Novotel Dusseldorf City West

During my recent stay at Novotel Düsseldorf City West, I encountered several areas that could greatly benefit from improvement.

Firstly, the bedding provided felt outdated and was uncomfortably small, suggesting a need to upgrade to super single-sized beds for enhanced comfort. Miserable pillow was provided one on each single bed. Overall the room feels like a 3 star rated hotel!

Additionally, the scarcity of plug points proved inconvenient, and their placement far from the bed was not user-friendly.

The shower area in the toilet was another concern; it was not only cramped but also retained an old-fashioned design that did not meet modern standards.

These aspects of the room highlighted a significant need for a major refurbishment throughout the hotel to ensure that the amenities meet the expectations of contemporary travelers.

In conclusion, while the hotel boasts a promising location, the physical comforts and conveniences do not align with the Novotel brand’s reputation. Comprehensive modernization would be beneficial in elevating the guest experience to the esteemed Novotel standard.

Recently stayed here, It was an okay experience but I was kind of disappointed with a couple of things, first;

-the ventilation in the bathroom doesn't work and the carpets in the rooms and in the lobby need a major renewal if you ask me.

-the breakfast was sort of okay, but should be fantastic for a work oriented hotel, it's basically the one of the things that people prefer a hotel for, shouldn't be that hard. Some things were good, but for example scrambled and boiled eggs were overcooked, and the sunny side up version had a heavy smell due to the cooking oil that's been used. I prefer good old butter, shouldn't be that hard really, or a neutral oil that doesn't smell also fine. Also there was no proper coffee machine, I don't like pre-prepared light coffee in the morning that comes into my table that sort of tastes in the tea category. I have seen the proper coffee machines in other sections, just bring in a machine into the breakfast area, I don't mind not being served coffee on my table, prefer doing it in my own way.