8.4
Excellent
121 $
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Grand Hotel Holiday Resort

🌍
Greece, Hersonissos, Main Street
● Center: 2.8 km
🌞 Beach - 2 min
➊ 1 line
☎ Phone: +30 2897 026300Show
🧭 Coordinates
106 EUR
Grand Holiday Resort
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Standard room
Standard room
Wireless internet and private bathroom
121 $
Superior Triple room
3 x
Superior Triple room
Air conditioning and private bathroom
Beds:
129 $
Superior Double room
Superior Double room
Air conditioning and private bathroom
Beds:
129 $
Superior room
Superior room
Private bathroom
137 $
Other
Other
Economy room
Economy room
Private bathroom
Standard room with garden view
Standard room with garden view
Private bathroom
Standard room with sea view
Standard room with sea view
Private bathroom
Standard room with water view
Standard room with water view
Private bathroom
Standard room with view
Standard room with view
Private bathroom
Standard room with balcony
Standard room with balcony
Private bathroom
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Single room with garden view
Standard Single room with garden view
Private bathroom
Beds:
Standard Single room with view
Standard Single room with view
Private bathroom
Beds:
Standard Single room with balcony
Standard Single room with balcony
Private bathroom
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Family room
Standard Family room
Family room with bathroom
Beds:
Standard Family room with garden view
Standard Family room with garden view
Family room with bathroom
Beds:
Standard Family room with inland view
Standard Family room with inland view
Family room with bathroom
Beds:
Standard Family room with view
Standard Family room with view
Family room with bathroom
Beds:
Standard Family room with balcony
Standard Family room with balcony
Family room with bathroom
Beds:
1 Bedroom Standard Family room
1 Bedroom Standard Family room
Family room with bathroom
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
Standard Double room with city view
Standard Double room with city view
Private bathroom
Beds:
Standard Double room with garden view
Standard Double room with garden view
Private bathroom
Beds:
Standard Double room with land view
Standard Double room with land view
Private bathroom
Beds:
Standard Double room with partial sea view
Standard Double room with partial sea view
Private bathroom
Beds:
Standard Double room with sea view
Standard Double room with sea view
Private bathroom
Beds:
Standard Double room with balcony and with sea view
Standard Double room with balcony and with sea view
Private bathroom
Beds:
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
Standard Double Family room with garden view
Standard Double Family room with garden view
Family room with bathroom
Beds:
Standard Double room with inland view
Standard Double room with inland view
Private bathroom
Beds:
Standard Double room with water view
Standard Double room with water view
Private bathroom
Beds:
Standard Double room with view
Standard Double room with view
Private bathroom
Beds:
Standard Double room with balcony
Standard Double room with balcony
Private bathroom
Beds:
Superior room with partial sea view
Superior room with partial sea view
Private bathroom
Superior room with sea view
Superior room with sea view
Private bathroom
Superior room with water view
Superior room with water view
Private bathroom
Superior room with view
Superior room with view
Private bathroom
Superior room with balcony and with sea view
Superior room with balcony and with sea view
Private bathroom
Superior Single room
Superior Single room
Air conditioning and private bathroom
Beds:
Superior Triple room with garden view
3 x
Superior Triple room with garden view
Private bathroom
Beds:
Superior Triple room with partial sea view
3 x
Superior Triple room with partial sea view
Private bathroom
Beds:
Superior Triple room with sea view
3 x
Superior Triple room with sea view
Private bathroom
Beds:
Superior Triple room with water view
3 x
Superior Triple room with water view
Private bathroom
Beds:
Superior Triple room with view
3 x
Superior Triple room with view
Private bathroom
Beds:
Superior Triple room with balcony and with sea view
3 x
Superior Triple room with balcony and with sea view
Private bathroom
Beds:
Superior Family room
Superior Family room
Family room with air conditioner and bathroom
Beds:
Superior Family room with garden view
Superior Family room with garden view
Family room with bathroom
Beds:
Superior Family Club room
Superior Family Club room
Family room with bathroom
Beds:
Superior Double room with garden view
Superior Double room with garden view
Private bathroom
Beds:
Superior Double room with inland view
Superior Double room with inland view
Private bathroom
Beds:
Superior Double room with partial sea view
Superior Double room with partial sea view
Private bathroom
Beds:
Superior Double room with sea view
Superior Double room with sea view
Private bathroom
Beds:
Superior Double room with balcony and with sea view
Superior Double room with balcony and with sea view
Private bathroom
Beds:
Superior Double room with water view
Superior Double room with water view
Private bathroom
Beds:
Superior Double room with balcony
Superior Double room with balcony
Private bathroom
Beds:
Superior Single room with partial sea view
Superior Single room with partial sea view
Private bathroom
Superior Single room with sea view
Superior Single room with sea view
Private bathroom
Deluxe room
Deluxe room
Private bathroom
Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
Deluxe Triple room
3 x
Deluxe Triple room
Private bathroom
Beds:
Deluxe Family room
Deluxe Family room
Family room with bathroom
Beds:
Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
Cottage
Cottage
Private bathroom
Beds:
Family Cottage
Family Cottage
Family room with bathroom
Beds:
Double Family Cottage
Double Family Cottage
Family room with bathroom
Beds:
Bungalow
Bungalow
Private bathroom
Beds:
Family Bungalow
Family Bungalow
Family room with bathroom
Beds:
Double Family Bungalow with garden view
Double Family Bungalow with garden view
Family room with bathroom
Beds:
Single Family Bungalow
Single Family Bungalow
Family room with bathroom
Beds:
Double Family Bungalow
Double Family Bungalow
Family room with bathroom
Beds:
More rooms

