Esperides Resort Crete, The Authentic Experience

Stayed here for 7 nights. I think the hotels a 4 star rating rather than 5. Pros- Adult only pool Quiet layout of hotel on different levels Traditional villages only stone throw away. Recommend the extra hike to Old Herissonis, beautiful and full of lots of traditional taverns. Restaurant staff really friendly! Cons We booked a room with private pool inland view. Pictures on website can be quite deceiving. Yes we did have an individual pool but it was really overlooked. We were in a room of 3 in a row. We did feel it lacked the privacy we were hoping for. Totally overlooked by other rooms. No privacy whatsoever felt as it we were in the same pool. Though yes we knew it was an inland view we were surrounded by 2 overhead walkway bridges to the restaurant and bar so guests constantly walking overhead and peering down. High walls blocking the sun so quite dark at times.Bar could be quite noisey too of an evening. We literally could see the staff pouring drinks from our room(not so private)! We heard a lot of guests complaining that there rooms were not as advertised and to be honest most got fobbed off by reception who are paid to act like a doctor’s receptionist and have an answer for everything.. we overheard them mocking guests that had complained. Would I go back to this hotel, no, I feel unless you stay in the elite or deluxe rooms you will probably be disappointed with your room. It’s overpriced to be honest for what you get and sometimes the waft from the hotel drains is overwhelming.. I think the hotels attitude is we will put guests in the worst rooms and see if they complain rather than trying to succeed expectations which a 5star resort they should be aspiring too..