5 star hotels in Hersonissos

Returned at the beginning of July. Fabulous Hotel and facilities, so much entertainment for the adults and children. The hotel is spotlessly clean too. Food so much variety to choose something. Would have loved the option to go to the Asian Restaurant more than once as that is really lovely. The only gripe for UK, British customers is that there are only a couple of English Channels on the TV and...

We booked the Luxury Villa through Lyttos Beach. The Villa is about a 5 min walk from the Lyttos Beach lobby. The Villa gave us access to both Lyttos Beach and Lyttos Mare next door. The meals at the main buffet were very chaotic and the food wasn't the best. The kids loved the water park so we went there almost every day. The tennis complex was also nice and our daughter took a tennis lesson which...

We got all inclusive deal and it was perfect for the kids but not for adults as food quality is poor. Not that many options. Free drinks but all from the cheap brands. Room hygiene less than average and the suite we had was below average in general. I recommend it only if you have big group and no other options. Employees very nice and helpful similar to all people in Greek

Just come back from a week's holiday here and had a great time with all of our party enjoying Very nice hotel and is great for bring children, with an amazing water park based inside the hotel resort. Swimming pool water not heated and can be refreshing! Beach is 5 mins walk if that and the hotel provides sun loungers. Great choice of food for breakfast, lunch and dinner and recommend the new Taste...

It was a great stay, bars were amazing, food, beach upfront, and service all were perfect 😁 It's also very kid-friendly

Lyttos Beach is a great hotel. Our family stayed in early April 2024. The quality of food and drinks for the all inclusive was great, there were very few added extras. There are 5 restaurants, the main restaurant and taverna serving mixed buffet with daily specials, an oriental restaurant serving sushi and Chinese that needs to be pre-booked, a fast food style bar in the waterpark and a snack bar by...

Huge room(1110) huge balcony. Food excellent, very clean. Great amenities. Quiet and not much pool entertainment through the day. . This is a review compared to other greek all inclusive large hotels.

Rooms are newly refurbished to a Greek standard. Generally fresh and clean. Staff are excellent and couldnt help us enough with our toddler. Food in the single restraunt we managed to book was very poor. Food in the main restraunt was better. Unfortunately the kids pool was in very poor condition compared to the adults only. This is very frustrating and makes families feel second tier. Overall enjoyed...

Beautiful hotel in a perfect location. We have just spent a week here with the family. Our rooms were spotless, great size and with swim ups. The food was delicious and so much to choose from. The staff were friendly and brilliant. Highly recommend and can’t wait to return.

Me and my wife came for our honeymoon. We had a beach facing private pool room which was freezing. But when the sun has been out it has been quite refreshing. The room itself is a lovely size was a very nice finish to everything and very clean. The staff have been very accomodating towards everything, the drinks menu is very big and all taste good. The staff at the bars are really friendly and always...

We had a lovely stay at this hotel. We booked a family suite and it was a great space - big bedroom with nice comfy bed and a very sizeable lounge, lovely bathroom with walk in shower and a bath tub. There was even a footstool in the bathroom that our toddler could use to help her get on and off the toilet. And we had a large outdoor terrace enclosed by a low wall, which made it a really safe space...

Best holiday we've ever had! The room was beautiful, clean, the bed comfortable and the view from the balcony was wonderful. The staff were all very friendly and welcoming, especially George at the guru bar. The entertainment was top notch and the singers were incredible, a few of them deserved record deals. The food was the best I've had at a hotel. We ate at the tex mex, greek and Italian al a carte...

Great hotel, well situated with chalet style accommodation, private pools and a main pool with waterslide. Plenty of bars, restaurants, game facilities, gym, tennis courts and squash courts. Straight on the beach with another beach close by. Plenty of fish if you like to snorkel. Staff attentive, friendly and professional. Knowledgeable and helpful. Food is buffet style at breakfast and dinner, good...

Every aspect of our holiday was spectacular. My granddaughter and I had a wonderful time. The food exceeded my expectation breakfast, lunch and dinner were more than 5 stars. The staff in the restaurants were so helpful, I have to mention one particular woman Aphrodite, what a kind and professional staff member, my granddaughter adored her. The reception team also so helpful and always had time for...