Description

Friendly hotel with good capacity, high quality food and service. The superior and family rooms recently renovated with modern furniture. New water Park for children and adults. The proximity of the active center of Hersonissos with its shops, bars and discos, as well as Star Beach water Park. Recommend for active family holidays with children and young people.

Built: 2001

Renovated: 2012

Location: 27 km from Heraklion airport, 2.5 km from the centre of Hersonissos, 300 m from the sea. A bus stop 30 metres from the hotel.

Evening entertainment: Hersonissos (2,5 km).

Consists of a main building (no rooms) and a separate 16 blocks.

The hotel has 283 rooms.

Beach: public, sandy, 150 m from the hotel, 1 line. The entrance to the sea sand. Via the highways, for the convenience of the underpass. Toilet on the beach, shower, changing cabins. On the beach umbrellas, sun beds: free. At the pool umbrellas, sun beds: free of charge.

We accept credit cards: Visa, MasterCard, Diners Club, American Express.

ATM: in the city of Hersonissos (1.5 km).

Pets: no.

The package for honeymooners: wine and fruit on arrival (newlyweds must have a marriage certificate).

Special gifts from the hotel:

  • honeymooners - fruit and wine upon arrival, upgrade to superior room (if the situation allows the hotel upon check-in)

tourists older than 60 years - fruit and wine upon arrival, upgrade to superior room (if the situation allows the hotel upon check-in)

The newlyweds must have a marriage certificate.

On the hotel territory: restaurants: 1 (Dionysus), swimming pools: 2 (fresh water, 200 m2 and 630 m2)), indoor pools: 1 (heated ), a la carte restaurants: 1 (Greek cuisine), doctor on call (charge), jewellery shop, meeting rooms: 1 (for 200 persons), Luggage room, bars: 3, chapel, amphitheatre, room for playing cards, currency exchange, water Park (6 years, 4 slides, 30 and 50 m), Internet cafe chargeable, taxi service (on request, extra charge), TV room, stores (minimarket), Spa (Elixir SPA), Parking, Laundry (self-service, charge; Family Room – 1 week free)), pizzeria (high season), wine bar (open in high season), meeting room (for 50 people)

