JW Marriott Hotel Frankfurt
Rooms and prices
Description
With a stay at JW Marriott Hotel Frankfurt, you'll be centrally located in Frankfurt, steps from MyZeil, the famous shopping area Goethe Street and within a 10-minute walk of Römerberg. This family-friendly hotel is 0.5 mi (0.9 km) from Alte Oper and 1 mi (1.7 km) from Frankfurt Christmas Market.
You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at HERITAGE Frankfurt PopUp restaurant or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Frankfurt? This hotel has facilities measuring 3918 square feet (364 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 218 guestrooms featuring iPod docking stations and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Hotel opened in 2011.
Policies and conditions
- Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Chinese, Continental, Gluten-free, Halal, Vegetarian Buffet [Mon - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are allowed on request Fee: Contact the property for details
- Service Animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: JSB, UnionPay, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Indoor Fireplace
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Internet access
- Airport transportation
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Polish
- Japanese
- Arabic
- Turkish
- Tour assistance
- Library
- Billiards
- Parking
- Parking nearby
- Indoor Pool
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Pets allowed (under 5 kg) (surcharge)
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: JW Marriott Frankfurt Suite | BEST HOTEL TESTER
Map
Reviews
The dining environment for breakfast is very luxurious. It provides a semi-buffet + semi-a la carte breakfast, and you can order anything you want on the menu. The chef's cooking skills are superb, very satisfied 👍.
Gym: While the hotel doesn’t have its own gym, it offers access to Fitness First Black Label, which includes modern facilities and a pool.
Lobby: Surprisingly small for the size of the building—compact and a bit crowded.
Bar: Small but cozy and comfortable.
Cleanliness: Everything was fine except for the toilet in the room, which was dirty with old grime, suggesting it hadn’t been cleaned for some time.
Service: Excellent overall. The housekeeping manager quickly addressed the toilet issue when reported. However, during the busy holiday season, the bar seemed understaffed, with only one person attending to guests.
Breakfast: Outstanding—10/10. Great variety, pleasant atmosphere, and efficient, friendly staff.
Note: There’s no lounge, which might confuse guests expecting it as part of the JW Marriott experience. Marriott could benefit from standardizing amenities across its hotels to align guest expectations and avoid surprises.
Overall: A very good hotel. We’d stay here again.
Service can be hit or miss but generally on the good side! (Missed my request once and no one checked in until I requested through the app again)
Breakfast at the restaurant across the reception area was truly amazing. Would recommend this hotel just for that breakfast! Unfortunately there is no Executive Lounge yet, so that's a bit disappointing for anyone coming for the JW brand - they recently rebranded.
As a solo traveller this hotel was a great choice! Would definitely visit again.
Room is cold even when AC is turned on heat at maximum power, not something I expect when I pay 850euro per night for my stay!
Room amenities and upkeep is poor, I stayed in this hotel some years before it was Marriot and every problem they had remained the same - sink overflowing in the bathroom, shower with low water pressure, two towels only in the room - just feels like someone is cheeping on me even tough I pay big price
The staff was exceptional. I was traveling with my wife and daughter and while that presents challenges they were so hopeful and accommodating and made sure we had everything we needed.
Between location and staff this will provide a comfortable welcoming stay no matter the reason for your visiting.
Although location is great, entrance sign is tiny, it was also hidden by the hotel pick up vehicle which resulted in hotel is non visible!
Waste of time hunting of hotel
Image of hotel in term of age and layout is way different, resulted in smaller room due to the layout assign, misleading images provided by hotel
Hotel is showing sign of age compare to newer hotel even if they are under non luxury category
Despite a luxury hotel in branding and price, major dust was found behind the table corner
Wouldn’t recommend the hotel
Frequently asked questions about JW Marriott Hotel Frankfurt
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the ?
You can book Deluxe Double room, Deluxe Double room with panoramic view, Deluxe Skyline Double room, Deluxe Corner Double room, Grand Deluxe Double room, Double Junior Suite, Skyline Double Junior Suite, Double Suite with panoramic view, Presidential Double Suite, Senator Double Suite, Grand Deluxe Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 12:00.
Does JW Marriott Hotel Frankfurt have a swimming pool?
Yes, JW Marriott Hotel Frankfurt has a pool.
Are pets allowed at JW Marriott Hotel Frankfurt?
Yes, pets are typically allowed at JW Marriott Hotel Frankfurt, but it's always best to call ahead to confirm.
Does JW Marriott Hotel Frankfurt provide breakfast?
Yes, Guests staying at JW Marriott Hotel Frankfurt can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Continental, Gluten-free, Halal, Vegetarian.
How to get from the closest airport to JW Marriott Hotel Frankfurt?
The closest airport is Frankfurt Airport, and it is about 22 mins from hotel by car (19.8 km).
What is the cancellation policy for JW Marriott Hotel Frankfurt?
The cancellation policy for JW Marriott Hotel Frankfurt varies depending on the type of room and booking conditions.
Does JW Marriott Hotel Frankfurt offer airport transfer services?
Yes, JW Marriott Hotel Frankfurt offers airport transportation for guests. We suggest you call ahead to confirm details.
