Hotels in Naples

The rooms were ok but the soundproofing could be better. The breakfast is nice but the eggs weren't good. They helped me with the Sorrento/Amalfi tour and it was great cause we wanted to wander by ourselves. They offer transfer services but the drivers always wanted to charge more and they did every time. Overall, for three nights was good and the metro is at 10min by walk. (I didn't want to pay more...

An amazing staff and great hospitality

Hotel is fine inside but is situated in a fairly run down area which raises concerns about safety. However, using an uber (which use the normal taxis) removed all these concerns - no walks to train ticket office then to station. The Uber is about €13. Construction work underway during day and roof area closed. Nice breakfast.

The room is generally clean, there are mosquitoes, the air conditioner is not used, the light is dim, there is no hot food for breakfast, the shuttle bus only runs on weekday evenings and is suspended on Sundays. The location is a 20-minute walk from the central train station

Staff was incredibly helpful and kind, the neighborhood looks a bit rough but, car parking is in a lot with video surveillance, free breakfast had good variety and was staff served vs self-service.

Convenient and free parking, friendly front desk

The front desk staff was very enthusiastic. When I checked out, I didn't want to wait for the elevator and carried my suitcase downstairs. The cleaning staff came to help immediately. The hotel is very close to the Maradona Stadium. It happened to be Napoli's home game against Genoa, and the streets were full of fans 😂

Brand new hotel!!! Nice neighborhood!

Nice hotel. Like the saunna very much. Close to metra station so easy to reach city center

Nice hotel, authentic pizza downstairs

Very comfortable hotel, the spa is also very comfortable

Hotel is beautiful, could have a few sunbeds on the roof as no where to lay just sit. However the location is literally in the ghetto, it’s a run down area with nothing around you and you don’t really want to be venturing out at night in Naples or the local area

The hotel is clean and the beds large and pretty comfortable. The rooms are very basic, no coffee/kettle or bottled water provided. The hotel is very loud with traffic from nearby roads and other guests/staff. Breakfast is ok with not much variety. The hotel is about 20 minute walk to most popular tourist attractions. The hotel is dated and needs to be modernised, however the staff are polite and friendly

This hotel is a gem. Because we were visiting on my wife’s birthday we were able to upgrade to the junior suite with a terrace overlooking the bay of Naples and Mount Vesuvius. The hotel staff were very pleasant and accommodating. Our terrace did not have a table or seats to sit on but the hotel staff promptly brought us up something to sit and relax on. The next morning the young lady at the front...

This is a hotel that I wish I had checked street view first. I wanted a water facing room but I wish I hadn't. It faces the water sure but that means it also facing the very busy road out front. It's also not a great walk from the beaches. The hotel is self was fine. A bit dated but OK. Dust warning for those who may be sensitive. For the price however, the staff was lovely and it offers valet parking...

I stayed here for 4 nights while at a conference. It was a truly luxurious experience. A nice walk away from the more hectic areas yet siill close enough to a metro stop (5 min) and train station (15 min). The mini gym and solarium were an extra touch. The staff is very welcoming and helpful. In particular, I remember Oriana always available to provide assistance. Minor complaint would be the heavy...

There was no drinking water in the room, only in the minibar. We gave our clothes to the laundry - we had to remind the reception to wash them. The Internet worked fine, the room was quiet.

Naples is a dirty place, but this hotel is clean and tidy. It is located between important attractions and transportation hubs in Naples, and it is also convenient to go to the beach. The breakfast provided by the hotel is also very good. There is an observation deck on the roof, where you can easily see Mount Vesuvius, the sea and Castel dell'Ovo. Very cost-effective, recommended

The location was great, can go everywhere. The service was excellent so as the room. Recommend in naples

The hotel is incredibly grand, and we were very pleased with the staff’s courteousness; they were incredibly helpful, and made sure we had everything we needed. Our room had lovely amenities, and our breakfast was, similarly, very nice. Overall, for the price, we recommend it, since everything was very orderly, and we enjoyed our time, as guests in the Palazzo Caracciolo.

I liked there but the building was too old for my taste… so just so so

This hotel is in old historical building, the location is pretty good to visit the old Naples, near Duomo, and some other nice spots, unfortunately the hotel was not renovated, so the rooms and so on are not so nice as before. The staff is kind and the breakfast is pretty good.