Attractions: Turkish bath (Hammam) paid, tennis court (2 courts, a soil and synthetic cover, free for AI guests), tennis court lighting extra charge, water Polo free, electronic games, water sports with charge (on the beach), massage paid, free gym, garden chess for free, rental of tennis rackets and balls for free (free for guests AI), bocce, aerobox free, Billiards for a fee, charge sauna, aerobics free of charge, free evening show (6 times a week), table tennis, Jacuzzi charge, Darts free, Greek night 1 time every 2 weeks (paid), BBQ 1 every 2 weeks (paid)

For children: the Department for children, pool for adults (fresh water ), children's disco (6 times a week), children's menu in the restaurant, Babysitting services: on request, water slides (5 m), children's pools: 1 (fresh water), Playground (fenced, special coating, covered), kids club (4 to 12 years, 10:00-12:00, 15:00-17:30), bottle warmer on request, free of charge, baby cot: on request (cot), highchairs in the restaurant: there is

The distance to the nearest airport is 27 km.

Policies and conditions

  • Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Free private parking is possible on site (reservation is not needed).
  • Payment options: American Express, Visa, Euro/Mastercard, Diners Club, Maestro, UnionPay credit card, No prepayment
  • Check in time: 14:00. Check out time: 11:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Express check-in/check-out
  • Chapel
  • Garden
Rooms
  • Non-smoking rooms
  • Family room
Accessibility
  • Accessibility features
Services and amenities
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Car rental
Languages Spoken
  • German
  • English
  • Italian
  • French
Tourist services
  • Tour assistance
Recreation
  • Library
  • Barbecue grill(s)
  • Billiards
  • Karaoke
  • Ping-Pong
Parking
  • Free parking
Pool and beach
  • Water park
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Sports
  • Darts
  • Table Tennis
  • Tennis court
  • Fitness facilities
Beauty and wellness
  • Doctor
  • Massage
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Kids club
Health and Safety Measures
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Hotel territory virtual tour

Google panorama

Video: Grand Hotel Holiday resort Kreta Greece 2021

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
18.11.2024
It’s a very big hotel with several activities. However, majority of their staff are not friendly. The receptionist on the day of our arrival got all room details mixed up and wasn’t ready to make any adjustments to allocate us to the exact rooms we booked. We were tired as we came in after midnight and just had to make do. The restaurant staff will literally stand in your face and tell you to eat up because breakfast or lunch was almost over and they needed to clean up. The nicest friendliest staff was the entertainment guy organising shows and Karaoke. Food was great and for an all inclusive package you will have more than enough to eat and drink. Moving around the resort wasn’t easy though. All said, I enjoyed my stay.
17.10.2024
I really enjoyed my time here. It's such an amazing hotel. It was clean and the food was lovely. All staff were pleasant and lovely to deal with. The staff at the spa, was my absolute favourite, and the experience was amazing. I had such a great time.
12.10.2024
Stayed for 10 days in September and what a fab place. Excellent choice of good quality food, pool areas very clean with tasteful fun games at family pool area. All staff very friendly and helpful. Easy access to surrounding areas with bus stop just outside the hotel, very cheap and staff on board to help you get to where you want to go. Thank you for such a great holiday x
09.10.2024
We are back from spending a lovely holiday at Grand Resort. We chose this hotel due to good TripAdvisor reviews and we were not disappointed (except one flaw). The hotel is spotless with the cleaning doing an excellent job maintaining the hotel on top condition. The rooms are built on hillside and they provide lovely view of the sea and mountain. Kettles can be found in the room to make coffee and tea if you are bored to go to the pool bar. The hotel is quite steep but they have shuttle buggies available if you are too tired to walk. The food variety is ok and we had a dinner in the Italian restaurant which was delicious. But the true gem of this hotel are the staff. Everyone (almost) do their best to make you feel welcome. Special mention to Anna in the Pool bar and Socrates in the upper pool bar. Also George and Kostas in the evening bar. All of them greeted us every day with the smile. The only complaint i have to point out is that when we arrived at the hotel the reception was quite busy. A lovely man greeted us and was checking our passports. During that time his co-worker ( a woman with red hair) interrupted him and she was trying to argue with him about something. You could see clearly that she was insulting him and all this was happened in front of us. We didn't understand the reason but the man (i cant remember his name) tried to remain calm and was very professional. He was smiling but you could clearly see that he was frustrated and sad. He kept smiling with calm look on his face and talked to us about hotel facilities. This was admirable and despite all negativity from his coworker he made us feel very welcome. This was the only negative experience we had and thus we are giving the hotel 4/5 rating.
21.09.2024
All inclusive* (*from 10:30 to 22:30)

The hotel overall is good, could be great but there is just too much unnecessary annoyance especially bad micromanaging and it's more suited for families or older people.

