Crosti Hotel

My stay at this hotel was extremely disappointing. The room was excessively dim and unwelcoming, featuring scratched and soiled walls. The bed proved uncomfortable, a combination of two mismatched mattresses. The bathroom exhibited mold on the shower and back of the door, likely explaining the overpowering smell of bleach upon entering. To our shock, we also discovered a little blood stain on the blanket.
Despite having breakfast included, the experience was lackluster. Served in a cramped, poorly lit area beneath the stairs of the building, the quality of the food was subpar. Stale croissants, scrambled eggs, sausages and bacon left much to be desired. The sole positive point was the lady taking care of the breakfast.
Adding to the disappointment, no efforts were made to inquire about our stay during our time there, not even during check-out. The morning receptionist's unfriendliness, particularly during our hurried departure, further dampened our experience. This encounter left such a sour taste that my partner and I decided to cut our stay short, booking alternative accommodation.
The online images depict a room far superior to the one they provided us. As someone originally from Rome, currently residing in Australia, I felt ashamed to have introduced my partner to such a place. I sincerely hope this review deters fellow travelers from wasting their money on a similarly unfortunate experience.