Grand Hotel Holiday Resort
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Rooms and prices
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Description
Friendly hotel with good capacity, high quality food and service. The superior and family rooms recently renovated with modern furniture. New water Park for children and adults. The proximity of the active center of Hersonissos with its shops, bars and discos, as well as Star Beach water Park. Recommend for active family holidays with children and young people.
Built: 2001
Renovated: 2012
Location: 27 km from Heraklion airport, 2.5 km from the centre of Hersonissos, 300 m from the sea. A bus stop 30 metres from the hotel.
Evening entertainment: Hersonissos (2,5 km).
Consists of a main building (no rooms) and a separate 16 blocks.
The hotel has 283 rooms.
Beach: public, sandy, 150 m from the hotel, 1 line. The entrance to the sea sand. Via the highways, for the convenience of the underpass. Toilet on the beach, shower, changing cabins. On the beach umbrellas, sun beds: free. At the pool umbrellas, sun beds: free of charge.
We accept credit cards: Visa, MasterCard, Diners Club, American Express.
ATM: in the city of Hersonissos (1.5 km).
Pets: no.
The package for honeymooners: wine and fruit on arrival (newlyweds must have a marriage certificate).
Special gifts from the hotel:
- honeymooners - fruit and wine upon arrival, upgrade to superior room (if the situation allows the hotel upon check-in)
tourists older than 60 years - fruit and wine upon arrival, upgrade to superior room (if the situation allows the hotel upon check-in)
The newlyweds must have a marriage certificate.
On the hotel territory: restaurants: 1 (Dionysus), swimming pools: 2 (fresh water, 200 m2 and 630 m2)), indoor pools: 1 (heated ), a la carte restaurants: 1 (Greek cuisine), doctor on call (charge), jewellery shop, meeting rooms: 1 (for 200 persons), Luggage room, bars: 3, chapel, amphitheatre, room for playing cards, currency exchange, water Park (6 years, 4 slides, 30 and 50 m), Internet cafe chargeable, taxi service (on request, extra charge), TV room, stores (minimarket), Spa (Elixir SPA), Parking, Laundry (self-service, charge; Family Room – 1 week free)), pizzeria (high season), wine bar (open in high season), meeting room (for 50 people)
Attractions: Turkish bath (Hammam) paid, tennis court (2 courts, a soil and synthetic cover, free for AI guests), tennis court lighting extra charge, water Polo free, electronic games, water sports with charge (on the beach), massage paid, free gym, garden chess for free, rental of tennis rackets and balls for free (free for guests AI), bocce, aerobox free, Billiards for a fee, charge sauna, aerobics free of charge, free evening show (6 times a week), table tennis, Jacuzzi charge, Darts free, Greek night 1 time every 2 weeks (paid), BBQ 1 every 2 weeks (paid)
For children: the Department for children, pool for adults (fresh water ), children's disco (6 times a week), children's menu in the restaurant, Babysitting services: on request, water slides (5 m), children's pools: 1 (fresh water), Playground (fenced, special coating, covered), kids club (4 to 12 years, 10:00-12:00, 15:00-17:30), bottle warmer on request, free of charge, baby cot: on request (cot), highchairs in the restaurant: there is
The distance to the nearest airport is 27 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 2 years old to 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Free private parking is possible on site (reservation is not needed).
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, Maestro, UnionPay credit card, No prepayment
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Express check-in/check-out
- Chapel
- Garden
- Non-smoking rooms
- Family room
- Accessibility features
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Free Wi-Fi
- Internet
- Car rental
- German
- English
- Italian
- French
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Karaoke
- Ping-Pong
- Free parking
- Water park
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Darts
- Table Tennis
- Tennis court
- Fitness facilities
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Kids club
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Hotel territory virtual tour
Video: Grand Hotel Holiday resort Kreta Greece 2021
Map
Reviews
The hotel overall is good, could be great but there is just too much unnecessary annoyance especially bad micromanaging and it's more suited for families or older people.
Good:
-food is fantastic: fresh, seasoned, not boring, no overcooked veg and overall a decent selection of local and international food. One of the best buffet I had. A la card is even slightly better. Poolbar is limited but fresh.
-quite a selection of drinks and cocktails
-room is fine. slightly too big for a 2p apartment and old fashioned but clean with a quite AC. There a rollers on side by side bed (for easier cleaning maybe?) which is quite annoying. Outlets are somewhat limited.
