6.8
Not bad
109 $
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Mercure Hotel Dusseldorf City Center

🌍
Germany, Dusseldorf, Am Stresemannplatz 1
● Center: 660 m
🧭 Coordinates
101 EUR
Mercure Dusseldorf City Center
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Other
Other
Private bathroom
Bed in Dorm
Bed in Dorm
Shared bathroom
Beds:
Economy Single room
Economy Single room
Shared bathroom
Beds:
Economy room
Economy room
Private bathroom
Beds:
Economy Double room
Economy Double room
Private bathroom
Beds:
Standard room
Standard room
Wireless internet and private bathroom
Beds:
1 Bedroom Standard room
1 Bedroom Standard room
Private bathroom
Beds:
Standard Single room
Standard Single room
Air conditioning and private bathroom
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
Comfort room
Comfort room
Private bathroom
Comfort Double room
Comfort Double room
Private bathroom
Beds:
Business room
Business room
Private bathroom
Beds:
Business Single room
Business Single room
Private bathroom
Beds:
Business Double room
Business Double room
Private bathroom
Beds:
Superior room
Superior room
Private bathroom
Superior Single room
Superior Single room
Private bathroom
Beds:
Superior Triple room
3 x
Superior Triple room
Private bathroom
Beds:
Superior Double room
Superior Double room
Private bathroom
Beds:
Deluxe room
Deluxe room
Private bathroom
Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
1 Bedroom Deluxe Double room
1 Bedroom Deluxe Double room
Private bathroom
Beds:
Premier room
Premier room
Private bathroom
Premier Single room
Premier Single room
Private bathroom
Beds:
Executive room
Executive room
Private bathroom
Beds:
Executive Single room
Executive Single room
Private bathroom
Beds:
Executive Double room
Executive Double room
Private bathroom
Beds:
Premium room
Premium room
Private bathroom
Premium Single room
Premium Single room
Private bathroom
Beds:
Premium Double room
Premium Double room
Private bathroom
Beds:
Classic room
Classic room
Wireless internet, air conditioning and shower
Beds:
Classic Single room
Classic Single room
Wireless internet, air conditioning and shower
Beds:
1 Bedroom Classic Single room
1 Bedroom Classic Single room
Private bathroom
Beds:
Classic Double room
Classic Double room
Private bathroom
Beds:
Prestige room
Prestige room
Private bathroom
Prestige Single room
Prestige Single room
Private bathroom
Beds:
Prestige Double room
Prestige Double room
Private bathroom
Beds:
Privilege room
Privilege room
Wireless internet and private bathroom
Beds:
Privilege Single room
Privilege Single room
Private bathroom
Beds:
Privilege Double room
Privilege Double room
Private bathroom
Beds:
Junior Suite
Junior Suite
Private bathroom
Junior Suite with city view
Junior Suite with city view
Private bathroom
Single Junior Suite
Single Junior Suite
Private bathroom
Beds:
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
Executive Junior Suite
Executive Junior Suite
Private bathroom
Beds:
Suite
Suite
Private bathroom
Beds:
Suite with city view
Suite with city view
Private bathroom
Beds:
Suite with view
Suite with view
Private bathroom
Beds:
Single Suite
Single Suite
Private bathroom
Beds:
Single Suite with city view
Single Suite with city view
Private bathroom
Beds:
Single Suite with view
Single Suite with view
Private bathroom
Beds:
Double Suite
Double Suite
Private bathroom
Beds:
Double Suite with city view
Double Suite with city view
Private bathroom
Beds:
Double Suite with view
Double Suite with view
Private bathroom
Beds:
Standard Suite
Standard Suite
Private bathroom
Beds:
Standard Single Suite
Standard Single Suite
Private bathroom
Beds:
Standard Double Suite
Standard Double Suite
Private bathroom
Beds:
Business Suite
Business Suite
Private bathroom
Beds:
Business Single Suite
Business Single Suite
Private bathroom
Beds:
Business Double Suite
Business Double Suite
Private bathroom
Beds:
Superior Suite
Superior Suite
Wireless internet, air conditioning and private bathroom
Beds:
Superior Single Suite
Superior Single Suite
Private bathroom
Beds:
Superior Double Suite
Superior Double Suite
Private bathroom
Beds:
Deluxe Suite
Deluxe Suite
Private bathroom
Deluxe Single Suite
Deluxe Single Suite
Private bathroom
Beds:
Deluxe Double Suite with city view
Deluxe Double Suite with city view
Private bathroom
Beds:
Premier Suite
Premier Suite
Private bathroom
Beds:
Executive Suite
Executive Suite
Private bathroom
Beds:
Executive Single Suite
Executive Single Suite
Private bathroom
Beds:
Executive Double Suite
Executive Double Suite
Private bathroom
Beds:
Grand Suite
Grand Suite
Private bathroom
Beds:
Grand Single Suite
Grand Single Suite
Private bathroom
Beds:
Grand Double Suite
Grand Double Suite
Private bathroom
Beds:
Prestige Suite
Prestige Suite
Private bathroom
Privilege Suite
Privilege Suite
Wireless internet, air conditioning and private bathroom
Privilege Single Suite
Privilege Single Suite
Private bathroom
Beds:
Privilege Double Suite
Privilege Double Suite
Private bathroom
Beds:
Apartment
Apartment
Private bathroom
Deluxe Cottage
Deluxe Cottage
Private bathroom
More rooms

