5 star hotels in Tokyo

Clean, neat, and convenient to subway station and local stores. Many options for breakfast and all good. A little bit pricy though.

Spent 2 weeks of my quarantine period at Keio Plaza Hotel. The facilities were fantastic, room cleaning was quick and attentive, and the staff was incredibly polite and helpful. Amazing place to spend your weekend or to call home for a few days while in Tokyo.

Staying here for quarantine, and it's a great place, but the bento meals they serve (while they taste great) are served cold.

Amazing place. This is my home for 14 days as part of the JET Programme. My room is spacious, clean, and homey. It kinda reminds me of home. As for the food, it's a different story (nothing beats my wife's dishes). What I love about staying in Keio Plaza Hotel is the view from my room not to mention the late night hot tub dips.

Great stay, excellent location. Staff were fantastic as we needed a doctor during our stay. Very helpful

Great place! Very satisfied, excellent service👌

The hotel is close to a subway Bed was comfortable, lots of good toiletries. Room was clean Excellent customer service

When the room was cleaned by the staff, the garbage was not removed, the dirty dishes were not cleaned or replaced. Nothing was tidied, the way i expected from a hotel of this type. It seemed room cleaning, only meant making beds and cleaning the bathroom.

On June 10, 2024, my family checked into Hotel New Otani Tokyo the Main. Shortly after midnight on June 13, my daughter suffered a sudden and severe asthma attack that left her struggling to breathe. Because she had never experienced asthma before, we had no medication on hand. As visitors from the United States with no knowledge of Japan’s medical system, we felt utterly helpless. I hurried to the...

Japanese style 5-star hotel. The hotel was really big with many buildings. Nice staying for relax time. Breakfast were good. The room was clean and quiet. Will back agian.

Nice and clean, classy and traditional Japanese style

The complex is humongous! So many services and restaurants, you cannot make up your mind on which restaurant to choose. The buffet dinner in the restaurant at 17th floor is amazing. The Japanese garden is a gem!!!

Had a good stay at this hotel. Will definitely come back again next time

The room was a bit dated with a view of shinjuku, disappointing considering the advert and photos show views of the gardens. Room was a bit dated. Friendly helpful staff. Located in a quiet suburb but was a 12-15mins walk to the nearest metro.

This was a lovely hotel. Sometimes I have a problem getting ice at a hotel, but this was super easy. You just call downstairs and they deliver it super fast. The check-in was incredibly easy, and the checkout was a simple drop off of the cardboard scan keys. All the staff were kind and helpful, especially the ones who help me ship my luggage home. Overall just a great five-star experience.

Clean, beautiful, and convenient hotel. Stayed here the night before my trip to DisneySea and will definitely stay here again. Got here on a Sunday afternoon to find that it was pretty deserted. With covid there seems to be no demand for hotels or the parks nearby, which I recommend taking advantage of. The room was very clean and was super comfortable. The tub was an awesome relaxing area for me...

Great hotel, the rooms are huge and have great views. The hotel restaurant is also Oishi. Highly recommend.

Amazing experience, one fo the top hotels in Tokyo

Very nice hotel and even has a bus that will take you to the Disney monorail station. From there it's just a couple of stops and your at the entrance to Tokyo Disneyland.

Gorgeous hotel and very generous staff. Our room was exceptional, every little detail was thought about and accommodated.

It was one of the best hotel experiences we had. Lots of amenities and very convenient if you are visiting Tokyo Disneyland.

This is one of the good hotel if you are Disneyland lover. Very Convenient to Disneyland. The hotel is nice and clean. Good breakfast, good welcoming and the rest of the services. I highly recommend for those who are only coming to Tokyo for Disneyland.

Hotel for Disney land trip. Stayed 3 days. Good that there are bus to station. Few restaurants but seldom try except breakfast.

Situated just next to the bayside station. Yet shuttle bus is still available. Didn’t felt it was needed till we visited Disney, the shuttle was awesome after a 20k+ step day at Disney. Had buffet dinner on my first night, it’s nothing to wow about, but everything was quite yummy. Selection was okay, we had our fills. Not the cheapest meal for sure. For a cheaper meal, there’s always the hotel convenience...

I love everything about the hotel apart from the location. It's quite far

Location: 🌟🌟🌟🌟🌟 right directly across the street from Bayside Disney railway stop. One downside: no convenience store. We walked 7 minutes in the rain, to the Hilton. The Hilton has a huge Lawson supermarket in the first floor. I still give 5 🌟🌟🌟🌟🌟 because the first floor of Sheraton has Tostina, cafe which had delicious juices, salads, sandwiches and rice dishes to go.