Faultless from start to finish. Amazing staff who couldn't have been more helpful, choice of four restaurants with a varied selection of food, all to the highest standard. The room was spotless and cleaned beautifully every day with linen changes whenever required. From the porters to the manager everyone was without exception friendly and accommodating. I had made previous arrangements with them to...

Very crowded place, feels that the hotel takes more guests than actually it can handle. The overall cleanliness has to be improved, and also a negative point is that the pool has saltwater, which for little kids make the whole process unpleasant. From positive points, the location is great and by far the best thing is entertainment team, really good level :)

Rooms are maybe not 5 stars, comparing to other European countries but there was everything you need and you don't go there to sit in hotel all the day 🙂 food was not changing often but was good, everyone was really friendly there, pools where great, super lovely personal in kids club, kids disco every evening, really great entertainment team with great shows after kids disco. Will try to come back...

Loved it. So picturesque. Good food beautifully kept gardens. Fantastic staff. Only minor complaint is not enough information about what was on in the complex. Otherwise it was great

The room was large and clean with all the necessary equipment

Nice mix of hotel rooms and apartments. Good quality buffet style meals. Apartments are quite spacious and comfortable.

Discretely laid into the hillside. I can imagine it being cooler with a breeze during hot weather than on the coast. Apartments are spacious and clean. Pool area nicely appointed.

Relaxing, good food, good location, free shuttles to the beach, covid tests in the hotel, staff is very friendly and polite. The WiFi connection seemed unstable though, even when reception was good. Some of the entertainment was nice but some other things were not up to the standards that we were lead to believe. Additionally, the water pressure in the shower was low throughout the stay but on the...

Everything was perfect. Special mention for the restaurant and its chef. The view over the bay is wonderful and the swimming pool great. Also the lifeguard (the guy) and the Russian boy doing the aqua-gym were very friendly, professional and always smiling. The only room for improvement would be the closing time for the swimming pool (6 pm is really really early !!!) please keep it open up to 8 pm...

Very nice resort, friendly staff. Fully equipped kitchen. We had a great time here.

As a couple on our baby-moon we enjoyed 4 nights at this beautiful hotel. Great service, diverse food, a lot of space around. The dinner restaurants were top quality- we enjoyed every minute!!! Ask for a tour around the resort, it is so big we wouldn’t be able to see everything if not the guys giving the cart service. The only thing the hotel should take care of, is seating people at the pool/beach...

During our week-long stay at Creta Maris, we had a positive experience and are looking forward to returning. It's evident that the staff at Creta Maris are dedicated to maintaining high standards throughout the resort. The rooms were clean, the staff was helpful and friendly, and the food and beverages were delicious and easily accessible. I particularly want to commend the quality of the food and...

Had to change rooms as the bath was impossible to get into. Beds rock hard so ask for a topper. Rooms a bit scruffy but OK In a pretty setting with plants and flowers Room service was good. Restaurant service OK. Reception very helpful Location was pleasant but too far to walk into town unless you're quite fit so it became boring after a day or two.

We stayed in a spacious two bedroom/two bathroom bungalow that was cleaned and restocked everyday. The property is HUGE and has something for everyone. It never felt crowded because there were multiple pools, restaurants, bars and activities. You can be as busy or as chill as you want to be. Go and enjoy! I would be happy to go back!

What an incredible hotel. We just had the best holiday at Creta Maris. From the free (and very short) transfer from the airport, to the food, cocktails and service. Our four year old loved all the swimming pools, the water park and the beach so much everything is so accessible and a short walk to anything. Absolutely perfect for small children. Really great beautifully decorated communal areas and...

Great experience in Creta Maris for several times with a sea front view (bungalow). Everything is nice and perfectly compliant. We did enjoy our vacation there in 2020 and 2023. Our son loves this place and want to come this sommer again. Let’s see! I do recommend this place for happy family moments.

