Adams Beach Hotel & Spa

I recently stayed at this hotel and, unfortunately, my experience was disappointing for several reasons.

We booked the full board option, but our first meal—a lunch—was underwhelming. The food selection was limited, and the quality was mediocre. Considering that a meal for a family of four (two adults and two children) costs 90 euros under the full board package, we expected a more varied and enjoyable dining experience. For that price, we could have had a lavish meal at a nice restaurant.

Additionally, during lunch and dinner, the hotel does not include any beverages—not even water—in the meal price. We were surprised that despite the high cost, we had to pay extra for all drinks.

On a positive note, breakfast was better than lunch and dinner. Interestingly, the breakfast included a variety of cold and hot drinks, and even champagne. We were pleased with the morning meal.

The hotel is more expensive compared to others in the area, partly because of its numerous and well-designed pools. However, the pool water was freezing, so we ended up spending our time at the beach instead. The beach adjacent to the hotel is truly amazing and highly recommended.

We were also disappointed with the service and maintenance. The wardrobe door in our7 room was broken, and we couldn't unpack our suitcases. On the first day, we asked the front desk three times to send someone to fix it before it was finally addressed. However, the next day, the wardrobe door broke again, and we couldn't access our clothes. It's small issues like this that can really affect your stay.

Overall, our experience at the hotel was disappointing.

Stayed for 7 nights in the hotel at over rated cost
The hotel is not a 5 star for sure
Pros: location, near the beach, big rooms
Cons: Not so clean rooms, no soft drinks are included even in full board. Charging for water at dinner and launch! Very expensive bars and nothing to do for the older kids.
The water was freezing in the pools ( Mid of
October) and the water slides are open twice a day for 2 hours!
The spa is ok, but no hot tab and quite expensive.
All dinning is located in the main restaraunt although there are several ones in the hotel for extra charge. This causes a very big mess during eating. Very noisy crowdy and the food is no good.
Overall not worth the money!

Thank you,
Oxana

**Problematic Issues:**
1. The food at lunch and dinner is very problematic - not tasty. There is not much variety for the children, and our kids simply did not eat. For those who keep kosher, the selection is significantly smaller, leaving only inedible options.
2. On one of the days, a disturbed customer who claimed we were sitting in his spot started hitting my partner. The elderly security guard, who assumed my partner was at fault because of his dark skin color, yelled and threatened him. Only after the customer started cursing the security guard as well, and all the witnesses reported that the customer was out of control, did the security guard stop harassing my partner. However, he did not apologize, did not call the police, and did not even remove the customer from the pool.
3. The reception staff is very kind and nice but works very, very slowly, creating queues at all hours of the day.
4. Dinner is served in an open space, with air conditioning that in an open space functions as a fan. There was a very extreme heatwave, and it was very difficult to eat like that. During the meal, not even water is provided in a jug, and they charge an exorbitant price for the water. At the end of the trip, we paid 85 euros just for the water at dinner.
**Positive Feedback:**
1. The pools are amazing and endless.
2. The slides keep the kids entertained (although they only operate for two/three hours a day).
3. The location is amazing and sits on one of the most beautiful beaches in the world.
4. The staff is very kind.
5. The housekeepers do an excellent job and leave the room spotless.
6. The place is very nice, allowing you to exchange dinner for lunch without any limitation.
7. There is a supermarket inside the hotel with reasonable prices.

Just spent a 2 week holiday at this hotel the rooms are spotless and clean and very modern. But it's definitely not 5 star we had a family room which was small. We was only bed and breakfast and we ate breakfast there about 4 times the food was very basic not what you would expect in a 5 star hotel!! Also having to get up and get sunbeds around 7am is not what we generally do on holiday but if not theres no sunbeds around the pool which is a massive area.
We ate lunch in the restaurant at the side of the pool and on our return someone had taken our sunbed with our towel on I spoke with the pool attendees and they said oh well which was no help at all . We witnessed this happen daily with the sunbeds people taking them when people were swimming in the pool or the sea.The pool was great for the kids but we definitely wouldn't stay here again for the price it's cost .