Close to the city tourist bus station, the inner courtyard of the hotel is also good

An excellent hotel in a controversial but very colorful area of Naples. Excellent varied breakfast. We had an anniversary and the hotel staff gave us a bottle of sparkling wine and upgraded the room. If we are in Naples again, we will definitely stay there.

Emploees did not have attitude for service al all

The hotel belongs to the core area. There is an indoor parking lot near the hotel for a fee. The breakfast is average and everything else is very good.

Not bad, breakfast with a view

Everything is fine except for the reception except for a man named Luigi who is very kind

3 faults that I found in this hotel: the badly soundproofed rooms, the light switch of the neighboring room turns on the light of my room so it is better in the middle of the night to remove the card which activates the light, and the breakfast bad quality. Otherwise for everything else everything is perfect: attentive and welcoming staff, cleanliness nothing to say, and the top location

Clean and comfortable room with good prices! It was perfect for a night in this city!!! Noises from the street are not a problem. Good isolation. Good covid measures!

The Best Hotel Experience in Naples!😊🌟 If you are planning a trip to Naples, we highly recommend staying at this hotel. It truly exceeded our expectations and delivered a five-star experience from check-in to check-out. STAFF The staff were very attentive and kind. The reception team were exceptionally helpful, friendly and welcoming. A heartfelt thank you to Alessandro and Serena for their exceptional...

The dinner on the patio was not good.

Sadly I have to offer only 3 stars. Service and location are great however the rooms needed renovating 15 years ago. It's in a sad state. Making it worse is the cost for the old room. Value not quite there anymore. I hope it's renovated at some point. It has charm and potential.

My husband and I stayed at Eurostars Hotel Excelsior the night before our flight out of Naples. The location is unbeatable—right along the waterfront with beautiful views that made our stay feel special from the moment we arrived. It’s also conveniently close to the airport, which made our departure stress-free. The hotel itself is elegant and well-maintained, with a classic charm that captures the...

Naples is only two and a half hours from Rome by car! I stayed for one night and booked a triple room with breakfast for 4,000 yuan. In general, the price is not bad, because after all, the basic cost of food and accommodation for three people in Europe is 150 euros, which is 1,000 yuan. It is an old house over 100 years old. Maybe because the wall bricks are too thick, there is no WiFi in the room...

What a pleasant stay. Thank you Serena for being such an incredible help! You truly turned our entire experience around and I could not be more grateful. This place is in a great location, very convenient. There are so many amazing food spots around that feel like hidden gems. If you enjoy walking, you can easily get to the center and a lot of great sight seeing spots. There was some construction...

Recently stayed here for the night. Decent hotel with decent beds. Good breakfast. Pros • Really good customer service from everyone but I want to point out Sapna, whos customer service was just exceptional. She had such great energy which made our stay • Located next to a metro station and bus stops - found it very easy to get about from this hotel Cons • Check out is 10am. It didnt affect me as...

My husband and I stayed here for a couple of days while on holiday. A close walking distance from the metro station makes other areas of Naples accessible (though the area might be a bit shady). The staff were very welcoming and helpful. The room was a bit smaller than expected but it was clean and has a spacious bathroom. Plus you can leave the room key at the reception so you don’t lose it while...

We recently stayed at Hotel Vergilius Billia for three nights as a family of four, and we had a very positive experience. The hotel is excellent, especially for families, as the rooms are large and comfortably fit four beds. We appreciated the air conditioning, and the rooms were consistently neat and clean throughout our stay. The staff were incredibly welcoming and informative, always ready to assist...

Convenient location. But I only found out afterwards that it’s a dangerous neighbourhood. Friendly staff. Really helped us all the way. Some questionable policies - no free luggage storage available and no bringing outside food into the rooms

The restaurant is especially great value with 2 types of tourist menus, meat or seafood. We had meat that started with amazing gnocchi in tasty cheese/tomatoes sauce. The meat was grilled pork large piece, fries, big arugula salad. Water is included, as well as limoncello liquor and coffee, all for 18 euro this October 7, 2024.

I stay at this hotel for the second time, close to the station, friendly staff, I recommend

We requested an early check in and were pleased to get one. The young lady at the desk was very pleasant and gave us a lot of information. The room was comfortable with everything you need. We had a half balcony on the side of the building. The breakfast was great and was in a large ballroom. The one thing I will mention is that the entrance to the hotel is through a very large graffiti covered door...

