Hotel Eliseo

I would not stay here again. Good location and safe ( it appeared) , but the staff were really not into 'service' . To try and get a smile of of them was tough . The Breakfast buffet view was great , and the ladies nice( this was refreshing ) but the food was very very basic and I didnt even go the last day there . The same 'oldish' apples every morning was the only fruit I could find ever day . I found the room very dusty and oddly there was some other persons clothes in the closet when we arrived ?. This struck me as odd. We stayed there for about 5 days - so I know the hotel well.The dust in the room was "over the top" . Plug in the kettle for a hot tea where they place the kettle , and it throws the breaker system ! I would NOT stay here again. So many basic Hotel infraction and I have pictures ....but I wont get into them as Google would not likely post IF the hotel protested ( which they do . However IF pressed , I WILL post them on other Hotel sites. I declare under oath , The above is a fair, and generous review of my experience at this hotel . I would NOT stay there again. Oddly , I thought Hotel would reach out to me - 6months Nothing ...other than try to protest the rating with Google. Google stood firm. I have pictures ! I would swear under oath this is true and correct !

The worst hotel I have ever been, no Dorman, no free water, very old , unfriendly treatment, no room service, no security. I am wondering how they rated it for 4 stars it should be 3 or 2 star's. I recommend strongly not to stay at this hotel ever yet it's expensive.

I would give this hotel 0 stars if possible! I checked in at 5 pm and the receptionist said the room is ready I walked into a dirty used room with towels everywhere! Then they said we’ll give u another room and it’ll be ready in 5! Waited 25 minutes in the hallway with all my luggage!! Went into that room that was just cleaned! There was hair pieces all over the shower! I walked out and had to book another hotel! It was the worst night of my otherwise memorable Italian trip!

Not sure how this hotel had 4-star rating. It may deserve 2.5 star in North America. The only comfort is the view of Rome from the breakfast room on the top floor (not the breakfast itself).

NO A/C! Gave this place about 7 hours before leaving for the Marriott. Checked in at 1:30, immediately turned up the "A/C" to full blast, can back later that evening to a hot as hell room. I'm cold at 75 degrees and even I couldn't stand it. They advertise that they have A/C but they don't. If you don't actually have A/C, don't lie about it. Other issues-couldn't plug anything into the outlets because they were loose so the plugs fell out, rented two rooms and the drain in one shower didn't drain so the water over flowed and the water from other shower spewed all over the place, the shower doors didn't actually close all the way, the TVs didn't work, the was gum residue on the floor next to one of the beds, and the room for three people had two twin beds. This place was a disaster, thank god the credit card company cancelled the charges and we got out. The Marriott actually has A/C and it feels amazing.

Very disappointed in this place because we were lied to. We specifically asked if there was AC in the rooms and they told us yes. The hotel is also advertised as having AC. We got to the room and the AC didn't work at all. They basically told us we were sol. Didn't give us any money off nor did they call a repair man. They said they could switch rooms for us but we would probably have the same problem in other rooms. This is called false advertising. I would give it 0 stars if I could. Don't appreciate being lied to.

The hotel is old and tired. The cleaning is extremely poor, especially in the bathrooms. It's so bad you don't want to touch anything! Everything smells old and moldy. Shower doesn't work properly, toilets don't flush properly, there's an air con of sorts, but you can't change the temperature and sleeping in 25 degrees is asking for a headache, the breakfast is the same every day, and there are BED BUGS! We were covered in bites during our stay, and the staff is anything but helpful! They simply deny the problem and look at you like you are a nuisance :( The wifi is so slow it's practically non-existant and if you open the window you can expect no sleep due to heavy traffic as well as the smell of smoke from other guests smoking in the their rooms even though it's supposed to be a smoke free hotel.

I recommend staying far away from this hotel! It's not even close to deserving a 4 star rating, I would say 2-2,5 at best.