We left the room key at the pool and the attendant chased us to return the key. Excellent service!

Staffs are professional with well trained . All are able to communicate in English. The hotel is far walking from Ginza station about 10-15 minutes. It’s nearby Hibiya metro line.

The service is top notch. The room is clean and well equipped. The style may not be trendy but furnitures are well made and high quality.

Very nice stay, recommended we all very satisfy

It completely deserves the reputation as the elegant 5-star Japanese hotel with a tradition of over a century. The Japanese detailed-minded and dedicated services provided by every member of the staff are impressive. They are always more than helpful. My luggage was already handled by the bellboy before I got into the entrance. The staff member whose surname is 茨木 (Ibaragi?) accompanied me to the...

The check-in process was smooth and efficient The location was perfect—close to major attractions but still quiet enough for a peaceful night’s sleep.

Spacious hotel room, close to shopping areas, breakfast is nice too.

The Best hotel ever! Room was excellent and had a super comfortable stay! Will come back for sure.

Avoid Cerulean Tower Tokyu Hotel — the smell is unbearable. I stayed here knowing the hotel is a bit old, and the price seemed to reflect that — but nothing prepared me for the smell. It reeks everywhere. In the lobby, in the hallways, in the rooms — it’s a constant, unpleasant odor. I couldn’t even tell what it was — stale cigarettes, old carpet, mold, or something worse. At some point I honestly...

Amazing hotel, great location, amenities were great. Great luggage storage if you’re out and about, was really close to the station, I couldn’t have been more happy.

Great location in the heart of Shibuya, with a room size that is much larger than typical hotels in Shibuya. The hotel also has a 20m lap pool, which is quite rare in Tokyo city center.

Such a beautiful place and location, I would highly recommend it 

Shibuya district close to everything, very convenient location, shops, restaurants, parks, metro. Rooms are quite big for Tokyo. It’s quiet in the hotel. Liked lounge at 35 floor with a great view over citi and afternoon tea and cocktails. Japanese breakfast was great. Hotel provide usual European breakfast as well

We were very happy about our Tsuki Suite, and the cocktails at the lounge Recommend

I have extended for an additional day to spend the weekend there outside of my work trip but instead of making sure that the room is avail before transferring me to a different room type they asked me to pack my luggage and leave at 11am but hsve to wait till 1pm for the next room thix was supposed to be a continuous stay like how other hotels do when i extend my stay after my busiiness trip they either...

Breakfast is very good. Excellent service. Prime location.

Very nice clean and comfy . Will visit again very good and nice and excellent

Everything was perfect, special thanks to the receptionist who booked me in and helpfully offered me late checkout, which was certainly appreciated. The receptionist at checkout was also excellent, very considerately noticed I was carrying a lot of coins and offered to change for me to notes. These small things really made all the difference, thank you! The hotel itself also excellent and my room was...

Everything is good! Can’t wait to come back!

Room was excellent. Breakfast as well. Location wise, you are on a smaller subway line which is very close, but you will need more time getting to Tokyo proper area. Subway is closer to HND but further away from NRT with multiple transitions required, so safer to use the limo bus(~20/pp) which comes to the hotel if possible as number of times for departure is reduced vs subway. Otherwise arrange for...

I had a wonderful three-night stay at Grand Nikko Tokyo Odaiba. The hotel's prime location offered spectacular views of Tokyo Bay, creating a serene atmosphere. My room was spacious, beautifully furnished, and impeccably clean. Staff were courteous and attentive, consistently going the extra mile to assist. Breakfast was delightful, featuring a diverse and tasty selection. Grand Nikko Tokyo Odaiba...

Very pleasant stay. Provided lots of bath amenities. Near 3 shopping centre. All walkable with 5-10 mins. Lots of children activities at the 3 malls. Beside mrt but not noisy at all. Very pretty views at night

We loved our stay at Grand Nikko Odaiba. We had a free room upgrade, wch made things better! Thank you so much for everything!

Like a hotel very much, very comfortable beds , pillows, nespresso capsules, variety of tea, super nice breakfast buffet , also a traditional Japanese and European, lots of fruits. A view at the rainbow gate and Statue of Liberty is fascinating (22F) . Mall Diver-City is 5 min walk. Monorail is coming every 5 min, 15 min and you’re on Shimbashi station, also an airport limousine bus departs straight...