This was a great place right on Toledo Ave with lots of shopping and food options. The staff were very nice, elevator worked and was "free", 24 hour desk service, help with ordering taxi, AC worked. I would recommend this place to travelers. My only suggestion is that the lighting in the bathroom was very dim so not great for getting ready in the morning.

This hotel is in an excellent position on via Toledo, very close to the M1 Toledo Street station. Hotel has excellent air conditioning, very friendly staff, and a beautiful huge breakfast room.

Great hotel with very friendly hosts. We loved the room and the hosts at the front desk. We weren’t able to stay long but we will definitely book this hotel when we come back to Naples.

Good hotel in old building, friendly staff and breakfast was included. It's on a second floor but there is an elevator available. Only downside is that cab can't reach entrance because front of hotel in on a pedestrian street, but you don't need to walk much.

Hotel rooms clean location is perfect, just at night was noisy and the windows not soundproof,

Nice room and convenient location. Restaurant service needs some improvements.

It was a pleasure to stay at Grand Hotel Oriente. From the time we checked in until check out we had nothing but a positive experience. Every member of the staff was very friendly and accommodating. Our room and the entire hotel was immaculately maintained. In addition, the restaurant and roof top bar serve excellent food and drinks all while enjoying beautiful views of Naples. Would definitely recommend...

We loved our stay at this hotel. Our suite was beautiful and included a nice balcony that looked onto a side street. These were luxury accommodations that did not disappoint. Location of the hotel is perfect for getting around Napoli. We received excellent service from the front desk staff - especially Ruben and Flavia who gave us excellent directions and great recommendations for site and restaurants...

Great location right near via Toledo. The beds were comfortable, and the breakfast was nice and good. We had dinner in the hotel restaurant and it was very good. The hotel was clean overall, but found dust on the floor. There were stains on some of the furnitures.

A wonderful place to stay. If you have a chance to meet Anna and Paola at the bar, they were very accommodating and helpful. Great people, great personalities and represented the hotel and Napoli well. The location of the hotel made it easy to walk to anywhere we wanted to go to. The rest of the staff was also very helpful and friendly.

I recently stayed at this hotel for three nights, and it was an overall delightful experience. The location is perfect—just a short walk from the city center, making it easy to explore the nearby attractions and enjoy a variety of dining options. The hotel itself has a wonderful historic charm, with beautiful architecture and decor that transports you back in time. The staff were exceptionally friendly...

The only thing this Hotel has going for it is the location...just cannot see a 4/5 star review unless we just got a bad room.. Look this place is very expensive for what I see as a 3 star stay. We paid an average of 300.00 euros a night ( 7 nights). For that price you should get 5 star service, 5 star rooms...but you do not. Far less.. For starters the A/C was terrible. It did not work. We complained...

Very nice hotel. We stayed here for our honeymoon trip and the hotel gave us a champagne. There is a parking lot downstairs which is very convenient.

Love the location. area is ideal for restaurants, cafes and shopping near the waterfront for a lovely stroll

We came across this hotel on 1 night stop over through Naples. Hotel staff upgraded our room to the Junior suit. The room and view is amazing! Staff was wonderful.

Great customer service, excellent neighborhood, enormous and nice rooms.

The stuff was amazing. Welcoming, helpful, caring. Best of the best

We had a really lovely stay — the hotel itself is absolutely beautiful, and all the facilities are excellent. The room was top-notch: clean, comfortable, and very well designed. The overall service and atmosphere were truly at the level of a high-end establishment. The only small downside for us was the food. We’re not sure if it was because we were using a voucher or not, but both at breakfast and...

We thoroughly enjoyed our week's stay at Grand Parkers. Breakfast on the terrace looking across the bay with Vesuvius dominating the skyline was such a great way to start each day! The hotel itself is a beautiful building (a wonderful blend of old world charm and modern elements), staff are really friendly and food was delicious - breakfast was enough to set you up for a full day exploring Napoli and...

What a phenomenal stay! We were celebrating our wedding anniversary so we splurged and got honeymoon suite. .. .what a great room! This is the best hotel to stay in Naples without a doubt! Everyone is so friendly and service oriented. The concierge Marco and Giovanni are amazing! Both are witty, lively and so helpful. We also dined at their restaurant George (amazing gastronomic treat) and had...

