‹›
494 $
Excelsior Hotel Ernst am Dom
🌍 Germany, Koln, Domplatz / Trankgasse 1-5
● Center: 90 m
☎ Phone: +49 221 2701Show
🧭 Coordinates 444 EUR
Book now!
Rooms and prices
2 guests
Check availability
Classic Double room
Wireless internet, air conditioning and private bathroom
Beds:
494 $
ZenHotels
Agoda
Booking
Deluxe Single room
Private bathroom
Beds:
620 $
ZenHotels
Agoda
Booking
Single Junior Suite
Private bathroom
Beds:
757 $
ZenHotels
Agoda
Booking
Double Junior Suite
Wireless internet, air conditioning and private bathroom
Beds:
757 $
ZenHotels
Agoda
Booking
Single Suite
Private bathroom
Beds:
985 $
ZenHotels
Agoda
Booking
Double Suite
Wireless internet, air conditioning and private bathroom
Beds:
985 $
ZenHotels
Agoda
Booking
Other
Private bathroom
ZenHotels
Agoda
Booking
Economy room
Private bathroom
ZenHotels
Agoda
Booking
Economy Single room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Economy Double room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Standard room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Standard room with view
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Standard Single room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Standard Double room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
3 x
Standard Triple room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
4 x
Standard Quadruple room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Standard Family room
Family room with bathroom
Beds:
ZenHotels
Agoda
Booking
Standard Double room with city view
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Superior room
Wireless internet, air conditioning and private bathroom
ZenHotels
Agoda
Booking
Superior Single room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
3 x
Superior Triple room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Superior Family room
Family room with bathroom
Beds:
ZenHotels
Agoda
Booking
Superior Double room
Wireless internet, air conditioning and shower
Beds:
ZenHotels
Agoda
Booking
Superior Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
ZenHotels
Agoda
Booking
Deluxe room
Wireless internet, air conditioning and private bathroom
ZenHotels
Agoda
Booking
Deluxe Double room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
3 x
Deluxe Triple room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Deluxe Family room
Family room with bathroom
Beds:
ZenHotels
Agoda
Booking
Deluxe Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
ZenHotels
Agoda
Booking
Deluxe Single room with balcony
Private bathroom
ZenHotels
Agoda
Booking
Executive room
Private bathroom
ZenHotels
Agoda
Booking
Executive Single room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Executive Double room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Executive Single room with balcony
Private bathroom
ZenHotels
Agoda
Booking
Classic room
Private bathroom
ZenHotels
Agoda
Booking
Classic Single room
Wireless internet and private bathroom
Beds:
ZenHotels
Agoda
Booking
3 x
Classic Triple room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Grand room
Private bathroom
ZenHotels
Agoda
Booking
Grand Single room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Grand Double room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Luxury room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Luxury Double room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Junior Suite
Wireless internet, air conditioning and private bathroom
Beds:
ZenHotels
Agoda
Booking
3 x
Triple Junior Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Standard Junior Suite
Private bathroom
ZenHotels
Agoda
Booking
Standard Double Junior Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Suite
Wireless internet, air conditioning and private bathroom
Beds:
ZenHotels
Agoda
Booking
Suite with view
Private bathroom
Beds:
ZenHotels
Agoda
Booking
1 Bedroom Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
3 x
Triple Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Double Suite with view
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Standard Suite
Private bathroom
ZenHotels
Agoda
Booking
Standard Double Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Business Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Superior Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Deluxe Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Deluxe Single Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Deluxe Double Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
3 x
Executive Triple Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Presidential Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Presidential Single Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Presidential Double Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Classic Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Classic Single Suite
Private bathroom
ZenHotels
Agoda
Booking
Luxury Suite
Private bathroom
ZenHotels
Agoda
Booking
Luxury Suite with city view
ZenHotels
Agoda
Booking
Apartment
Private bathroom
ZenHotels
Agoda
Booking
1 Bedroom Apartment
Private bathroom
ZenHotels
Agoda
Booking
2 Bedrooms Apartment
Private bathroom
ZenHotels
Agoda
Booking
Deluxe Apartment
Private bathroom
ZenHotels
Agoda
Booking
1 Bedroom Deluxe Apartment
ZenHotels
Agoda
Booking
2 Bedrooms Deluxe Apartment
ZenHotels
Agoda
Booking
Cottage
Private bathroom
ZenHotels
Agoda
Booking
Executive Single Suite
Private bathroom
Beds:
1 441 $
ZenHotels
Agoda
Booking
Executive Double Suite
Wireless internet, air conditioning and private bathroom
Beds:
1 441 $
ZenHotels
Agoda
Booking
Executive Suite
Wireless internet, air conditioning and private bathroom
Beds:
1 485 $
ZenHotels
Agoda
Booking
Description
Hotel opened in 1863, renovated in 2014. In this hotel 136 rooms, 6 floors.