Very spacious hotel, not just the rooms. But also the hotel lobby, car park and gym. It even has an art gallery. Staff has good English. They are helpful and sincere. Worth to stay again next time.

the most beautiful garden and fish pond close to metro station great choice of restaurants close by really helpful staff nice, clean, quiet area

Great facilites and views of the city. Garden was lovely and variety of options for food whether its breakfast provided or dinner

Located in Akasaka mitsuke, so a very good location as the 2 main tourist regions are easily accessible, with shinjuku and shibuya on one side and ginza, asakusa and ueno on the other. The staff are courteous and the rooms spacious although the layout of the hotel is a little bit difficult to navigate.

Very nice hotel. Staff was incredible. Be aware that there are two towers and that the lobby is on upper floors for both hotels. This might be a surprise for some travelers. The gradens are very nice and the breakfast was well worth it.

Excellent service and service. The garden is very nice to walk through or to enjoy a meal and look out on.

When we got here, My mother suffered from a migraine. The staff managed to get us a room for her to recover in for an hour before getting our rooms ready extra early at 11:00. They were very helpful and nice!

What a great stay. We decided to do Tokyo Disney for the holidays, and are very happy to have stayed here. The staff was top notch and the room was amazing.

Special thanks to for the Warm Welcome the rooms arrangements. Thanks to Makita-san for his Kindness, his Availability and his Support. The Amenities in the rooms, the cake from Fresh Connection, and the Dinner at 王将 were much appreciated, The stay was very 快適。

Great experience, family friendly and fantastic views to the bay shore. We stayed in a family room and was big for everyone. Kids loved decoration and activities.

We chose to stay here after a day of Disney. They have a buffet and dine in restaurant open for dinner for people like us, who check in after the Disney Park visit. The pace was spacious and clean. In the morning, we had some pool time before checking out. I wouldn't mind coming back here again.

Seems different expatiation the hotel. Maybe just sleeping only . the facility and style is simple. IF use more Disney theme will more attractive and keep memories. I will suggest dinner outside or station will be better because have use free shuttle bus. Stay hotel cost not more worth for family extra expense

Spent three nights here. Wonderful staff. They were very helpful with all of our requests. Nice breakfast buffet. Large club lounge that was often busy, but had great views, good food and nice service. Something to note: pool required calling front desk to make appointment.

すごく素晴らしいホテルですね。 Definitely has one of the most spacious lounges on the top floor. Rooms were clean and lots of room for Tokyo standards. Hilton absolutely delivers on good space and room design. The bathrooms were also nice and full of amenities! I had an amazing experience here. I actually left my wallet on the sitting area I. The lobby during check in. Completely unaware because I was so busy...

Probably tied for first on my list of favorite hotels I've ever stayed at. The hotel is super clean, quiet, accommodating, and friendly. Great location with wonderful views. Would recommend to anyone wanting to visit Tokyo.

The place is easy to find on the city. The complementary bus rides till the shinjuku station are REALLY helpful. The rooms were pretty good and clean. I only stayed for breakfast and went out for the rest of the day. There was a wide variety of options to choose from too. The staff was pretty friendly and helpful too.

Very clean rooms. Nice comfortable bed and room is big and bright. However, the construction can be loud. Restaurants are good but not great. Location is perfect, close to everything.

Very nice, Western style hotel. What you would expect from a high tier Hilton branded hotel. Rooms are spacious and modern, clearly showing the renovation of a few years ago. Views from higher floors are good; you can be nearly as high as the two buildings away Metropolitan Government building.

absolutely stunning inside especially at night with the gorgeous fairy lights, incredibly comfortable beds, one of the most beautiful hotels I’ve ever stayed in, buffet breakfast was fabulous, staff were super friendly and the foyer smells amazing

wonderful hotel Except for body smell of stuff after they cleaned my room

i stayed here the foods, rooms, and services are very good and i wanna stay in this hotel 🏨 again if we ever go to tokyo Disneyland ..

It was a very beautiful hotel and the view was fantastic. We went in July and the rooms were a bit hot. We had somewhat of difficult time trying to stay cool, and had to open the windows at night. Very nostalgic looking and it reminded me of hotels back in the 1990's. The breakfast was outstanding and so much to choose from. Dinner however did not have much of a selection to choose from. Staff was...

Really huge hotel with nice view.To be honest Little bit expensive for buffet. Nice room also with balcony,table,coffee,tea,tv etc.... You can make wedding party there.