What a wonderful stay we had here. Beautiful room, amazing view of mount Vesuvius, Sorrento, Capri and the bay of Naples. The staff were so friendly and helpful. Especially Marco & Vincenzo who helped us book trips to Pompeii, Ercolano and Mt Vesuvius and we always had a good time in their company. The hotel is spotless and beautifully decorated. The breakfast is delicious and the staff are very friendly...

Lovely hotel, well located. Amazing view ofrom the roof terrace. Way over priced for what is offered. Lovely and helpful staff, but no one at the curb to help with luggage, a concierge that starts their service at 11:00, very poor food quality and offering at their standard restaurant. Executive room with sea view booked, but a large room with wasted space offered instead of the sea view. No effort...

We had an excellent stay at Parker’s. The hotel is beautiful, with incredible views, comfortable rooms furnished and kept at a high standard and a very friendly, helpful and accommodating staff. We’d highly recommend Parker’s to anyone looking for an excellent experience in Naples.

Beautiful hotel, extremely clean, great service and very friendly staff. It’s a wonderful hotel situated in a picture perfect location in Naples. I highly recommend this wonderful hotel for anyone looking for an amazing hotel in an amazing location. I have attached some photos from our rooms balcony. Maher

Everything was perfect! The view, service and kindness of staff were 10/10!! Just becareful of the texi drivers infront of hotel. They are very aggressive and and will charge you so much. These behaviors just ruins Italy’s reputation so much. But experience in hotel was fabulous

A Refined Gem in Naples Our stay at the De Bonart Napoli also referred to as the Britanique was nothing short of extraordinary. From the moment we arrived, the elegant design and thoughtful attention to detail made it clear we were in a very special place. The style of the hotel blends classic Neapolitan sophistication with modern comfort, creating an atmosphere that feels both luxurious and inviting...

This hotel is outstanding! After a very long trip in Europe, having stayed in some nice and not so nice places, this hotel was a PERFECT final resting place before our flight out of Naples. I have found that hotels in the EU that claim to be 5 star hotels, are not always so by American standards. But this one did not disappoint. The artistic touches and quality and thoughtful (and even technological...

This is an excellent hotel with a majestic view of the Bay of Naples and the waterfront. The updated rooms are spacious and comfortable and the rooftop restaurant and bar are first class with unique menu selections that please the palate. The service is outstanding with attentive waiters and bartenders. The chef even comes out to speak with the guests. My wife and I really enjoyed our stay.

Boutique hotel, small but exquisite. No air conditioning, I caught a cold in May.

Stayed 2 nights, working staff not friendly except the female receptionist.

The room was pretty good, but the first floor is being renovated. The environment is very poor. You should be reminded before booking. There is no place to rest after checking out. So if there is another choice, I may make other plans.

We got the suite with a queen and king bed on the 5th floor. The room was nice and had a big private terrace. It’s close to the train station. Breakfast was good. Beds were comfortable. Shower was nice.

Our stay at the Best Western Hotel was great. Rooms were very clean. We wanted to organize a tour, and Federica went above and beyond by arranging Enzo and Antonio as our guides. They took us on an incredible tour of the Amalfi Coast and Pompeii. Both guides were very informative and helpful, making the experience truly memorable. Federica’s service was absolutely exceptional—she made everything seamless...

It is walkable from the central station. About 8 minutes. The area is a bit run down but the hotel feels safe and we had no problems with the neighborhood. I’d stay again.

Clean, tidy & comfortable renovation is model and new. location is close to Naples train station, just 7 mins walking distance. Please be reminded to choose main road going to hotel at night, seems not safe to walk in small streets.

Similar to the 7 Days Inn chain in China, the rooms had large windows and small balconies and were quite clean. As everyone has mentioned, the showers were quite small. The location is excellent, with the subway right downstairs, making it very convenient to everything in Naples. The pizza restaurant across the street is terrible and overpriced, so avoid it. The hotel service was extremely poor. We...

I used it for business purposes, and the location is good and the breakfast is great. I plan to visit again, and business travelers also like it. It's a good place I want to use again.