High quality and professionalism everywhere! Super holidays and especially for families ! We enjoyed every moment of our stay ! Many thanks to the personal and congratulations to all ! This resort will be one of our best experiences. We will come back .

The facilities are nice but the service was poor. We stayed at the Luxury Villa which is booked through Lyttos Beach but gives access to both Lyttos Beach and Lyttos Mare. The food and facilities were better at Mare so we did our meals there but we were treated very rudely. On two occasions someone grabbed my hand to ask me what the Villa was or what the wristband meant since the Villa has its own...

Beautiful, well designed and modern resort. It is very clean with excellent maintenance and a very welcoming and friendly staff beginning with a warm and welcoming reception. All rooms are organized in a semicircle around multiple large pools, some with sea water and some with fresh water. There are ample and very comfortable pool chairs everywhere with shading umbrellas. The same is true about the...

It is one of the better large-scale all-inclusive resorts that I have been to. The rooms and the service are just what I expect from this kind of resort. There is a high variety of food on the various buffets, and given the scale, the food quality is very good. The hotel is great for families with kids.

It was all very average i guess. Me, my fiance and our daughter stayed here for a week, all inclusive and paid extra for our own pool which backed onto our room. The maids / cleaning staff didnt listen to us saying no to cleaning (on them 2 days our daughter had been really ill), she actually tried barging past me to clean. Then when they did clean the room it was a dreadful job and you could tell...

It is a nice hotel but there are some improvement points. There are small ones, for example there are no bowls in the main restaurant near the yoghurt section. Those are always gone. Then there are bigger ones. We went in May and then the water is way too cold for small children. And too deep for toddlers. There should be at least a single pool for small children which is heated and better yet a bigger...

Exceptionally neat and exceptionally comfortable. The service rendered is of the highest quality. While there is room for improvement in the meals offered (please note that I have dietary restrictions concerning pork, seafood, and milk-based meat preparations), there was always a diverse range of food options available, and I managed to find suitable choices. The hotel staff is genuinely exceptional...

We stayed again for a few days 2 people for our vacation. Excellent professionals, service and all staff welcoming. This is the second time we live in the area and again we chose the same hotel because we are completely satisfied at all levels. Very clean with comfortable rooms and beds with comfortable mattresses and pillows that ensure a good night's sleep. It's very easy to access the location and...

If I could I would give them 6 stars! So much fun, I want to go back already. The food is amazing, the staff is very professional and kind. I've got not even one bed thing to write only good things.

Our families love to spend summer vacations in Greece and Mitsis Hotels chain is our preferable choice . This time we have booked all-inclusive deal with Laguna Resort in Crete and as expected it was one more unforgettable experience!!! Everything was just so amazingly welcoming - the facilities, well-maintained room, huge swimming pools and recreation areas, tennis courts, the gym, reach food and...

This is the best hotel I have ever stay! Location is perfect, 5 min from the Hersonissos town! Hotel is very beautiful and green! A lot of activity for the family with kids! My kids are in love with the pool with really water slide and the kids club as well! Hotel has a lot of restaurant, with a huge random of food and sweets😍 our room has nice view, and jacuzzi! We are very happy with the staff, who...

Very nice staff and very clean rooms. The food in the main restaurant is nice the only minus i would say are the fish dishes. But the pastry are very good. The bars are nice but sometimes get crowded and the waitresses do not notice you for a long time. The gym is very small but it not bad. Overall we had a very good vacation.

Good afternoon! 🙂 I just returned from Greece and, while I'm still impressed, I want to write my review about our family vacation at the Mitsis Laguna hotel. And so, let's start: 1. Hotel/territory: Very nice hotel with rather big territory. Everything is well maintained, the hotel does not look tired. Power system "ultra all inclusive". Many thanks to guest relation Olga, who told...

Wonderful resort and the water park is really great! The stuff is really helpful and attentive ! The food is delicious and vary each day. Disliked · The bathing area in the room is not separated by door - this is very uncomfortable

Rooms were well kept, staff were broadly friendly. Good variety of restaurants and kids entertainment. Ideally better umbrellas by the pool, Thicker walls between rooms, less queues for the bars, separate kids/adult day time entertainment One of those places that have done the bare minimum well but not worth the price in my opinion.

