Reverb by Hard Rock Downtown Hotel

This hotel was one of the best I have stayed at. The staff was amazing. Like amazing! No issues with the staff at all. They were friendly, gave advice on things to do, just great service. I was a little hesitant before going on holiday because I saw a lot of bad reviews about (cage free eggs). I feel like we can't pass up the staff who do a great job at the hotel because of personal views on another aspect. My only real issue was the parking. I was not impressed with the parking at all. Also I think this is a great hotel for a girls trip or with your significant other. Not so much a hotel for kids. The view I had from my room was absolutely stunning. I would recommend and plan on staying again.

Great new feel. Very modern in style. We had some issues with our booking but they were quickly sorted out. It did take a while to check in but that was the only negative I can think of. One of the team members, Unique, was VERY helpful and friendly throughout the whole process. Interesting to see how the downstairs is basically a club/bar and the lounge upstairs is a very sophisticated lounge bar. Overall VERY pleased!!

Great hotel, everything was modern and clean. Staff were friendly. Check in was quick, smelled really good in the lobby. Appreciated the steamer in the room. The only negative thing is the room didn’t have a mini fridge or a microwave which helps with kids. Great location if you have an event at the Mercedes Stadium

My family and I went to the Reverb Hard rock Hotel because we had a concert in Atlanta, when we arrived there we were taken care by Fab at the front desk, Fab was fantastic, very kind with us, she showed us the best way to visit different places in the city, and she gave us the most beautiful room with a great view, for that reason we stayed in the hotel more days than we had planned. And if that wasn’t enough we received a very nice card from Fab and the hotel with a quite and lovely farewell. I recommend this hotel 100%, thanks to Fab, Allan and the Manager for all your wonderful hospitality!

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Cool innovative hotel with super friendly, helpful staff.

Kids loved the Roadie Room

We loved the view.

Great value when there is no event going on in the arenas across the street (except for parking which is expensive at an extra charge)

Self-service concept

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It's clean, but not maintained in detail as I would expect from a 4* hotel.
E.g. torn carpet and cabinets, missing power cables that the maintenance person claims have been missing for a long time (why not replace it then?)

The food was okay, but my experience with the employees made up for it. It feels that the food was not diverse for the black population that was present. However, Lady English at the roof top bar was amazing. Moreover, J. Wesley at the lobby bar was professional, eloquent, world traveled and knowledgeable about drinks. It was a pleasure to speak with him. These two intelligent employees made my family experience worth while. They set the bar for hospitality.

I anxiously anticipate visiting Reverb again to meet these two. They made my experience GREAT!!!