Good:
-food is fantastic: fresh, seasoned, not boring, no overcooked veg and overall a decent selection of local and international food. One of the best buffet I had. A la card is even slightly better. Poolbar is limited but fresh.
-quite a selection of drinks and cocktails
-room is fine. slightly too big for a 2p apartment and old fashioned but clean with a quite AC. There a rollers on side by side bed (for easier cleaning maybe?) which is quite annoying. Outlets are somewhat limited.
- 4 pools (main, kids, relaxed, slides) with plenty beach chairs (saltwater like most pools on creta, slide pools is fresh water)
-bars with coffee, branded softdrinks, ice cream and even fresh cocktails (fresh lime/lemon/mint)
-you need to take a transit to the beach but it's not far and will transfer you every 15 mins or faster. Apparently the beach chairs are free for hotel guests but we didn't known and just stayed for an hour because it was quite windy that day

Bad:
-micromanaging everywhere: you have to wait to get in the dining area, you have to wait to get seated by another guy, you have to wait to order drinks by a third waiter... You get used to it but why?
-you can't get water anywhere by yourself exept for the lobby. You have to order it at brakefast, lunch and dinner (juice you can get by yourself). For lunch and diner waterbottles are possible but you can't get a bottle at breakfast, just tiny glasses. You have to ask the person at the pool bar afterwards, but the pool bar is closed till 10:30. The bar after dinner..... Why... Just why.
And it doesn't stop there: after 22:30 you have to pay for all drinks, even for water even if you booked all inclusive but there are no prices anywere.
-free WiFi is useless, paid WiFi in 2024...