OMG this is the best hotel. All staff are very friendly and so helpful, location is great with lots to do around local area. The food and drink is great in the hotel with lots of options/restaurants available. We had a swim up room which is a game changer with kids. Water park great with slides to suit all ages. We are normally ready to go home after a week, but didn’t want to leave Highly recommended

This is one of the best resorts you will ever find. It's about 20mins drive from the airport, you can easily find taxis at the airport and charges you 45 euros. The check in was smooth, the room was so well equipped, large, airy and well lit. The staffs were very polite and helpful. The food options were extensive with multiple restaurants available. Now most importantly, the water park so big for...

We went on a 6 night stay at this hotel in early April and overall it was a good experience. The water park is really good and keeps the kids entertained for hours. There are also multiple other things to do such as mini golf, evening entertainment, kids football etc. The food was decent but not quite 5 star quality in my opinion. Most days in the Poseidon restaurant the food on offer was quite similar...

Starting with the constructive bits. My family have dietary needs (2 vegetarians, 1 vegan and 1 dairy allergy). The food is labeled but often it's confusing labeling foods as vegan but containing dairy or eggs. We asked a few of the staff though they were busy and often didn't know what was vegan. The staff were often too busy to help though they were good when we spoke to them. However some of the...

The hotel is great, but the service is amazing. The water are good and the beach is great, food is good but use the menu instead of the open buffet, it had great things like pesto pasta and grilled meat. On another note, there’s one employee named Aris who took us from the airport and during our travel was so nice and helpful, which showed me what a service is all about. I will definitely come back...

Very beautiful resort, extremely clean ,the rooms with the private pool are perfect! The food is good. However surprisingly we had to pay extra cost for the water in dinner.

Beautiful hotel by the sea. The rooms with pools were super nice. The pool area was also nice with a refreshing sea breeze. The only disappointment was the Budha Bar by the pool. The quality did not match with price and expectations.

The most beautiful hotel complex I have ever seen. The unique view from the hotel lobby alone is worth a visit. Most of the staff are very courteous. As far as I have seen, all the rooms are large enough and very well equipped. The breakfast is very extensive and delicious. On the negative side, I noticed that the quality of the drinks at the bar doesn't justify the high prices and that some of the...

The Abaton Island Resort & Spa is an incredible vacation getaway! The staff, rooms, restaurants and hotel grounds were better than anticipated. I recommend a room with pool access if you want to enjoy a cool swim during the heat of the day or a night swim with amazing views.

Nestled on the northern coast of Crete, Abaton Resort and Spa is a haven of luxury and tranquility that promises an unforgettable escape. This stunning resort effortlessly combines elegance with comfort, creating an idyllic retreat for those seeking relaxation and rejuvenation. The food at Abaton is nothing short of spectacular. With a variety of dining options, each restaurant offers a unique culinary...

Princess Nana is one of the best hotels I have ever stayed in. It’s really beautiful from all perspectives. From the scent laden, luxury feel welcome in Reception to the privacy of the rooms with private pool and sunrise views. Everyone who works here is friendly and helpful especially Michael at Reception. It is a very special place and we look forward to returning.

Nana Princess, what can I say? I went to Crete with no expectations, as it was the first time my family and I were visiting. On the way to Nana Princess, we saw some very shocking sights and hotels, which made us apprehensive. However, when we arrived at the resort, we were overwhelmed with joy and excitement as it was picture-perfect. The staff, attention to detail, and environment were outstanding...

Just spent 10 days at this resort and my word it’s going to be hard to find better. ⭐️⭐️⭐️⭐️⭐️ Nothing is too much for the Staff here and any request is dealt with speed and willingness. The Hotel is only 5-6 years old so all amenities are spotless and state of the art. Chrysea and Angeliki amongst the many staff were all top class and made us feel very welcome and special. We will be back !!!