- 4 pools (main, kids, relaxed, slides) with plenty beach chairs (saltwater like most pools on creta, slide pools is fresh water)
-bars with coffee, branded softdrinks, ice cream and even fresh cocktails (fresh lime/lemon/mint)
-you need to take a transit to the beach but it's not far and will transfer you every 15 mins or faster. Apparently the beach chairs are free for hotel guests but we didn't known and just stayed for an hour because it was quite windy that day
Bad:
-micromanaging everywhere: you have to wait to get in the dining area, you have to wait to get seated by another guy, you have to wait to order drinks by a third waiter... You get used to it but why?
-you can't get water anywhere by yourself exept for the lobby. You have to order it at brakefast, lunch and dinner (juice you can get by yourself). For lunch and diner waterbottles are possible but you can't get a bottle at breakfast, just tiny glasses. You have to ask the person at the pool bar afterwards, but the pool bar is closed till 10:30. The bar after dinner..... Why... Just why.
And it doesn't stop there: after 22:30 you have to pay for all drinks, even for water even if you booked all inclusive but there are no prices anywere.
-free WiFi is useless, paid WiFi in 2024...
Weird:
-there is a bar area at every pool exept for the relaxe pool
-the bigger pool bar is next to the kids pool
-not sure if the "snack bar"(pay) is even staffed, never saw anyone no staff nor guests there. No real reason if you can get most of the stuff cheaper or for free at the other ones.
-the Italian restaurant is fine but just a small upgrade compared to the good buffet. And the wine selection is more limited.
-you get a damn lid with every cup of water (or softdrink).. You have to ask to get one without and even then some of the stuff refuses. (cocktails, beer and wine are fine without for some reason). Sustainability have not arrived at the hotel
We were all inclusive and found the food at all meal times to be delicious, hot and fresh. It was also nice having the options of eating at the pool bar or other bars.
Our room was lovely - a family room, with air con, clean and spacious. It was located close to the newly revamped kids fun pool which our two couldn't get enough of! Our 8 year old also loved the big slides on the waterpark!
We all had an unforgettable weeks holiday and wouldn't hesitate to recommend this hotel!
After staying for a week with my 13 year old daughter we would definitely return. Our room and balcony were spacious and clean with the option of a safe and the gorgeous sea and mountain views were just lovely. There is also a handy small fridge in the room to keep drinks and tea and coffee making facilities.
There are a variety of pools to choose from, we always got a sun bed without issue. The pool with the slides was our favourite, we had hours of fun going on them.
Having stayed half board (which was perfect for us), I can’t believe how many options there were to choose from! You are honestly spoilt for choice, there is something there for everyone. The Lamb chops were the best I have ever tasted. The breakfasts were so brilliant and the desserts were out of this world!
The location of the hotel was also great for us, a supermarket 2 minutes walk away, bus stop literally right at the front of the hotel. There is also a free shuttle bus service to and from Stalis beach a 5 minute drive away. If wanting to travel into Hersonissos, you can get the bus right outside which takes about 10 minutes and is only 2 euros per person per way.
I feel we chose extremely well in choosing to stay at the Grand Hotel, it was everything we wanted and needed it to be for a perfect weeks stay during May half term!
I dont know where to begin with good words about my stay,about clean rooms,great facilities,kind people working at reception desk,in restaurant,animation team,cleaning ladies all made my stay more amazing and impressive
Food is really good and tasty and big variety
I left hotel sad that my stay is over, i will be back in this hotel very soon im sure
Only good words for it
TO ALL THE WORKERS IN HOTEL: BIG THANK YOU! YOU MADE MY STAY MORE BETTER AND YOU HAVE PLACE IN MY HEART
LOVE YOU ALL❤️
Brilliant.
All in all, well worth a visit.
Also If you can book the quad bike safari. It was brilliant.
Frequently asked questions about Grand Hotel Holiday Resort
How much does it cost to stay at Grand Hotel Holiday Resort?
The cost of living in Grand Hotel Holiday Resort depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is there anything special for children in Grand Hotel Holiday Resort?
Grand Hotel Holiday Resort offers Water park, Children's playground and Kids' club specially for kids
What are the check-in and check-out times at Grand Hotel Holiday Resort?
Check-in at Grand Hotel Holiday Resort is possible from 14:00, check-out is until 11:00.