Policies and conditions
- Pets are allowed on request. Charges may be applicable.
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
People 12 years old and over stay for € 80 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Public parking is possible at a location nearby (reservation is not possible) and costs EUR 29 per day.
- WiFi is available in the hotel rooms and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, EC-Card, UnionPay credit card, No prepayment
- Check in time: 15:00. Check out time: 13:00.
official partner of
ZenHotels.com
Services and facilities
General
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Terrace
Rooms
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Bathtub
- Bathrobe
- Slippers
- Toiletries
Accessibility
- Accessibility features
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Breakfast/lunch to go
- Bottled water
Internet
- Free Wi-Fi
Transfer
- Shuttle
- Car rental
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Billiards
- Hiking
Parking
- Parking
- Parking nearby
- Garage
Business
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
- Family/Kid Friendly
Pets
- Pets allowed
Health and Safety Measures
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
Street view
Google panorama
Video: Excelsior Hotel Ernst am Dom, Cologne, Germany
Map
Reviews
20.08.2024
Stayed here for over a week in a Junior Suite. All our expectations were exceeded. The hotel felt comfortable and staff were lovely. The room was spacious and clean. The food in the bar and restaurant were very good although quite expensive. The location is as good as it gets in Cologne - right next to the train station and in front of the cathedral.
A negative was that the in-house Michelin restaurant was closed during the stay and some members of staff didn’t know about it. There was also a lot of private chatting among the staff in the bar and one member was occasionally swearing under his breath - obviously not in itself a problem but the layout of the bar made it impossible to ignore and made service feel a little less professional.
Overall, a very positive experience and if you ignore the high prices for food, the price for value was excellent. We will definitely return.
A negative was that the in-house Michelin restaurant was closed during the stay and some members of staff didn’t know about it. There was also a lot of private chatting among the staff in the bar and one member was occasionally swearing under his breath - obviously not in itself a problem but the layout of the bar made it impossible to ignore and made service feel a little less professional.
Overall, a very positive experience and if you ignore the high prices for food, the price for value was excellent. We will definitely return.
06.08.2024
I stayed at Excelsior Hotel Ernst in June 2024. The hotel location is excellent, the rooms are comfortable, and the amenities are good. However, during my stay, there was a celebrity present at the hotel, though I am unsure who it was.
One evening, while I was in the lobby, a staff member, who I believe was either the night manager or the security manager, approached me aggressively and demanded that I leave the area. Despite informing him that I was a guest of the hotel, he continued to insist in a loud and rude manner that I leave. His behavior was incredibly unprofessional and disrespectful.
I travel frequently around the world and have never encountered such a rude, arrogant, and disrespectful individual. His conduct was not only offensive but also detrimental to the hotel's reputation. It was clear that he was trying to assert his authority in front of his team, but his actions were completely unacceptable.
While I enjoyed the hotel itself, I will not be returning due to this negative experience with the staff member. His behavior left a lasting negative impression, and I believe it reflects poorly on the hotel's service standards.
One evening, while I was in the lobby, a staff member, who I believe was either the night manager or the security manager, approached me aggressively and demanded that I leave the area. Despite informing him that I was a guest of the hotel, he continued to insist in a loud and rude manner that I leave. His behavior was incredibly unprofessional and disrespectful.
I travel frequently around the world and have never encountered such a rude, arrogant, and disrespectful individual. His conduct was not only offensive but also detrimental to the hotel's reputation. It was clear that he was trying to assert his authority in front of his team, but his actions were completely unacceptable.
While I enjoyed the hotel itself, I will not be returning due to this negative experience with the staff member. His behavior left a lasting negative impression, and I believe it reflects poorly on the hotel's service standards.
19.07.2024
Just stayed here two nights. Had a great time. The staff is top notch. Everyone is super friendly.
Location is great. You can walk to everything not to mention it's 100m to the Dom.
Room was excellent, clean. Nice amenities. The walk in shower with the rain shower head was great. Water gets super hot and greater water pressure.
Also treat yourself to the chocolates!
Location is great. You can walk to everything not to mention it's 100m to the Dom.
Room was excellent, clean. Nice amenities. The walk in shower with the rain shower head was great. Water gets super hot and greater water pressure.
Also treat yourself to the chocolates!
18.07.2024
I had high expectations for Excelsior Hotel Ernst, but it did not live up to the expectations I had from the previous reviews.