The room is very small, very small, and the bathroom is also very small, with the shower above the toilet. But the front desk service is good, the location is good, very close to the pier and convenient transportation

When transiting in Naples, it is an ordinary business hotel, but safe and cheap

Facilities: The room wasn't very large, but the balcony had a nice, typical Neapolitan-style view. Cleanliness: The bathroom was average, but the room was generally okay. Environment: Located near the pier, it's very convenient for transportation. Service: The front desk agent was very friendly and even helped us book a taxi for our 5:00 AM trip to the airport.

Bar was closed, so we didn’t receive our welcome drink. Staff were efficient and friendly.

Fantastic hotel with excellent staff who are super kind and helpful, rooms are nice and clean, rooftop garden is a very nice place to have a beer and relax, breakfast was great. All in all, our stay at this hotel was wonderful and made our stay in Naples bearable (the city is not what we expected, very little tourist infrastructure and very hard to get around),

Nice, clean hotel. Located very close to main street. Very good breakfast. Good quality beds. Price very reasonable, high quality-cost ratio

Absolutely wonderful experience! The rooms were great and sound isolated from the street noise. The staff is next level! They are extremely friendly and very helpful. The breakfast was in a great spot on top of the bldg and although small had everything you would want from a hotel breakfast, very high quality items. I will definitely book a stay here next time I am in town

About 10 minutes walk from Naples Central Station It wasn't far, but it wasn't close either. It's on a street so it's quiet. I stayed for 3 nights and had breakfast. I feel like I would get bored of the breakfast if I ate it three times, but the cappuccino was delicious. It seems like the room is not cleaned or the sheets are changed. There are some places like that, but I think it's worth the price

Amazing hotel in the heart of Naples! We were able to wander the crazy/chaotic streets of Naples very easily from the hotel. Only 7 minutes from the train station. Lots of restaurants and cafes near by. The room and washroom were clean and very spacious with a nice seating area. Bed was comfortable. The staff were very helpful and friendly. Breakfast was included and very good, lots of options....

Good location, it’s about 600m from the Garibaldi station.Kind and Friendly staffs, nice recommendations for the sightseeing area. The historical buildings are around the hotel, you can enjoy visit them on foot.

Very friendly and welcoming service, rooms are tidy and cosy for our stay, close to the station

We stayed at Palazzo Firenze as a family of six adults and one infant. While there were some lovely aspects — the staff were friendly and gave us great recommendations for food and sightseeing, the rooms were clean, breakfast was fantastic, and the pool area had a great vibe — our overall experience was overshadowed by a deeply disturbing incident. While taking the elevator, which was full at the...

Overall very satisfactory. The location is a bit sketchy (not many native Italians, if you know what I mean) especially in the evening hours, so I’ve had to deduct a star for that, but they do their very best to keep the hotel secure and it’s not as bad as it initially seems upon arrival. There are more wholesome streets within walking distance. There’s a cafe two short blocks down the road and a great...

Nice little hotel. Breakfast is ok though a bit monotonous for a longer stay. The pool is nice for few hours of rest between days of sightseeing. The location is a bit dangerous. A lot of immigrants from Africa. On the street near the hotel someone stole things from my backpack while I was walking back to the hotel.

**Location:** Excellent. The hotel is conveniently located near Napoli Centrale train station, making it easy to travel in and out of the city. **Environment:** The surrounding area is lively, with many migrants, immigrants, and street vendors. In the evenings and on weekends, the streets transform into a bustling flea market—a bit chaotic and messy but generally safe. You’ll frequently see soldiers...

Well-located near the centre and the train station. Room was decently appointed with modern fittings, bathroom good but the thin sliding doors don't provide much privacy. Room door itself let a lot of sound in; perhaps could be insulated so you're not woken at 5am by staff preparing breakfast a floor above? Wifi wasn't working while we were there; staff were friendly but couldn't seem to do anything...

The front desk staff were very approachable, and helpful. If road traffic disturbs you then this is not the place for you. I loved being in the city within walking distance to fabulous restaurants and Museum of Archeology. Room was basic, spacious and clean.

The hotel was stylish and tastefully decorated.Some of the facilities needed a screw tightening here and there but these minor observations pale into insignificance with the support I received from staff when my phone was stolen. Lovely people and I’d stay there again. Good value for money.

The room is a bit small, but it is enough for one person. It is a 15-minute walk from the central train station.

