The H'All Tailor Suite Roma
Rooms and prices
Description
In this hotel 14 rooms.
Policies and conditions
- Pets are allowed on request. Charges may be applicable.
- Public parking is possible on site (reservation is needed) and costs EUR 35 per day.
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 11 years old stay for € 80 per person per night when using an existing bed.
Children up to and including 11 years old stay for € 80 per person per night when using an available extra bed.
People 12 years old and over stay for € 120 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, JCB, Maestro, CartaSi, No prepayment
- Check in time: 14:00. Check out time: 10:30.
Services and facilities
- 24-hour reception
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Room service
- Family room
- Smoke Detector
- Slippers
- Toiletries
- Accessibility features
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Cafe
- Restaurant
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- Russian
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Parking
- Conference Hall
- Doctor
- First Aid Kit
- Babysitting and childcare
- Pets allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
Street view
Video: The H'All Tailor Suite Roma Review - Should You Stay At This Hotel?
Map
Reviews
Cleanliness: The room was filthy. There was mold and mildew in the shower and bathroom. When I spilled some water on the floor I wiped it up and the rag came back a disgusting brown. There were stains on our bedding that appeared to be urine. Supposedly they had just redone this room and it was their best. If it had been renovated, they didn't clean afterwards.
Utilities: The air conditioner kept shutting off even when you were in the room with the key in the room slot. Rome was under a record heatwave, so this was less than pleasant. Half the time I came back to the room I had to get it rekeyed, My key wouldn't open the door. The shower head barely functioned and just kind of leaked out water.
Bedding: I'm pretty sure this is what the Olympic village beds feel like, you know the ones made out of cardboard boxes. Zero padding. After just one mostly sleepless night both my wife and I woke up with a lot of back pain.
Customer service: My wife and I worked for hours trying to get a hold of a manager and working through our credit card company (we had booked through the CC travel site) to get something resolved. The hotel went out of their way to be unresponsive. Refusing to talk to the CC travel agent. Not answering the phone. Lying and saying the manager wasn't there when he was. It was so bad that the CC company wanted us out of the hotel. When I finally got a manager as we were checking out, he was argumentative and combative, refusing to acknowledge any of the issues with the hotel, and claimed that we had made no attempt to let them resolve the situation. This was a blatant lie as we had spent hours trying to fix the situation. I ended up booking at another hotel for our next two nights (Best decision I made on the trip). Since then I have been working to get reimbursed for the two nights that we did not stay and the management again has been unresponsive and avoiding our calls.
The hotel management was awful. We attempted to see if we could switch rooms for a softer bed and better AC. The manager was evasive. Once we did get ahold of him, he was very combative, getting upset with us when we were trying to fix the problem. Once it became clear they were unwilling to fix the situation, we contacted the credit card company we had booked the room through to try to get a refund for the additional nights we had booked. Once again, the hotel management was evasive and refused to speak with the credit card company. They were so difficult even the credit card company wanted us out of the hotel!
Don't stay here unless you want a painful night of sleep and a headache from trying to reason with the most unprofessional hotel management I've ever experienced. I've had better stays at budget hotels in developing nations than here.
Want to iron your clothes? Not in this 5 star hotel, no irons in the room. Want to watch tv? Not in this 5 star hotel, tvs didn't work. Want to lay in a comfortable mattress? Not in this 5 star hotel, youll get to lay in the most uncomfortable and thin mattress worthy of a motel 6.
Save your money and get a real 5 star hotel somewhere else.
The service at this hotel was consistently lackluster, marked by a concerning lack of professionalism and hospitality from the staff. Their demeanor was notably rude and unsustainable practices were prevalent, casting doubt on the hotel's commitment to guest satisfaction and environmental responsibility.
The breakfast options provided were disappointingly limited in both variety and quality. However, the most alarming discovery was the presence of mold on several food items. This egregious oversight not only compromises the health and safety of guests but also calls into question the hotel's adherence to basic hygiene standards.
I have documented these concerns with photographic evidence and strongly recommend a thorough inspection of The H’all Tailor Suite Hotel to ensure compliance with health and safety regulations. Until these issues are addressed in a comprehensive manner, I cannot in good faith endorse this establishment to discerning travelers seeking a pleasant and hygienic accommodation experience in Rome.
It is a little long away from all the typical tourist attractions and shopping but we felt safe. And it was really hot on the night and we couldn’t have the windows open because of all the noise from the road and cars. After all it is in a big town and some noise is normal, we really want to come back at this hotel!
One recommendation: please add irons and iron tables to the rooms.
One of the most heartwarming welcoming, top breakfast and nicest staff in town! Definitely coming back!
Frequently asked questions about The H'All Tailor Suite Roma
How much does it cost to stay at The H'All Tailor Suite Roma?
The cost of living in The H'All Tailor Suite Roma depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near The H'All Tailor Suite Roma?
The nearest sights are: Pantheon (1.7 km), Arch of Augustus (2.7 km) and Colosseum (3 km)
Which room categories are available in the The H'All Tailor Suite Roma?
You can book Other, Economy room, Standard room, Standard room with balcony, Standard Single room, Standard Double room, Standard Triple room, Standard Triple room with balcony, Standard Quadruple room, Standard Family room, Standard Single room with balcony, Standard Double room with balcony, Standard Double Family room, Superior room, Superior room with balcony, Superior Single room, Superior Single room with balcony, Superior Triple room, Superior Triple room with balcony, Superior Double room, Superior Double room with balcony, Deluxe room, Deluxe Single room, Deluxe Single room with balcony, Deluxe Family room, Deluxe Single Family room, Deluxe Double room, Deluxe Double room with balcony, Deluxe Double Family room, Executive room, Executive Double room, Classic room, Classic Single room, Classic Triple room, Classic Double room, Grand room, Junior Suite, Single Junior Suite, Double Junior Suite, Triple Junior Suite, Quadruple Junior Suite, Standard Junior Suite, Standard Double Junior Suite, Grand Junior Suite, Suite, Suite with balcony, 2 Bedrooms Suite, Single Suite, Single Suite with balcony, Double Suite, Triple Suite, Triple Suite with balcony, Quadruple Suite, Family Suite, 2 Bedrooms Family Suite, 3 Bedrooms Family Suite, 4 Bedrooms Family Suite, Single Family Suite, Double Family Suite, Triple Family Suite, 3 Bedrooms Triple Family Suite, Quadruple Family Suite, 2 Bedrooms Quadruple Family Suite, Double Suite with balcony, 3 Bedrooms Single Family Suite, 3 Bedrooms Double Family Suite, Standard Suite, Standard Family Suite, Standard Single Suite, Standard Double Suite, Standard Single Family Suite, Standard Double Family Suite, Business Suite, Deluxe Suite, Deluxe Single Suite, Deluxe Double Suite, Deluxe Triple Suite, Executive Suite, Executive Single Suite, Executive Double Suite, Grand Suite, Grand Suite with balcony, Grand Double Family Suite, Studio, Superior Studio, Classic Studio, Classic Double Studio, Cottage, Superior Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at The H'All Tailor Suite Roma?
Check-in at The H'All Tailor Suite Roma is possible from 14:00, check-out is until 10:30.