Room: We were in Room 230, which was pretty nice. The minibar had good options for us. We were thankful for the water! However, there were black stains on the carpet next to the bed. The view from the room was nothing special, but we did not buy the best room so that is not a ding.
Service: This is where the hotel lacked. First, I do want to say the reception desk was great and quick with their paperwork. The bar staff was also pretty good, though we did not have much interaction other than order drinks. I tried to go to the gym in the morning, but it was not open. It was during the open hours on the door, so I did not know why. Breakfast was the worst part. We went down to the dining room where no one was at the reception to seat us. We stood there for a few minutes until we just seated ourselves. The server we had seemed like he was the only one working. We were not told to get food and when I asked for coffee, the server said they did not have any. We got some yogurt from the buffet but had to wait nearly 20 minutes to order. We had to waive the server down to get his attention. This is just not what I expected from a hotel of this stature.
Location: Obviously great - no complaints.
Room: We were in Room 230, which was pretty nice. The minibar had good options for us. We were thankful for the water! However, there were black stains on the carpet next to the bed. The view from the room was nothing special, but we did not buy the best room so that is not a ding.
Service: This is where the hotel lacked. First, I do want to say the reception desk was great and quick with their paperwork. The bar staff was also pretty good, though we did not have much interaction other than order drinks. I tried to go to the gym in the morning, but it was not open. It was during the open hours on the door, so I did not know why. Breakfast was the worst part. We went down to the dining room where no one was at the reception to seat us. We stood there for a few minutes until we just seated ourselves. The server we had seemed like he was the only one working. We were not told to get food and when I asked for coffee, the server said they did not have any. We got some yogurt from the buffet but had to wait nearly 20 minutes to order. We had to waive the server down to get his attention. This is just not what I expected from a hotel of this stature.
Location: Obviously great - no complaints.
22.05.2024
This is a beautiful property, with a mix of classical design and modern touches throughout. Location is excellent. Each member of the staff is very attentive. We originally reserved a suite for a week at a neighboring hotel. A friend was visiting the Excelsior and invited us for a drink at the bar. Henrik the bartender was our first real introduction to the property. He was very passionate about the hotel and the beautiful bar area. We enjoyed the public areas and ultimately decided to move from our modern waterfront hotel to this one. We stayed for a week and enjoyed every aspect of the hotel.
Storage in the room is a little sparse, especially for longer stays. The electric outlets did not work well with the international adapters we were using. The furniture is beautiful but had a couple jagged edges. Besides those minor niggles, this made for a wonderful home base while visiting Cologne.
Storage in the room is a little sparse, especially for longer stays. The electric outlets did not work well with the international adapters we were using. The furniture is beautiful but had a couple jagged edges. Besides those minor niggles, this made for a wonderful home base while visiting Cologne.
16.05.2024
Easy no steps walk from station. Few steps up to cathedral which is amazing. Staff exceptional. The lobby and bars are delightful old world style.
Other items seem rather dated. Eg check-out only in person ie no express check out. Room key is an enormous heavy key fob and physical key.
TV in Room didn't appear to show menus for hotel restaurants. To avoid long conversation in dining room I like to find my vegan gluten free options ahead. In fact despite notice given when booking there were none. The waiter was marvellous and created a bespoke meal. Breakfast had vegan options but no vegan butter, so toast with jam.
Room seemed small with bed against the wall. Loo seat had no self-close. Shower in the bath with no handle to support those with mobility issues seemed a safety hazard. Loved that there was a bidet. An update whilst retaining old charm would be fab.
Staff are brilliant.. keep them!!
Other items seem rather dated. Eg check-out only in person ie no express check out. Room key is an enormous heavy key fob and physical key.
TV in Room didn't appear to show menus for hotel restaurants. To avoid long conversation in dining room I like to find my vegan gluten free options ahead. In fact despite notice given when booking there were none. The waiter was marvellous and created a bespoke meal. Breakfast had vegan options but no vegan butter, so toast with jam.
Room seemed small with bed against the wall. Loo seat had no self-close. Shower in the bath with no handle to support those with mobility issues seemed a safety hazard. Loved that there was a bidet. An update whilst retaining old charm would be fab.
Staff are brilliant.. keep them!!
30.12.2023
Right across the magnificent dome. The hotel is very well maintained. The service is high class. A small wellness corner right under the roof with a small fitness part. Breakfast is very well. Assortment and service is good like you may expect from a hotel in this category
04.12.2023
One of the nicest hotels I’ve stayed in.
2 nights work visit during December ‘23.
