swimming pools + the private beach that is wonderful!! We went there for a company trip, everybody was happy. The breakfast was very good and the rooms were really pretty and clean. The only downside is that the meeting room was not really ready: water, air conditioning, plugs for our computers but otherwise I...

What a lovely place to stay. The check-in was smooth. Even though we arrived after dinner hours, they still wanted us to go and help our selves to whatever was left. The room was great. It had recently been updated. The bed area was separated by a step up. This got a bit of getting used to. The only problem was the soap and shower fixtures. A double-sided tape was used. This weakened after having our...

The hotel entrance is not easy to find, but the island itself is not big, and it is very convenient to go anywhere in the city. You can find the entrance by asking. It is very cost-effective and the transportation is also very convenient.

Breakfast was very good and the parking was very easy!

Nice European hotel. Good value for the money.

It was a very small room , in photos it looked much more better then in reality. Also, we didn’t like the breakfast. However the location was great. Walking distance to the port and nightlife

Excellent location, nice atmosphere and service, worth the money

We had all family a comfortable stay with kind hostesses. The breakfast with high quality products for all tastes. And the surprise of us was the jazz bar 1866. We suggested for a nice visit on this city because you could approach the market on foot and do walks all day and night!

My wife and I traveled around Crete for two weeks and this was our favorite hotel of the entire trip. It’s cozy, historic and luxurious. Their breakfast was also possibly the best hotel breakfast we’ve had anywhere.

Room was large and clean, with a beautiful view of the port. The hotel is well-maintained and has an interesting history. Staff was very helpful in learning about local attractions and how to get there.

Our stay at the Megaron Hotel in Heraklion was absolutely exceptional! From the moment we arrived, we were greeted with warm hospitality and a genuine eagerness to make our stay as comfortable as possible. The location is perfect, offering stunning views of the harbor and easy access to the city’s attractions. The rooms were spacious, beautifully decorated, and impeccably clean, providing a perfect...

The rooms with a view to the port are OK but services don’t match the price. Overall impression loses out to details.The housekeeping lady invaded the room at 09.00. Only two servings of coffee capsules the first day (really now…), no facilities to dry bathing suites. The good side, they serve one of the best breakfasts around Greece and the waiters are extremely polite.

The Megaron was absolutely wonderful. From the spaces where you can sit and relax (the "living room" or the sundeck) to our room, everything was clean and beautiful. The staff was always welcoming and helpful. Jasmine and Mary at reception were unbelievably friendly, answered all of our questions and helped us to get reservations for restaurants we were interested in. Our room was beautiful with two...

Wonderful place - amazing staff!! Across the road from the ferry terminal - easy access to the port. Special shout out to Effie - her customer service was amazing! She printed some things for us we needed for the next day, and upgraded us as well! Thank you!

It a clean, friendly place and staf. Very near to the beach. Good WiFi. The breakfast was delicious. The room was clean and the staff was cleaning it every day. There is a lift. A good and clean pool. No far from the beach and from the agreements also. Thanks 🙏🏼

Good service and very accommodating and helpful staff

Excellent hotel close to the beach and also very convenient for the bus stop for Heraklion and the airport. Very reach breakfast and friendly staff. Comfortable beds and very clean rooms. Everything you might need is at walking distance!!!

Everything is fine. Clean rooms, cleaned every day. Hotel territory is neat and beautiful. There is enough food both in the morning and in the evening. For breakfast, sandwiches, boiled eggs, toast, pastries, yogurt with many different condiments. Dinner is delicious, different every day. Close to the beach with beautiful sunrises. There are many cafes and shops in the city. Breakfast 8-9....

The hotelowner and staff were very friendly. Breakfastbuffet in the morning was good, unfortunately there are always unsatisfied guests who do not see how much effort the staff makes. The room was perfect and very clean. The swimming pool is small but clean, and the beach is very nearby. Nice restaurants in the street and you can take a bus to Heraklion city.

Decent, clean rooms, free Wi-Fi but too modest and monotonous breakfasts and not always adequate dinners with a stingy owner who doesn't like his guests

My family and I stayed at Legacy Gastro Suites for seven nights in early July, and it was simply perfect. From the moment we arrived, the staff’s exceptional hospitality stood out — always friendly, professional, and ready with thoughtful recommendations that enhanced our stay. The location couldn’t be better: just a short walk to the Heraklion Museum and local buses to Knossos, with a taxi station...

Me and my boyfriend had an amazing stay at this hotel. We were there for four nights, and the staff were always so friendly and helpful. Very special shout out to Nikos on the reception - for the very best food recommendations ever! He made our trip very special. Very close to Heraklion museum and local buses to Knossos, so perfect for us. The breakfast was great, the room was lovely, spacious and...

We travel the world and always book at 5 star locations. What exceeded the 5 stars at this hotel was the SERVICE. The entire staff wore smiles during our stay and aimed to please. Special honors to Chara and Makes who really stood out and made sure we were well cared for. The location was perfect and accessible to everything we desired to see. The breakfast had every group covered. We were in an upgraded...

Nice hotel in the very center of Herakleio. It may tick the boxes for a five star hotel, but it doesn't feel like one. Room had a great view, was clean & tidy but was a bit strangely decorated, with a tiny WC and the glass covered shower + sink right next to the comfy bed, which came as a surprise. Reception of the hotel was super small (unlikely for 5* hotels). Table serviced breakfast (no buffet...

