The Westin Palace, Milan

I will really recommend this hotel and for sure will choose it for the next stay.

The reception stuff was so so kind, hospitable and friendly. They were very attentive to make my stay unforgettable. Overall all the stuff was very friendly, always greeting with a smile (unfortunately it happens less and less in other hotels..).

The breakfast was very delicious and full of choices.

The location was perfect - not far away from the city center and 15 min walk from the train station, which is very convenient.

This hotel is definetely worth staying in. 5/5

A very successful experience.

The location of the hotel is really convenient - between train station and city center. 10-15 of walk and your on the train station/city center.

The room was spacious, clean and there was a mini bar with few complimentary drinks.

The breakfast was very tasty. The choice was really reach: fresh juices, lots of different cakes, cookies, brownies, cakes with cream etc. The salty choice was also very big - different sandwiches, croissant with ham and cheese, different cheeses, vegetables etc. One of the richest breakfast we’ve eaten. Spłaciła thanks to Hakima and other waitresses who were very very kind, smiling and took an amazing care of us during breakfasts.

The reception stuff is also very professional, kind and welcoming. Lorenzo and Judith made our check in and check out very smooth and pleasant. Special thanks to all the team for leaving surprise amenity as we chose the hotel for important occasion.

Overall, everyone from the hotel stuff was always smiling, greeting and asked if we need help. Congratulation to the team for excellent work.

I really recommend this hotel if you value unique customer service and good hotels.

Title: A Consistently Exceptional Experience

I often stay at the Westin Palace Milan for business trips, and it never disappoints. From the moment you walk through the doors, you are greeted with warm smiles and exceptional service. The rooms are spacious, elegantly decorated, and impeccably clean. The bed is incredibly comfortable, ensuring a restful night's sleep after a long day of meetings.

The amenities are top-notch, with a well-equipped fitness center and a luxurious spa that provides the perfect relaxation after a busy day. The rooftop terrace offers stunning views of Milan, making it a great spot to unwind with a drink.

The hotel's location is ideal, with easy access to major business districts and some of Milan's best restaurants and attractions. The concierge team is always helpful in providing recommendations and arranging reservations.

Breakfast at the Westin Palace is a delightful experience with a wide variety of delicious options to suit all tastes. The attention to detail and the high level of service provided by the staff truly set this hotel apart.

Overall, the Westin Palace Milan consistently delivers an exceptional experience, making it my preferred choice whenever I'm in Milan for business. Highly recommended!

Enjoyed yet another stay at this super hotel. Love the renovated rooms and decor (forgot to take pics).

On this stay, we had some issues with the bathroom and the great reception staff offered without hesitation to find us another room and then arranged to move our bags while we were out for the day. They very kindly sent fruit and chocolates to the room for the inconvenience. Thank you Nicolo, Andrei and your other colleague (whose name I missed) for your attentiveness. We’ll be back !

This hotel is my regular for Milan. It’s in a handy location with easy access to most places by foot or metro. Staff are great - have upped their game over the years. There’s usually one lift that’s not working but two others to compensate! Breakfast buffet is super but a bit pricey.

Loved the hotel! The rooms were well appointed and the bed was super comfortable. We all enjoyed the daily breakfast buffet as well!

All the employees were very friendly and helpful.

This is what a hotel should be! Fantastic service from door men to the front desk. So helpful, friendly and welcoming.

The property is beautiful!! Very elegant and luxe.

We were upgraded to a beautiful room on the top floor overlooking the city. For a historic hotel, the room and bathroom were huge!

Every possible modern amenity was present.

No issues with water pressure/temperature, room temperature, elevators, WiFi or TV. Every other hotel we stayed in, in Italy, should take note.

Way to go, Westin Palace Milan!! We will absolutely be back!

The service here is incredible! The staff such as Carol were incredibly in touch with what we needed. They offered us water upon check in and decked the room with Happy Birthday wishes. We stayed in the King Junior suite and it was quite small but super luxurious. The location isn’t super close to the Duomo but very close to the train station that takes you there in 5 minutes. They also offered umbrellas for the rain.

Located 3 mins from the Republic Station, this hotel is a prestige hotel!

Once you come in, the soothing scent of the lobby puts right into a relaxing mood.

The room is very nice. They have extra scented body lotion, shampoo and shower gel. They also have complimentary water and drinks.

You have to try their breakfast because it's one the best breakfast I've experience in my life.

Their pastries and eggs are top notch! Let them satisfy you with fresh Salmon fillet! Also, they also serve fresh pork and chicken fillet plus sausage and bacon.

Highly recommended!