Hotel Marco Polo

Rooms and prices




Description
With a stay at Hotel Marco Polo, you'll be centrally located in Verona, just a 5-minute walk from Piazza Bra and 7 minutes by foot from Verona Arena. This spa hotel is 0.5 mi (0.9 km) from Porta Nuova and 0.7 mi (1.1 km) from Piazza delle Erbe.
Hotel opened in 2009, renovated in 2013. In this hotel 16 rooms, 1 floor.
Policies and conditions
- Private parking is possible on site (reservation is needed) and costs EUR 25 per day.
- Pets are allowed on request. No extra charges.
- Children of any age are allowed.
Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, Maestro, CartaSi, No prepayment
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Ticket assistance
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Free Wi-Fi
- Shuttle
- Airport transportation
- Transfer services
- Spanish
- English
- Italian
- Multi-language staff
- Tour assistance
- Parking
- Parking nearby
- Spa tub
- Business center
- Fax machine
- Meeting and presentation facilities
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Pets allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Map
Reviews
In the days that followed, I apologized to the hotel for not noticing the date change and offered to cover whatever expenses were needed to re-process the booking, as well as any additional cost for the room there may have been for the 23-26, relative to the 20-23. Valentina at the Hotel Marco Polo, citing that the reservation was non-refundable, at first claimed that the hotel had no ability to modify the reservation. I confirmed with the third-party that the hotel actually could make modifications, and offered to Valentina to have the third-party walk her through the process. She flatly told me the hotel would not under any circumstances make any modification to my booking.
I fully acknowledge that I should have seen the switch in dates, and I fully acknowledge that the booking website's error isn't the hotel's responsibility.
At the same time, modifying a booking made fully six months in advance, a couple minutes after the booking was made, has 0 cost to the hotel and could actually be profitable given my offer to cover any extra expenses. All in all, it's hard not to see this whole situation as a punitive money-grab on the part of a business that claims to be in the business of hospitality.
Breakfast room and the selection was exceptional and the staff were friendly and accomodating.........English was a bit difficult, however, breakfast is breakfast.........and it was very good. Double cappaccinos were a wonderful wake up.
Scrambled eggs were created French style, smooth and creamy.
bacon was local and delicious. all other menu items could not leave guests complaining. If they did,,,,,,,,,,,,,,,oh well.
Please note that the hotel is a part of the local network, and there is permanently no-one on the reception in the building, you will have to go to the other hotel down the street for the check-in/out and breakfast
Parking available by reservation and it costs 25€ per day.
Frequently asked questions about Hotel Marco Polo
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the ?
You can book Economy Double room, Standard Double room, Standard Double room, Superior Double room in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 11:00.
Are pets allowed at Hotel Marco Polo?
Yes, pets are typically allowed at Hotel Marco Polo, but it's always best to call ahead to confirm.
How to get from the closest airport to Hotel Marco Polo?
The closest airport is Verona Villafranca "Valerio Catullo" Airport, and it is about 17 mins from hotel by car (12.5 km).
What is the cancellation policy for Hotel Marco Polo?
The cancellation policy for Hotel Marco Polo varies depending on the type of room and booking conditions.
Does Hotel Marco Polo offer airport transfer services?
Yes, Hotel Marco Polo offers airport transportation for guests. We suggest you call ahead to confirm details.