We spent our second summer holiday at the Nana Princess Resort and once again returned home completely satisfied. We particularly liked the fact that the resort is never overcrowded with guests, which ensures a relaxed atmosphere and gives the staff the opportunity to always respond to guests in a friendly and helpful manner. There is simply nothing to complain about the whole complex or the rooms...

We spent a wonderful week at this resort as a family in 05/22. The whole complex is amazing and the location has a great view. The service was perfect from the time we arrived till the day we left. Not everything went 100% as planned, but the staff was always very focused on finding solutions. Room with heated pool was very nice. But also the beach front is amazing. Breakfast was a 5 star experience...

We had a great time! The hotel is marvellous, the staff extremely kind, caring and helpful, the atmosphere unique. We had a suite with a private pool, which enabled a relaxing stay. We surely come again!

We stayed 4 nights and had a great experience. The staff is very friendly and eager to help. The pools are great. The food was good and At this point there is a place for improvement.

Highly recommended. Amazing staff and amazing interior. Love the vibes and the atmosphere. Definitely I’ll come back next year.

Great hotel!! Iness was really helpful with everything and was always very welcoming when we went down to reception with any questions or needed information! Overall good place for adults and really nice rooms would recommend 👌

Manos and John easily put this resort at 5*. Two great guys who made our break excellent, cannot rate these two people enough. Manos' cocktails and coffee are amazing and he's a friendly and great asset to the hotel. John was always lively and helpful. Very funny and engaging. If not for these two, the hotel would not be nearly as enjoyable. Thank you!

Great hotel, new, maintained. Huge variety of food, good quality though not the most delicious. Team is really nice and facilities are great.

Beauty in every single detail..starting the lobby to our suite.. Stuff were very nice..location was great ..near a lot of restaurants on the beach.. So peaceful where you can enjoy and relax...Definitely recommended!!!

My wife and I are seasoned Greek travellers and our two weeks in Koutouloufari was our third stay on the island of Crete. Villa Diktynna uses the classic Greek formula of multi level accommodation surrounding it's pool and snack bar. Situated on the outskirts of Koutouloufari village, Diktynna makes the most of it's elevated position offering stunning views of the Cretan coastline from many of it...

Paid for a sea view room.It was facing the sea but the large hotel in front wasn't what we expected.The main issue was the poor attitude of the barman,very unwelcoming,no wonder the bar was always empty(no i'm not one of those who likes to suck up to the barman) but do like to go to the bar after a night out.The cleaner was a lovely women and always had time for a chat.The resort was lacking atmosphere...

First time staying at villa Dyktynna and myself and my husband were not disappointed. Anna and Vangellis were really wonderful checking us in really efficiently and escorting us to our room. Room was really lovely modern, clean everything you need for a holiday was there. The location was excellent near to all amenities wehad a fantastic holiday and will definitely book again and highly reccomend

Great location ! Best place. Very clean.

Cannot wait to return Fabulous quiet spotless apartment's

Fantastic place to stay, spotlessly clean, staff very helpful and in a great location near the centre of the village

Exceptional place. Hotel staff were amazing, food at the Elia for lunch and dinner was fab. Lots to do and service is great. Easy to walk around (very accessible). Wouldn't normally go back to a hotel, but would certainly go back to this one. Made us feel so welcome and lovely hotel.

Stella island resort is spacious, clean, has friendly efficient service and good food in all the restaurants. Good gym and spa treatments. The staff are wonderful. Great local wines as well.

Nice place for a summer holiday. They have some rooms with small private pools. There are larger common swimming pools with bars. They have 3 restaurants with different cuisines, apart from the regular buffet. The overall ambiance of the resort is wonderful and relaxing. There's live music at night near the pools. There's access to the beach as well.

Everything was beyond perfect! We relaxed, enjoyed the wonderful pool, food and drinks were incredible, very kind staff and the room was really clean and comfortable! Highly recommend this hotel and make sure you book a swim up suite, just amazing! Thank you all for our amazing days there! See you next year!