Weird:
-there is a bar area at every pool exept for the relaxe pool
-the bigger pool bar is next to the kids pool
-not sure if the "snack bar"(pay) is even staffed, never saw anyone no staff nor guests there. No real reason if you can get most of the stuff cheaper or for free at the other ones.
-the Italian restaurant is fine but just a small upgrade compared to the good buffet. And the wine selection is more limited.
-you get a damn lid with every cup of water (or softdrink).. You have to ask to get one without and even then some of the stuff refuses. (cocktails, beer and wine are fine without for some reason). Sustainability have not arrived at the hotel
12.09.2024
Our second trip to Grand Hotel and we were not disappointed. The hotel is super clean, the staff are friendly and helpful and the facilities are fantastic. The fun pool has been updated with a massive water feature now included and the views from there are absolutely breathtaking. Socratis in that bar is an absolute gentleman and works so hard. The adult pool was stricter this year, no children allowed, which was lovely if you wanted some quiet time sunbathing and the main pool still had the games and classes, but they are not pushy. The food is freshly cooked, hot and varied. I have seen some reviews on here saying it is samey, but of course it is, we were there for two weeks, so it is wise to plan a break out of the hotel. Romantic Corner in Stalis is a great restaurant, stunning and great food. In the main restaurant, I would recommend eating outside, feels much more restaurant like. Table service is still available, and our experience is we never waited for more than five minutes and were always offered more wine and water to take back to our room. George also deserves a special mention, what a gent. He greeted us like family, we were surprised he would even remember us, but he is an absolute credit to the hotel. Most of the staff are. Four a 4* family hotel, it hits all the spots. We will be back one day, thanks for a great couple of weeks !
04.09.2024
We’ve just returned from a two week holiday here. We had a great time. The hotel is a very good 4 star hotel. The rooms are basic, we booked two rooms, one for my husband and I and another for our 2 teens. We booked 2 superior sea views, and I’d emailed the hotel to request that the rooms are next to each other. The rooms were opposite each other in block 900. Which meant only one had a sea view and the other a mountain/road view. The sea/pool view room was dated but huge, the other was very small but more modern. I think the decor varies from room to room. We did ask reception if we could possibly move to have 2 sea view rooms as we’d paid for , but the only rooms available were right at the top of the hill and were both very small, our kids preferred their huge room! It was disappointing but did not ruin our holiday. The hotel is spotlessly clean and the grounds are maintained very well. Rooms were cleaned and towels changed daily. The staff are all lovely , as mentioned in other reviews, George and the restaurant staff are happy and friendly. Luca does a fantastic job of entertaining and we loved his aqua aerobics! The food is plentiful and changes daily, lots of delicious things to choose from. The a la cart restaurants are very good, make sure you go hungry as you get a lot of food! My only criticism is the meat was sometimes very fatty in the buffet restaurant. Another negative is the gym, which I know is not on everyone’s top things to do on holiday! But it had no air conditioning, no free weights and not enough machines to use. The water slides are great fun, all the pools are clean and safe, lifeguards around all the time, plus there was always plenty of sunbeds even after 10am, no getting up at stupid a clock to reserve! We walked into Stalis a few times in the evening which takes around 20 mins with lots of bars a restaurants available. We also used the free shuttle to the beach from the hotel on some days too. The beach is busy but great for a change. We also walked into Hersonissos, which again is about 20/30 min walk. We taxied back for €20 but we preferred Stalis. Just be aware the road outside the hotel is a busy main road, but there is an underground crossing you can use. We would definitely recommend this great family hotel, not sure if we’d go back as we like to try new places, but never say never!!
04.09.2024
We were very well welcomed on arrival by Alexandros and his team who are pleasant and very helpful. Victor (transfer’s driver) accompanied us to our room with a smile and a friendly manner. Our room number 1028 met our expectations. The bedding is good. The towels in the room were changed every day by the chambermaids, thank you for that. The restaurant service run by the friendly George satisfied us both in terms of the food served and the courtesy of all the team. The all inclusive proposes varied buffet with a good food and plenty of fruit. We recommend that you dine à la carte in the Greek restaurant which is excellent with attentive staff. Safety around the pools and especially around the 5 awesome waterslides are perfectly managed by the two professional life guards in charge who are doing a great job and give us a lot of fun at the same time. Finally we enjoyed the evening shows, including circus, magic and Abba presented by the animation team. We would be delighted to return to this hotel for another holiday.
30.08.2024
After reading some negative reviews, we were a little nervous about this holiday. However we had absolutely nothing to worry about, hotel was beautiful. The cleanest hotel we have ever stayed in. We stayed in room 1005, which was situated just behind the adult only pool. The kids loved the water park, fun pool and activities around the main pool. All the staff were fantastic - special shout out to Luca, who made everyday so entertaining for the children and adults. Along with guys in the water park also made it so fun for the kids. The food was good, we didn’t try the 2 restaurants however main buffet style restaurant had lots of choice. The only down fall for us was the location of the hotel, not much in the area unless wanting to get bus or taxi. It’s pretty much in the middle of no where. If you wanting a pool holiday then this is definitely the holiday for you.
23.08.2024
Very friendly and spotlessly clean activities for all the family, kids area,water slides and a quiet pool to relax The food in the restaurant was spot on a very good selection to choose from. The hotel wellness Spa was amazing highly recommend Rafaelen (spa therapist)
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Frequently asked questions about Grand Hotel Holiday Resort

How much does it cost to stay at Grand Hotel Holiday Resort?

The cost of living in Grand Hotel Holiday Resort depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is there anything special for children in Grand Hotel Holiday Resort?

Grand Hotel Holiday Resort offers Water park, Children's playground and Kids' club specially for kids

What are the check-in and check-out times at Grand Hotel Holiday Resort?

Check-in at Grand Hotel Holiday Resort is possible from 14:00, check-out is until 11:00.

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