Stayed there 3 nights. Great location - next to the old town; there is a taxi stand and a paid parking lot next to the hotel. Good service: the two gentlemen at front desk were very helpful.

What a wonderful hotel! As soon as we arrived we were greeted with a refreshing drink. Staff was amazing and attentive. The room was impressive- clean, comfortable, and the shower was amazing! Close to shopping and restaurants.

just had 2 weeks at the hotel Castro-we arrived around midnight but was still offered a meal- with me being in a wheelchair I requested a ground floor pool view and that's what we got- the air con didn't work but he sorted it out there and then-clean towels and sheets daily- food was lovely- cant understand anyone complaining-if I didn't feel like a hot meal they would do me something else all we had...

Great hotel with friendly staff who gladly help you out. I stayed over for six days and arrived around 22:00. I booked a half-board arrangement (so breakfast and dinner) and while breakfast wasn't the most exciting (mostly due to my own preferences, they had different items available, I am just a bit picky when it comes to breakfast), dinner was served from the menu of the excellent attached restaurant...

The island, the place, and the accommodation are wonderful. The staff is incredibly friendly, always smiling and very helpful no matter what your question is. The lady at the reception is a true angel, and the guys are extremely attentive. The kittens are very cute, and I can honestly only recommend this place. ❤️ P.s. The girl who got badly sunburned in July☀️

A wonderful week at Castro hotel. The rooms are clean, the staff is kind and helpful whenever is needed. Food is fresh and delicious. Everyone is smiling and it is the perfect location for families. At the pool of the hotel you can relax and enjoy the great holiday atmosphere. You may also find wonderful excursions. (Haris, a wonderful lady that can help you with these)

It’s easy to get to the hotel from the airport, just tell the taxi drivers the hotel name and they’ll know. Ride was 30€. You can also order taxi at the reception for a specific time during your departure, same price. You can extend your checkout if needed. The beach is roughly 4 minutes walk from the hotel, asphalt road (no hills or steps). Room was well air conditioned, we had a very large balcony...

We originally booked to stay at another hotel in the area and were redirected here last minute - so we were a little worried as we didn’t pick it ourselves! However the rooms are very modern and newly renovated. We found the double bed comfy too, which was a relief! Many reviews said they were two singles pushed together and always split with a gap down the middle - but ours was a proper double bed...

Great little boutique hotel just a 5min walk away from Heraklion centre. Rooms are spacious, parking spots are available, the service is great. Staff really makes sure you are comfortable and have everything you need.

Amazing boutique hotel. Great service and very modern rooms. You can walk to Heraklion city center in about 10 minutes. Also, there is a free parking lot. The streets to get there are pretty narrow and the area around the hotel looks a bit shady at night (pretty dark alleys, abandoned houses). But in daylight you see that it is just a normal residential area.

Stayed for a couple nights and this place is great! Located within walking distance of the city center, with a lovely room with great amenities. The gentleman at the reception was extremely helpful on many occasions, even giving up his parking spot on a busy night. One thing to note though, Google maps will try to take you through impassible streets, so make sure you keep an eye out for the signs...

New hotel nestled in a fascinating area of the center just walking distance from busier shopping area. The room is well designed and has it all. Parking is very precious in this area. The staff at reception is extremely welcoming, professional and friendly. Would totally go back next time in Heraklion.

Context for rating to balance the 5 star reviews. This is not a 4-star hotel. It’s self service studios which are nicely appointed and only partially manned reception. Only stayed overnight so I could catch an early flight the next day. Checked in at 7pm, no one there. Clipboards of guests check-ins (feels like there may be privacy concerns for those filled forms sitting there) I had trouble getting...

Visited in March 2024 New, modern and absolutely gorgeous! Close to a fantastic restaurant! Staff was quick and very helpful and friendly. Room was sparkly clean with everything you could want at a great price. Stayed here 2 times while we were on Crete! Bravo!

Convenient location for sightseeing and dining. We had a very enjoyable stay,

Staff - very helpful, courteous and welcoming Room - spacious and comfy Bathroom - clean and well-prepped Breakfast - Brilliant!

Good location near waterfront in old town. Great buffet breakfast with large balcony and good sized room. Highly recommend this place.

Great Hotel Atrion Hotel was excellent. Beautiful hotel with great access to town. The staff was also super helpful with arranging transport for excursions and answering any questions.

The room was clean. The place was quiet and it was a reasonable price .

Home from home in Heraklion. Staff extremely friendly and helpful, breakfast great, room clean and comfy with balcony sea view. Perfect location to explore Heraklion. Highly recommended.

The location is in front of the port, so you can walk there after getting off at the port. The airport will call you a taxi for 15 euros, and there is no coffee pot in the room.

The room is relatively simple but clean, including disposable slippers. The breakfast on the 6th floor is also relatively simple, but the view is excellent. You can see the Venetian Castle on the seaside of Heraklion. It is also very close to various attractions.

The Marin Hotel is located near the ruins of the ancient city, close to the city center, and has excellent accommodation. It is very convenient to eat and shop nearby. The owner is also warm and thoughtful, the breakfast is rich and there is an unparalleled sea view.

Very good location, clean and tidy

Perfect location for us as we want something in the city centre and also close to the bus station. Good breakfast!

Watching the sun rise in the morning is very moving. It's the best location

Location, room, staff, breakfast, everything was great! and also they give a room when we arrived earlier than check-in! Thank you!

Very central and close to Port and shops. Easy to walk to Port. About 5 minutes walk with luggage. Clean and neat. Helpful reception.