Both hotels (palace and island) are PHENOMENAL! Excellent service; they take great care of each guest. I know I am not an easy person but they managed to make me feel amazing. Thank you for the delightful memories!

Excellent service! Clean and very hospitable. One area of interest for the resort as far improvement - dinner reservations for visitors first day need to be reserved upon completion of registration with the assistance of resort staff. Resort app indicated no available times for entire week for any four restaurants.

This hotel is amazing especially for big families! The room is comfortable and clean, the staff is quick and helpful, the pool and spa are great. Although the gym is a bit lame you can enjoy the healthy choices in the cafeteria and go on walks next to the beach where you can enjoy a lot or great shopping places and things to do :) overall no flaws, thank you for the amazing service I have a great time

Great hotel in an ideal but quiet location within Hersonissos centre. Some of the rooms in the older building of the hotel are slightly dated so would recommend upgrading. Attentive & helpful staff who are a credit to the hotel, always willing to help customers & provide very good service during mealtimes & at the bar. Buffet evening food is okay, but lack of variety in the evenings & not always hot...

We went as a couple from 3.6.-10.6.24 and stayed in a Superior room with pool view. From the arriving to departure day it was amazing. Very friendly and hardworking staff all around and they go beyond to help you with anything. The room was spacious and cleaned every day if you wanted to. Breakfast, lunch and dinner were buffet and changed a little at breakfast to something different at dinner everyday...

A very nice hotel in a great location. Close enough to bars and restaurants but quiet too on the edge of the resort. Staff are great, speak very good English, the service is good and restaurant has very good food for the half board options. Probably the best hotel of a package deal I have had. We had a superior room that overlooked the pool, it was spacious, clean and very comfortable. Plenty...

Great value for money. The room, though looks a little "lived-in", was always kept very clean, had an amazing view of the sea and all the necessary amenities (except the useless TV, as it was not smart, so we didn't want to watch CNN or local channels). Very friendly staff everywhere, great variety of dishes at the restaurant, with a special flair on different cuisines every evening. Almost every evening...

I have spent my stay here from 5 to 15 october 2023. This is easily the best hotel I have stayed at. The place is very clean, the neighbourhood is calm and safe. The staff is very polite and professional, but also genuinely happy to have a talk and a laugh with the guests. The food was very good for a hotel and there was a nice variety. Prices are very reasonable also. The pool is clean and nice also...

in general, the hotel is good. and it can be recommended. I will write some points that will be interesting to other guests: the room is clean and ordinary. cleaned every day. drinks and bar are free. refill every 2 days. it's cool that they care about the guests so much. the furniture, the bathroom are a little "damaged ", but I assume that this is from the huge number of guests. it will take some...

Very nice hotel and very value for money. Food was fabulous, especially in the Mediterranean Restaurant. We booked a suite and when we saw the room, we were speechless. Last but not least, the staff was extremely friendly and helpful.

The resort is well maintained, beautiful area, room was very comfortable with Aircon, fridge etc. The main restaurant is quite large with a wide selection of foods available. I must say the best part of the holiday was our server Maria at the restaurant. She was absolutely amazing greeting us for every meal, rapidly getting anything we needed and nothing was a problem to her. If only all employees...

From the moment you arrive it feels like a special place. The approach to the reception is tree lined giving the resort a grander feel. While you check in you are given a refreshing drink. You and your luggage are taken to your room by golf cart. We were upgraded from a garden room to a room with a shared pool, which was appreciated more and more over the holiday. The staff were warm, friendly and...

We had an absolutely fantastic stay at Mitsis Royal Mare! The hotel staff were incredibly friendly and attentive, always going above and beyond to ensure guests had a wonderful experience. The facilities were top-notch, from the luxurious pool area to the beautiful beach access. The food options were diverse and delicious, catering to every taste. I particularly enjoyed the spa services and fitness...

Great place for holiday. Everything On the top level. Food, rooms. Especially great thanks Maria from top restaurant for always welcoming us with great smile and perfect service. Would like to be back to this hotel in the future as it is really deserving it. Best hotel in Greece I've been so far.

