Hanza Hotel in Riga

Decent enough hotel located not too faraway from the old town area of Riga. Breakfast included with the room and taken in a good sized room downstairs, alongside the hotels own 'pub'. Lifts upto the different floors and card entry into the rooms. Checkout around midday. Staff on reception were kind and helpful. The room was clean and tidy,tea and coffee facilities supplied. Bathroom was adequate and showers was hot and bathroom sundries supplied along with towels. Heating in the rooms from big radiators and big windows with pull down blinds.

Quiet and convenient location, being close to the bus station. The price was also quite affordable, which was a definite plus. We also found the breakfast selection to be good.

However, our check-in experience was far from smooth. We had to wait quite a while for our room, first we were given a room with a single bed despite having booked and confirmed a room with two separate beds in advance. We were initially told they could reconfigure the bed in the assigned room, but this turned out not to be possible, and we were eventually moved to a new room.

Unfortunately, our second room presented its own set of issues. The door was difficult to open, almost as if it had suffered water damage and swelled. Inside, the walls were noticeably dirty and dusty, maybe it was mold, which we certainly didn't want to touch. Furthermore, the shower gel and shampoo dispenser was completely empty. When we requested it to be refilled, we were told it would be done later when staff returned, but to our disappointment, it remained empty even when we returned to our room in the evening.

While the quiet location, affordable price, and good breakfast were appealing, the room mix-up, waiting time and the condition and lack of amenities in our final room greatly detracted from our overall experience. It's tolerable for one night, but for a longer stay, I'd definitely choose somewhere else.

Great location to get to the central markets.

When we went it was fully booked, this led to breakfast being super limited with lots of items needing faster replacement.

The room had the faint smell of a urinal.