The best sea food restaurant is one minute from this place

Friendly Front Desk Amazing front desk staff! She was so helpful (I forgot her name :( ) Different (but not bad) area than we stayed the last time we came to Naples. This felt more like we were away from all the tourists, which was nice.

We were a large party. Check in was organised and went smoothly. From start to finish the staff at this wonderful hotel were attentive, helpful and charming. I would like to mention Carlo, Monica and Lucretia who were so helpful all day and every day. We had a glitch hitch with the air con in one of our rooms and the issue was sorted quickly. Breakfast and dinner were very good. Breakfast had...

This was my first experience with Una hotels. It was an excellent experience!!! The people were very friendly, the room was extremely comfortable and very quiet. The rooftop restaurant and bar area was fabulous. The views were unbeatable. Thank you very much for a great experience. I will definitely use Una hotels again!!!

2.5 star, 3 at BEST. Don't expect to get much sleep here. Located right by the train station where the honking starts around 530 am and ironically that's when the hotel decides to turn off the ac to the rooms (from 05:00 - 06:00) Room is super small, not enough drawers or hanging space for 1 let alone 2 people. Bathroom is not private, it's see-through and definitely not sound proof. You can hear the...

We had a delightful stay for five nights at your outstanding hotel. Outstanding because all the staff were doing their best to provide your best experience. Reception answered and responded promptly to all questions and resolved so many issues for us, before we came and during our stay. Housekeeping was superb, as if by magic they knew when we had left for the day and came and made our room spotlessly...

Fantastic hotel with really friendly and efficient staff members. Extremely helpful answering questions about the surroundings and assisted us getting around with arranging the taxi services. Rooms were excellent, clean and had all the required amenities. Breakfast was excellent with a wide variety of options. The view and setting on the roof top restaurant was breath taking and a lovely area to relax...

Super clean hotel, the only reason I didn't give it all fives was the outside was full of homeless and shady vendors. But there were plenty of police everywhere in Naples so we walked everywhere. It is so close to train station and pickup point for many tours. Restaurant and rooftop fantastic.

the hotel was really good. The staff are really just amazing. They welcomed us really nicely and the rooftop of the hotel had nice views and the breakfast was really good. I would have liked more variety but the quality of things they had was very good. The cleaned I. The room was very good

The hotel is ok for a 1 night stay before or after your flight. The location is very close to the airport. Our room smelt very odd, but we weren’t sure what it was. The air conditioner was also leaking down the wall. Not very clean either and not sure how it is a 4 star hotel but was ok for just the one night.

A little room for an overnight stay close to the airport- there was no window, but it did have a wonderful sky roof that could open and close and it had a blind that blocked out all the light. It’s a pity that they do not offer an airport shuttle as they are so close to the hotel. The taxi wanted to charge €15 for a 1minute ride. The walk is ok, but not great - especially if you have large luggage...

It is about 15 minutes' walk from the airport, which is very convenient for catching an early flight.

The room is small and depressing, with a bit of smell. The things are quite complete, including toothbrushes, but the noise of vehicles at night is too noisy to rest well.

Two much noise from street , constantly Ambulance and street noise disturb your sleep. Water from shower did not drain. Building too old and smell.

5 min from the airport, excellent choice for travelers. Hotel is clean and comfortable

⭐ 2.5/5 This hotel is rated as a four-star, but unfortunately, the facilities do not match a modern four-star standard. Perhaps it was considered four-star in 1908, but not today. The location is far from both the metro station and the beach, making access quite difficult. The entrance is right next to a busy highway with only a narrow pedestrian path, which feels unsafe. The room did not have a kettle...

Everything was perfect starting from the welcome at the reception, very kind staff

It's near the road, noisy, and the hotel facilities are old. But it is clean, well-equipped and comfortable. The hotel is relatively old, the environment is OK. Breakfast is simple. But it's clean and very European.

This hotel is nice and the service is excellent. Close to a church, elegant environment. The waiters were very nice and the breakfast was good. Because it is a certain distance from the city center, it is especially suitable for those who drive by themselves.

Old style, nice people, good breakfast

I have to be honest, I read some reviews and I thought: 'What have we gotten ourselves into?'. After the stressful introduction to Napolitan traffic we found the hotel, which is indeed literally next to a busy road, no pavement in between, and checked in. Our room was enormous, with good air-conditioning, a big bed and enough space to relax or play games. Francesco from reception was incredibly helpful...