The Hive Hotel

The room was spacious and spotless, and the washroom was equally clean. We noticed they have a nice rooftop restaurant, but unfortunately, we didn't have the opportunity to try it out. The staff was exceptionally friendly. The only downside was that they don't provide drinking water only tap water.

Check in was pretty basic. Not much of a welcome but we coped. The reception area is large, shining and has a number of steps with under lighting -all looks lovely but if you are elderly or have any visual impairment, negotiating these steps is not an easy task. The floor is super shiny-all credit to housekeeping- but the lighting reflects on both the gold trim on step edges& super shiny floors so placing your foot becomes a mega task to do so safely . We asked for a room with a bath & a quiet room which we were assured we would have ! Well we got the bath alright but the room, even on the 4th floor was unbelievably noisy every night !!
The rooms are spacious & super clean .
Bathroom was lovely with gorgeous toiletries but the bath was very narrow & had no non slip surface /mat so difficult for us older folk to get out safely . I have to say the towels were fab and a great size but boy did they scrimp on the toilet paper !! It was as rough as you could get - cheap & nasty !
The lights in the bedroom are a disaster! Someone already commented on this so read their remarks There’s absolutely no rhyme nor reason as to how they go and off. It’s either all or nothing!
Now the breakfast -well there was quite a good choice , spread out over four separate sections which when the dining room was full meant you were constantly apologising to the people sitting at their tables as you had to step into their space to allow folks move around with plates of food. We stayed five nights and on 3 occasions the hash browns and beans were lukewarm at best!! The cold meats were constantly being left uncovered so ham was “off” one day. On a number of occasions I had to ask for food to be topped up as trays were empty and this was before 9am , an hour before end of service
As for the Pool & Spa facilities- what a total let down! Having literally travelled around the world this is the first and only time where as a hotel guest I was expected to pay to use the facilities!! I have no problem paying for treatments but it’s normal practice in hotels that guests get free access to the spa area. Bitterly disappointed with this
The saving grace that gets this hotel a 3 star rating is its location and the housekeeping & bar staff. They were so lovely but managers spent long periods walking about but doing very little