Adenya Hotel & Resort Halal All Inclusive

My wife and I recently stayed at Adenya, which was advertised as a 5-star experience. Unfortunately, our stay fell far short of expectations. Here are the key points:

Check-In Experience: Our first impression was less than welcoming. The check-in staff member had a noticeable attitude problem and she did not greet us at all. For a resort that claims to be 5-star, a basic greeting upon arrival should be a given. She might be better suited for a non-customer-facing role.

Men’s Gym: The men’s gym was in a deplorable state, with safety hazards everywhere. The equipment was eroded, several dumbbells were missing, and many machines were not functioning correctly. This poses a serious risk to guests.

Not Ideal for Couples Without Children: We came as a couple without kids and found the resort to be much more suitable for families. If you’re a couple without children, I’d advise considering other options.

Women’s Area Staff: The staff on the women’s side were rude to non-Turkish-speaking guests. There is a clear lack of customer service training, and it shows. Management might want to consider either providing proper training or transferring these staff members to roles that don’t involve direct guest interaction.

Food: On a positive note, there were plenty of food options available, and the overall quality was not bad. Additionally, Mert at the Sedir restaurant was extremely helpful and respectful. He deserved recognition and a raise.

Rooms: The rooms were old and in dire need of a remodel. The dated decor and worn-out furnishings didn’t reflect a 5-star standard.

Noise Levels: There was a club at the neighboring hotel with loud music playing late into the night, which severely disrupted our sleep. This was not the peaceful experience we were hoping for.

Overall, we were quite disappointed with our stay and would not recommend this resort to couples without children or to anyone expecting a true 5-star experience.