Cinar Family Suite Hotel - All Inclusive

Where do I start we come here for a family holiday the food is disgusting the rooms are very basic with mould on the ceiling the staff are incredibly rude and there is an old man in a wheelchair that sits and watches the children go down the slide and watches them play in the pool which is disgusting I recommend not to bring your children here there no entertainment and the all inclusive bar closes at 10pm the slides are open twice a day for 1 hour I highly recommend not coming here

Where to start. To be fair, before booking we did read the reviews, and I therefore wasnt expecting alot. However, the reviews on here are a true reflection of this hotel. It is shockingly bad. We arrived to be greeted by a very smelly scruffy man asking us to upgrade to all inclusive, and it will cost us £400 we declined as we went with the intention of eating out, he wasnt happy, then he asked if we want to upgrade the room for £160 yet we hadnt even been in the room yet so we declined again and he wasnt happy so first impression was not good. We went to our room and it was extremely dirty, with mould on the walls and ceiling, the aircon over flow in the room was a pipe drilled through the wall to the bathroom with the pipe going into a drain in the floor but hey we was grateful for the aircon. We didnt have toilet rolls, so when I approached the man for loo roll, he asked me what do i expect for £150 euros a night and didnt do a thing so on the way back i notice a ground floor cleaning cupboard and took them myself. We did stay self catering but yet the majority of people on the all inclusive were eating out too, there were 2 families alleging food poisioning. The pool bar was absolute rubbish, and the staff had no idea what they were doing, we asked for 3 sex on the beach cocktails and got vodka and pineapple in a coffee cup. The staff were unhelpful, rude and just do not care, but i did get the impression that if the owners dont care, why should we. We were there 5 nights and left today 13th Sept, each time we went to our room we had to walk past a broken toliet seat and soiled matress, there is rubbish piles in corners of tne pool areas with broken chairs sunbeds etc. The whole hotel is a discrace and somewhere that needs alot of tidying up. We were going to do the review whilst there, but felt we would be thrown out if we did. Awful hotel, awful staff, awful service and they just dont deserve to be in business. Dont go...

Booked a holiday here last minute and to be honest nothing but disappointment. When we first arrived there was no bed for my child even though we booked a double room with a child. The food is very very limited, if you had fussy children you would be in trouble. No entertainment, place is completely flat. Staff are rude when you ask for anything above extra. The bar closes at 10, therefore after you can’t get nothing more, meal times are very short. The whole place needs a revamp, I would not recommend anyone to stay here

Hotel food was terrible only allowed 1 drink regardless soft or alcoholic.
Some of the staff were really helpful Some didn't want to know.
When talking to local people they said this is the worst hotel in the area.
Only good the thing about this hotel is the Crown restaurant across the road food is amazing and staff are amazing as well.

The hotel in general was disgusting, the food was horrible and they would re use it for other meals,the room was super dirty and the towels,beedsheets and the pillows were literally yellow and smelt, in general the hotel was far away from any beaches but the hotel beach was the furthest the service and the people working there are not helpful at all mostly the cleaners, I would put the sing in my room that I wanted it to be cleaned and I would come at 4 and see the cleaner just started to clean my room and she barely even cleaned it, the bed was barely made and she didn't even change the towels neither the bedsheets. Overall worst hotel I have ever been in turkey don't recommend at all

If you like chicken in small portions than come here. Nothing else to eat during a 4 Day stay at this place. They said all inklusive though....