I went there to take the JLPT test. I didn't see the rooms, but I did see the premises. They have some beautiful decorations. There is a small convenience store on the premises. They have a few restaurants. The staff were very friendly. It is close to a station.

I had a pleasant stay at this hotel. The room was clean, spacious, and well-equipped with everything I needed. The staff were friendly and helpful, always ready to assist with a smile. The location was convenient, close to local attractions and restaurants. I especially enjoyed the breakfast buffet, which had a great variety of delicious options. Overall, I would definitely recommend this hotel to...

It's a very convenience location for either business trip or leisure trip. The location of the hotel is very convenience to shopping malls and only 22 mins from Haneda Airport. It's really much suitable for visitors which was arrival in Haneda Airport.

Leading hotel of the world . Never came across a hotel that ask for extra box water need to pay. Been to other hotel in japan at the same period. The price per night is even lower than Okura, they didnt ask us to pay extra. Whenever we went out at the hotel main entrance, bell boy/ hotel staff will bring us water .

Very good experience with this hotel. Service was the best and the rooms are very clean and spacious.

the service and ambience is impeccable… it’s truly a quiet oasis in the buzzling city of Tokyo. highly recommended

Service is excellent, Restaurant is great, Food is yummy, Highly recommend!!!

The garden is absolute amazing to spend time and enjoy the view. Rooms are older, everything is on the grand old-dame styles but spacious.

Along with my family, I enjoyed staying at the Sheraton Miyako Hotel Tokyo. The room was clean and comfortable. Also, all the staff was very kind and cooperative.

Great Service, Clean room, very accommodating staff, location wise very quiet location and relaxing

Like the shampoo and bathroom. The place (bathroom/ breakfast) help me relax.

The service was outstanding. Every staff member I encountered was friendly, attentive, and went out of their way to ensure that my stay was perfect. The concierge team was particularly helpful, providing great recommendations and assisting with transportation and reservations.

The wifi was terrible, always disconnected or without connectivity.

1) Good location if you plan to tour around Odaiba area. 2) Disney Shuttle Bus 3) Nice, polite and accommodating staff

very good hotel. with an amazing surrounded beautiful view. clean and comfortable hotel. the staff are very helpfull.. polite.. Executive lounge it is very recommended to stay here..

Hotel is beautiful and staff is great. But what was very disappointing is that you have to pay to use the pool,, $65 total for myself and my 2 kids. And bc of COVID they are limiting numbers in the pool so you have to wait your turn, which means I’m basically sitting in my room for an hour until they call me. This is not what I expected for the price you pay for this hotel. there were fees added...

I don't think this is a five star hotel, more like 3 1/2 stars. We stayed in the second largest room. The carpet should be replaced and the room smelled.. a bit old? The lobby smells nice but the room smelled a bit musky. The room had a kitchen, but no pots or pans and the microwave was ancient. However, the service was good and the room's private garden and hot tub were so nice. If you want an outdoor...

This hotel is famous for its magnificent views of the Rainbow Bridge and Tokyo Tower beyond. In addition, I advise you to definitely visit the hotel pool on the 5th floor and the outdoor jacuzzi. Unforgettable impression! I really liked the Japanese style restaurant with a tempura menu, again with stunning views of the bay and bridge. For all this I give the whole hotel an A.

We traveled with our baby. Because they don’t provide a crib they gave us bed guard. They view at night is wow

Everything was wonderful! I really want to find out which mattresses they use, I had the best sleep! The views were breathtaking over the city side, with Tokyo Tower in full view and the staff are exceptional!

Decos are a bit outdated but services were great. We got very good recommendations as well as reservations at restaurants

Nice hotel built in 90's so it is a bit outdated compared to some of newer high class hotels. Services generally good (especially if you are a higher tier member of the Bonvoy). The Chinese restaurant is highly recommended if you want to eat inside the hotel, but there are many many good restaurants of all varieties at 1/2 the price within 5-10 min walking distance. Morning buffet on the ground floor...

As usual top quality. The service is excellent. It's one of the finer hotels in Tokyo. Up on the 22nd floor is a very nice restaurant with a beautiful view. Not exactly for people on a budget but that sure was delicious.

Knocked down from five stars because the front desk manager insisted that he needed to photocopy my wife's ID (they don't if you have a Japanese address). Escalating to the duty manager made that problem go away. The hotel was fine otherwise.

