The Aeolos Beach Hotel

This is not a 4 star hotel by any measure, it is 2 or 3 star at best. Stay was for 12 nights in a room in the main hotel.

Pros:
- The sunset view
- The main pool was large and a good temperature
- The ladies with glasses on reception and Anna in the restaurant & bar were nice friendly, helpful people
- Our room was cleaned every day. We were provided with clean towels and a large bottle of water every day.

Cons:
I need to point out quite a few problems with the food & drink here:

- The food was really bad. They say they have something for everybody but they really don't. The themed food, Italian, Greek, Mexican etc were not good representations of food from these countries. The food was not hot, was not prepared well (undercooked meat in the Moussaka on Greek night for example) and was not enjoyable at all.

A crazy thing here is we could not get any coffee after dinner with dessert. Staff rudely brushed us off saying that coffee is only for breakfast. What a strange thing to say. Are we not in Europe anymore? I have never experienced this before anywhere in my life.

The breakfast is aimed at their German guests only it seems to us. Boiled frankfurter are not a breakfast item anywhere else in the world (come to Ireland we will show you what a breakfast sausage should taste like). The eggs were undercooked and disgusting. The croissants and sweet breads were disgusting. The fruit did not taste fresh to us. And the morning coffee was really, really disgusting. We had breakfast twice in the hotel and then did not have another single breakfast for the rest of our stay. For dinner we tried twice in main hotel restaurant and once in the restaurant beside the beach. We did not enjoy the food at all.

- The alcoholic drinks are all diluted. There were no glasses available either at the bar in the hotel or at the pool bar for our entire stay. One of the bar ladies (NOT Anna) was very rude and sarcastic with guests and made us all feel very uncomfortable, telling us it is not her problem there is no gin, no whiskey and no glasses. Ourselves and other guest stood there looking at her in disbelief while she made these comments.

- The male bar staff were the most unprofessional bar staff I've ever experienced, anywhere in my life. When you order the same drink but it is a different size and different taste each time that is very strange and not acceptable. How do you make the same cocktail different each time? Wow, that's really bad. They were more concerned with smoking and talking with each other to the side of the bar. Nice guys to be friends with I am sure, just not good at their jobs.

- The really REALLY loud music from the pool bar started at 10am every morning. Even with the balcony door closed in our room it was very loud and we couldn't sleep.

- There was really loud maintenance works occurring early in the mornings near the end of our stay. We got no warning of this and it badly affected our sleep.

- There are serious drainage problems in the hotel. The urinals in the bathrooms beside the pool were overflowing with urine every single day. We also had serious problem with the shower drain in our room. The water would not drain and kept overflowing into the room and we had to put lots of towels down each time. We raised this issue with the hotel and they told us it was rectified but it wasn't. There was also a bad smell of sewage in the bathroom.

- The rooms in the hotel have been renovated but the shower head in our bathroom was old, broken and had mould on it.

I feel a bad writing such a poor review as there are good people working here. I would not recommend this hotel to anyone unfortunately. Maybe if the food & drink situation was better I would, but it is so far from another town that you cannot simply walk out of the hotel for other options.