Description

Hotel opened in 1902, renovated in 2005. In this mini-hotel 163 rooms, 6 floors.

Policies and conditions

  • Pets are allowed on request. Charges may be applicable.
  • Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.
  • WiFi is available in all areas and is free of charge.
  • Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    No cots are available.
    No extra beds are available.
  • Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, No prepayment
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Smoke Detector
  • Cable TV
  • Hairdryer
  • Shower
  • Alarm clock
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Restaurant
  • Vending machine
  • Kitchen
  • Packed Lunches
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Languages Spoken
  • Spanish
  • German
  • English
  • Italian
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Barbecue grill(s)
Parking
  • Parking nearby
Business
  • Business center
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Beauty and wellness
  • Doctor
  • Massage
  • Beauty services
  • First Aid Kit
Kids
  • Babysitting and childcare
Pets
  • Pets allowed (under 5 kg) (surcharge)
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Google panorama

Video: Mercure Hotel Düsseldorf City Center, Düsseldorf, Germany

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
08.09.2024 Saeed
The person who was on the late night in the front desk (Thursday night) was awful, can tell that he hates his job as he was very rude.

He was also having a smoke at the very front of the building door (which is not allowed by law as it needs to be 5m away from the entrance of the building) him smoking also doesn't give a good first impression when you are arriving 1am and there is a grumpy guy smoking at the front building.

Room it self is as it says on the tin ,nothing special to call out. Towels were very rough they definitely seen better days.

Didn't try the breakfast , but why blow 20-24 euro when there is plenty of options in the center or the station with much more to offer.
03.07.2024 Tamara
The hotel is really not far from the central station. It was all clean and the room itself was really nice. Even got a free upgrade for a double room! Would go there again.
16.06.2024 IAN
Nice location, and very central. Parking OK outside hotel, but better if planned inside.
Lift was a little rickety and showing its age.
Rooms were a good size, and very clean.
Breakfast, whilst busy, still had a good choice to pick from.
13.06.2024 Miroslav
I was staying here previously in November 2019, so I was looking forward to another stay. The things that did change are:
1. no welcome message in the room for ALL Gold guests,
2. no welcome gift in the room for ALL Gold guests,
3. no complimentary newspapers at the ground floor