Wonderfully helpful staff, food was incredible.
A classy and historic hotel right in the center of cologne.
I’m already looking forward to coming back!
2 nights work visit during December ‘23.
Wonderfully helpful staff, food was incredible.
A classy and historic hotel right in the center of cologne.
I’m already looking forward to coming back!
01.12.2023
The location is definitely the best of this hotel. I stayed 4 nights and the room size is adequate compared with other single rooms in a German big city.
The downside is that the shower-toilet needs to be renovated. The shower titles is desperately asking for retirement and there is not air exhaust. Because of these, it does not feel inviting to come back. I guess the new part of the hotel is better but of course comes with a higher price.
A nice feature is the small and well maintained fitness studio. Limited training equipment but enough to kick the day with a good workout. I would suggest to have an earlier opening time as 6:30 am is kind of late for business trip.
The front desk service is very helpful, specially an Asian white man (probably Japanese) who is always in the right side of the reception desk. Every hotel should have hundreds of him. Congratulations to the hotel for having him.
I am not a breakfast person and not willing to spend 44€ breakfast just to get my morning coffees. I was told that one cannot drink coffee in the breakfast restaurant but in the garden or main sitting area. However, service is very slow on those areas and sometimes there is not. Honestly, the Starbucks in the main train station back to the hotel saved me with my morning coffees and evening tea. The young and friendly service at Starbucks was great considering such as busy environment.
The downside is that the shower-toilet needs to be renovated. The shower titles is desperately asking for retirement and there is not air exhaust. Because of these, it does not feel inviting to come back. I guess the new part of the hotel is better but of course comes with a higher price.
A nice feature is the small and well maintained fitness studio. Limited training equipment but enough to kick the day with a good workout. I would suggest to have an earlier opening time as 6:30 am is kind of late for business trip.
The front desk service is very helpful, specially an Asian white man (probably Japanese) who is always in the right side of the reception desk. Every hotel should have hundreds of him. Congratulations to the hotel for having him.
I am not a breakfast person and not willing to spend 44€ breakfast just to get my morning coffees. I was told that one cannot drink coffee in the breakfast restaurant but in the garden or main sitting area. However, service is very slow on those areas and sometimes there is not. Honestly, the Starbucks in the main train station back to the hotel saved me with my morning coffees and evening tea. The young and friendly service at Starbucks was great considering such as busy environment.
03.12.2022
Very friendly and helpful staff, nice atmosphere
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!
Frequently asked questions about Excelsior Hotel Ernst am Dom
How much does it cost to stay at Excelsior Hotel Ernst am Dom?
The cost of living in Excelsior Hotel Ernst am Dom depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Excelsior Hotel Ernst am Dom?
The nearest sights are: Cologne Cathedral (70 m) and Great St. Martin Church (500 m)
Which room categories are available in the Excelsior Hotel Ernst am Dom?
You can book Other, Economy room, Economy Single room, Economy Double room, Standard room, Standard room with view, Standard Single room, Standard Double room, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Double room with city view, Superior room, Superior Single room, Superior Triple room, Superior Family room, Superior Double room, Superior Double room with balcony, Deluxe room, Deluxe Single room, Deluxe Double room, Deluxe Triple room, Deluxe Family room, Deluxe Double room with balcony, Deluxe Single room with balcony, Executive room, Executive Single room, Executive Double room, Executive Single room with balcony, Classic room, Classic Single room, Classic Triple room, Classic Double room, Grand room, Grand Single room, Grand Double room, Luxury room, Luxury Double room, Junior Suite, Single Junior Suite, Triple Junior Suite, Double Junior Suite, Standard Junior Suite, Standard Double Junior Suite, Suite, Suite with view, 1 Bedroom Suite, Single Suite, Triple Suite, Double Suite, Double Suite with view, Standard Suite, Standard Double Suite, Business Suite, Superior Suite, Deluxe Suite, Deluxe Single Suite, Deluxe Double Suite, Executive Suite, Executive Single Suite, Executive Triple Suite, Executive Double Suite, Presidential Suite, Presidential Single Suite, Presidential Double Suite, Classic Suite, Classic Single Suite, Luxury Suite, Luxury Suite with city view, Apartment, 1 Bedroom Apartment, 2 Bedrooms Apartment, Deluxe Apartment, 1 Bedroom Deluxe Apartment, 2 Bedrooms Deluxe Apartment, Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Excelsior Hotel Ernst am Dom?
Check-in at Excelsior Hotel Ernst am Dom is possible from 15:00, check-out is until 13:00.
Hotels you might also like
Wrong hotel description? Tell us.