Room is good Westin standard, comfy bed, good amenities. Hotel is a bit of a walk from station but in a nice area by Ebisu Garden place and is quiet at night. Service of the staff was not very good compared to Japan standard or other Westin hotels I've been at. Could not find staff in the lobby when I needed and had to walk around until I found someone, and when checking in the staff was cold and provided...

solo business trip, everything ok with my stay, all smooth.

Misleading room type - Paid for view but got nothing Booked and paid extra for "Panoramic Ocean View Room"but was assigned a standard room facing parking lot. Didn't raise immediately due to late check-in, but this is unacceptable. Requesting partial refund for the price difference or a future stay compensation.

Room was well maintained and dated for a hotel that has been open for a long time. The hotel itself is huge with over 7 restaurants. Had a room with the Tokyo tower view which was a plus. Breakfast at the French kitchen was good but small considering the size of the hotel.

It was really nice staying there. Thank you so much. Everything was perfect!

The staff seems eager and happy to help, anticipating your needs. We used to stay at the Capital Hotel, which is also a wonderful hotel but with less convenient location.

Newly renovated rooms & beds, common area very clean & nice.

Very nice hotel. Large windows allow you to enjoy the view as much as you want. Convenience store and pharmacy in the same building. The amenities and facilities were also great. There is also a BOSE Bluetooth speaker to play your favorite music. Basic room service can be ordered with the built-in tablet, so I think it is good that you do not have to call. I had breakfast in the room, so called room...

We stayed in room 3441. Corner room with a great view, the best room. Since it was a weekday, the club lounge was empty and I was able to relax and have a great time 🍷 At night, I walked around watching the illumination around the hotel and it was very beautiful 🎄🌉 Breakfast was also slow. The truffled eggs were delicious

Enjoyed our stay for our anniversary here. The service was great, everyone spoke excellent English. The our room came with breakfast - the choice of the Japanese style set or Western style buffet. We chose the Japanese style both times and it took a little longer (30min) but was delicious both times. The restaurant in the hotel was unfortunately just so-so. The food is a little ordinary.

Beautiful property that is central to train stations and other destinations. Great breakfast at the restaurant and awesome place to grab a drink in the afternoon or evening at their bar.

Spent our anniversary here and had an amazing experience. The view was breath taking and had an awesome service during our stay here. 2 star off because the housekeeping was rude and not very helpful after I called them the same evening of the check out date. I mentioned that I left my GoPro charger in the room in English. I mentioned the exact spot which was still plugged in on the usb outlet next...

Place has to get 5 stars. Absolutely incredible service and staff. Could not imagine having a better hotel service experience. Anything you want is done immediately. They are super accommodating and kind. Great room, shower, bed was super cozy. Great food for breakfast, lunch and dinner. The only bad thing was the TV did not operate well....the remote control required pushing several times to get any...

Our view of Intercontinental - does not correspond to 5 stars! In our journey with his family to Japan three times we stayed in hotels 5-in such as Sheraton Tokyo Bay, Hyatt Hakone Resort and Spa and the Intercontinental Tokyo Bay. The first two hotels were direct wow service and spotlessly justify their stars. The cleanliness, the service, the number of convenient services, free Shuttle service from...

I have never know such a kind, warm, professional and perfect staff other than here. Things are organized in a high sensed tone and manner. The most exciting experience will be served at executive floor. You will be treated as a VIP and drinks and foods are available for free. The menu is changing day by day and time to time. Nice viewing from the bathroom will make you impress. Highly recommend you...

This is absolutely the BEST, most courteous staff ever! Best hotel experience that I’ve ever had, and I travel often. It really is sad to leave. I have only once ever been this satisfied with hotel service all around, and that was the other time o stayed at this exact hotel. Understand my point? Everything from the second you walk in the door, to stepping into your room, to checking out, is absolutely...

This time, I stayed at The Peninsula Tokyo with my daughter for a vacation and felt happy and satisfied, especially with the attentive facilities and staff. Coincidentally, since our departure date fell on a weekend, the hotel specially opened the 24th-floor Peter for guests to have breakfast, allowing us to enjoy a panoramic view of the Palace in the morning. However, the meal presentation service...

Top Service, great location, overall a very nice experience

The hotel, staff and location is great. Only minor point that should have been clear is that breakfast is not as a buffet and is instead a set menu.

Excellent location. Service is good but could be better for a hotel of this tier. Would book again if the price is reasonable

Business travel, everything in the hotel is fine and smooth, recommended

Overall, Great location and services.