Otherwise, it's a very decent hotel, although rooms are rather tired.
08.06.2024 Martin
The hotel's location is great, the suite I had was spacious and cosy. The key problem is the staff - I had quite an unpleasant check-in experience (twice, as I couldn't check in on the first attempt and had to leave and come later). When I finally checked in - I found in my room two mini-doughnuts as a welcome amenity - compare it with a bottle of wine and various sweet and savoury snacks in an Ibis in Hungary, for example). The conversation with the hotel manager on the next morning left me a bit puzzled - instead of looking into the issue or offering something to improve the experience (a drink/waive the parking fee/throw in a bunch of points/etc.) he just quite absent-mindedly thanked me for bringing it to his attention as if I was a nuisance, really. That said, the bartender was super friendly and went above and beyond to make our stay pleasant. I won't be surprised to hear the bar/restaurant has different management though.
To summarise - if I weren't Accor Gold staying in a suite, I wouldn't be disappointed. The staff problem is obvious and undermines the great potential this property has.
19.03.2024 Jack
Pros:
The hotel is located a 5 minute (0.4km/ 0.25mi) walk from Dusseldorf Hbf, so right in the heart of the city
Comfortable bed
Hot shower
Great breakfast buffet
Ample in room storage
Cons:
The room had an odd smell
31.12.2023 Craig
Got to say this is in no way 4 star, so disappointed as I'm a member of all accor and book this group of hotels, the room has less in it than a prison cell ... Good points reception staff very good, free tea and coffee in reception, windows great as no outside noise... bad points internally noise in passage so loud keeps you up, internally the rooms are loud, we had kettle with nothing to make anything with.. (what's the point of kettle), our room. Had plumbing pipes left in it, put them outside after telling reception and there for days, had one large towel for 2 adults.. not the best but location good.. Will I return no not this hotel, shame as I use this group always.
20.12.2023 Carla
Nice hotel, with an impressive stand of free drinks in the lobby (teas, nespresso pod machine and mulled wine!). It’s a great location and parking was easy underground (although parking cost €25 per day). Everything was clean, wifi worked well, and the bed was comfortable.
The only issue was that the room was painfully hot, even after we turned the heaters off. Also there was no fridge in the room to store drinks.
27.11.2023 Atti
The hotel room we were allocated was absolutely excellent (we benefited from an upgrade) and included all the facilities you would expect, fridge, kettle, safe etc. The location, close to Duesseldorf's main station, was also perfect for us as we had arrived with the intention of doing day trips to other cities in the region. This worked out very well. More importantly the staff in the hotel were great. The reception team could not have done more to make us feel welcome and were helpful with all our questions and requests. The bar staff too were super and we enjoyed being able to relax in the bar with an Alt beer (or three).
04.09.2021 Davide
The Hotel is located in a good location, close to central Station.
It has a tight car parking located at the back of the building.
Check in was ok, but main elevator was out of service. My room was just too small with very old furniture, and the bathroom even smaller.
The hotel is just super expensive, and really needs to be refreshed.
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Frequently asked questions about Mercure Hotel Dusseldorf City Center

How much does it cost to stay at Mercure Hotel Dusseldorf City Center?

The cost of living in Mercure Hotel Dusseldorf City Center depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near Mercure Hotel Dusseldorf City Center?

The nearest sights are: Church of St Lambertus (1.5 km), Museum Kunstpalast (1.9 km) and Schloss Benrath (9 km)

Which room categories are available in the Mercure Hotel Dusseldorf City Center?

You can book Other, Bed in Dorm, Economy Single room, Economy room, Economy Double room, Standard room, 1 Bedroom Standard room, Standard Single room, Standard Double room, Standard Triple room, Standard Quadruple room, Comfort room, Comfort Double room, Business room, Business Single room, Business Double room, Superior room, Superior Single room, Superior Triple room, Superior Double room, Deluxe room, Deluxe Single room, Deluxe Double room, 1 Bedroom Deluxe Double room, Premier room, Premier Single room, Executive room, Executive Single room, Executive Double room, Premium room, Premium Single room, Premium Double room, Classic room, Classic Single room, 1 Bedroom Classic Single room, Classic Double room, Prestige room, Prestige Single room, Prestige Double room, Privilege room, Privilege Single room, Privilege Double room, Junior Suite, Junior Suite with city view, Single Junior Suite, Double Junior Suite, Executive Junior Suite, Suite, Suite with city view, Suite with view, Single Suite, Single Suite with city view, Single Suite with view, Double Suite, Double Suite with city view, Double Suite with view, Standard Suite, Standard Single Suite, Standard Double Suite, Business Suite, Business Single Suite, Business Double Suite, Superior Suite, Superior Single Suite, Superior Double Suite, Deluxe Suite, Deluxe Single Suite, Deluxe Double Suite with city view, Premier Suite, Executive Suite, Executive Single Suite, Executive Double Suite, Grand Suite, Grand Single Suite, Grand Double Suite, Prestige Suite, Privilege Suite, Privilege Single Suite, Privilege Double Suite, Apartment, Deluxe Cottage in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Mercure Hotel Dusseldorf City Center?

Check-in at Mercure Hotel Dusseldorf City Center is possible from 15:00, check-out is until 12:00.

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