Novotel Düsseldorf City West
Rooms and prices
Description
With Novotel Duesseldorf City West you are right in the Seestern business center. With modern meeting rooms and free WiFi, this 4-star hotel is perfect for biz travelers. After a productive day, relax in the spacious spa with sauna and gym machine. The Altstadt with theatres and museums, is just 3.1 miles away, and Konigsallee is reachable by metro. End the evening with snacks and a cocktail in the bar.
Hotel opened in 2001, renovated in 2004.
Policies and conditions
- Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Types of pets allowed: dogs Fee: Contact the property for details
- Service Animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: DinersClub, Visa, MasterCard, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Pharmacy
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Interconnecting rooms available
- Fridge
- Family room
- Indoor Fireplace
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Bathtub
- Wardrobe/Closet
- Alarm clock
- Laptop safe
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Vending machine
- Kitchen
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- Spanish
- German
- English
- French
- Multi-language staff
- Tour assistance
- Nightclub
- Hiking
- Parking
- Business center
- Event facilities
- Fax machine
- Conference Hall
- Golf course
- Fitness facilities
- Gym
- Doctor
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Pets allowed (under 5 kg) (surcharge)
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The nearest beach is located on the distance of 2450 m. It takes 37 minutes To the beach!
Street view
Video: Review Novotel Duesseldorf City West Seestern (Dusseldorf, Germany)
Map
Reviews
Hotel accepting dogs and local restaurants accepting dogs but being kind to them too.
What I don't understand is why to charge for the dog while our dogs doesn't lose hair and he's hypo-allergenic.
Upon entering the hotel through the two large automatic doors, you’re greeted by a lovely lobby. The reception is to the left, elevators to the rooms are on the right, and the hotel’s restaurant-bar, Novo, is diagonally to the right. I’ve reviewed Novo separately. Beyond Novo, there’s a restaurant used for breakfast and group meals. These areas are adequate. The furniture is generally quite old, but the space is airy due to the high windows.
Speaking of breakfast, if you get a discount, the buffet is €23 per person, but it’s so sparse and limited that calling it a buffet is misleading. It’s shocking to find such a poor breakfast at a four-star hotel. Given that it’s an international hotel, the breakfast should cater to all guests, including Muslims and Jews, who might find it challenging.
As for the hotel rooms, the beds were clean with no stains when we checked under the sheets. The pillows, however, felt like they only had pillowcases. The room furniture was very old. The bathroom seemed ancient, and it was difficult to sit properly on the toilet because the space between the wall and the toilet was so narrow that only a child could fit comfortably.
The staff, in general, were good and friendly. The Asian staff, in particular, were excellent and very professional, always smiling, which is crucial in this industry. The other staff seemed to be doing it begrudgingly. I also stayed at the Novotel in Munich and reviewed it. It was significantly better in every aspect compared to this one.
Would I stay at the Düsseldorf Novotel West again? Not unless I had no other choice.
Room is old but ok for sleep.
Some(A lot) of the staff were very rude and unfriendly.
Room service always messes up customers' things and doesn't clean up.
Firstly, the bedding provided felt outdated and was uncomfortably small, suggesting a need to upgrade to super single-sized beds for enhanced comfort. Miserable pillow was provided one on each single bed. Overall the room feels like a 3 star rated hotel!
Additionally, the scarcity of plug points proved inconvenient, and their placement far from the bed was not user-friendly.
The shower area in the toilet was another concern; it was not only cramped but also retained an old-fashioned design that did not meet modern standards.
These aspects of the room highlighted a significant need for a major refurbishment throughout the hotel to ensure that the amenities meet the expectations of contemporary travelers.
In conclusion, while the hotel boasts a promising location, the physical comforts and conveniences do not align with the Novotel brand’s reputation. Comprehensive modernization would be beneficial in elevating the guest experience to the esteemed Novotel standard.
Frequently asked questions about Novotel Düsseldorf City West
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 37 minutes to reach to the nearest beach.
Which sights are located near ?
The nearest sights are: Museum Kunstpalast (2.8 km) and Church of St Lambertus (2.9 km)
Which room categories are available in the ?
You can book Other, Standard room, Standard room with city view, Standard room with view, Standard Single room, Standard Single room with city view, Standard Double room, Standard Triple room, Standard Quadruple room, Standard Double room with city view, Standard Double room with view, Standard Double Family room, Comfort room, Comfort Double room, Superior room, Superior room with city view, Superior Single room, Superior Single room with city view, Superior Double room, Superior Double room with city view, Superior Double room with river view, Superior Double room with view, Deluxe room, Deluxe Double room, Executive room, Executive Double room, Classic room, Classic Double room, Grand room, Grand Double room, Prestige room, Prestige Double room, Junior Suite, Junior Suite with city view, Junior Suite with river view, Double Junior Suite, Suite, 2 Bedrooms Suite with river view, 2 Bedrooms Family Suite, Double Suite, 1 Bedroom Double Suite, Cottage, Superior Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 12:00.
Are pets allowed at Novotel Duesseldorf City West (Seestern)?
Yes, pets are typically allowed at Novotel Duesseldorf City West (Seestern), but it's always best to call ahead to confirm.
How to get from the closest airport to Novotel Duesseldorf City West (Seestern)?
The closest airport is Dusseldorf Airport, and it is about 12 mins from hotel by car (8.7 km).
What is the cancellation policy for Novotel Duesseldorf City West (Seestern)?
The cancellation policy for Novotel Duesseldorf City West (Seestern) varies depending on the type of room and booking conditions.