Perfect location-open sea from one side and quiet bay from the other side.Big territory full of trees,palms,flowers-very beautiful!A lot of well situated bars,private pools,small shops and one big spa.Near to Hersonissos.Not far from Heraklion Meal always tastes and fresh,always includes fish,meat,chicken or turkey,fresh vegetables and fruits,and desserts and local sweets.Good bottled wine,other alcohol...

The hotel definitely doesn't look like a 5-star hotel. The room – nice at first glance. The bathroom could use a complete renovation. The rooms could use a thorough cleaning (there was a significant mess under the bed and in the corners), the air conditioning worked, but sometimes it had a mind of its own. The terrace door couldn't be properly locked. However, the room looked nice. The restaurant ...

- The staff were amazing 🥰 all of them friendly and very helpful. - Food was deliciiiiiooooous and variety of options😍 Chef did great job. Everything was so good starting from main dishes finishing with desserts. - Animation and hotel amenities were great. It was a really great value for money.

The Hotel is not looking like a 5 stars hotel. The gardening is poor, bricks covering the walls are broken , it is an all included but lot of drinks are charged , very poor entertainment for children’s , no air condition in the public places like in the resultant. No water bottles given in the rooms and access to water is only in the restaurants . It is the 1st hotel world wide which is charging 3...

Booked my stay as I thought it was a 5 star hotel but it wasn’t (advertised as a 5 star). Room smelled a bit like sewage and the entire place is a little run down. The neighboring hotels looked much better. Nonetheless we made the best of it and enjoyed our time with the all inclusive amenity.

My family and I enjoyed immensely our holidays in Bella Beach Hotel! We had a spacious family room with view to the sea with comfortable beds and balcony from where we could gaze at the wonderful sunset. Mrs. Elena, the cleaning lady, did a great job cleaning our room every day. Meals were just great, this was probably the best food experience we ever had at a hotel restaurant so far! I also visited...

I recently visited this Hotel, it was fine. The rooms could've been cleaned better and other amenities such as shampoo wasn't provided and water wasn't provided daily, which I consider standard. Our pool needed cleaning. A few things didn't work such as the safe, toilet seat broken, key card not working & one of the rear doors not locking ( this was fixed when brought up.) I cannot fault the staff...

NEMA is a hotel I would recommend to anyone who is travelling to Crete. The location is picturesque and safe, also being along the sea front with the most beautiful sunset views. The service was absolutely amazing and the staff made our stay so lovely. Sumi, in particular, delivered a high standard of service and made our stay very memorable. The standard of the rooms was above and beyond and you can...

First and Foremost the service here.. EXCELLENT! Service with a smile, the staff love to have a laugh and a joke and genuinely prefer to have a chat - food especially the breakfast and lunch excellent. The room is spotless, bed is huge and very comfy, the air conditioning is bliss especially when it’s a touch under 40° here like it’s been this week. And finally the hotel design and pool are beautiful...

Spectacular, Spectacular, Spectacular A stunningly beautiful modern hotel situated in a wonderful location. The only thing that matches the quality of the venue is the staff. Some of the most attentive, polite and cheerful hospitality workers I have ever met and I have travelled all over the world 🌍 I would highly recommend - ⭐️⭐️⭐️⭐️⭐️ Nik Wiggins

everything was incredible. starting from the wonderful room we had until the last person from the hotel staff. everyone was extremely friendly. excellent food and delicious cocktails. we will definitely come back.

We had an amazing experience here. The room was huge with 2 porches. The staff are wonderful and super helpful. The pool is incredible and the food is amazing both breakfast and dinner. The hotel is located in a quiet town 20 minutes from the Heraklion airport. The whole experience was super relaxing and positive. The hotel is very clean we will definitely be back.

I stayed here for a week with my partner, it was the first holiday without the kids in many years so we wanted something nice. The hotel was lovely, it was peaceful (what you would expect from adults only), there was a nice feeling of smoothness to our stay. But for me and my partner the stand out part of our holiday was by far the staff! Very helpful and friendly, paid a lot of detail to everything...