116 $
The Rilano Hotel Hamburg
🌍 Germany, Hamburg, Hein-Saß-Weg 40
● Center: 9 km
🧭 Coordinates 110 EUR
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Rooms and prices
2 guests
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Standard room
Private bathroom
Beds:
116 $
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Superior room
Private bathroom
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175 $
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Superior Single room
Private bathroom
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214 $
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Executive Double room
Private bathroom
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226 $
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Executive room
Private bathroom
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237 $
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Double Suite
Private bathroom
Beds:
272 $
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Suite
Wireless internet, minibar and private bathroom
Beds:
286 $
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Other
Private bathroom
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Economy room
Private bathroom
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Economy room with view
Private bathroom
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Economy Single room
Private bathroom
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Economy Single room with view
Private bathroom
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Economy Double room with view
Private bathroom
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Standard room with courtyard view
Private bathroom
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Standard room with lake view
Private bathroom
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Standard room with water view
Private bathroom
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Standard room with view
Private bathroom
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Standard Single room
Private bathroom
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Standard Single room with courtyard view
Private bathroom
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Standard Single room with view
Private bathroom
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Standard Double room
Private bathroom
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3 x
Standard Triple room
Private bathroom
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Standard Family room
Family room with bathroom
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Standard Double room with courtyard view
Air conditioning, minibar and private bathroom
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Standard Double room with river view
Private bathroom
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Standard Double room with view
Wireless internet, minibar and private bathroom
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Business room
Private bathroom
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Business room with river view
Private bathroom
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Business Single room
Private bathroom
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Business Single room with river view
Private bathroom
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Business Double room
Private bathroom
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Business Double room with river view
Private bathroom
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Superior room with river view
Wireless internet, minibar and private bathroom
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Superior room with water view
Private bathroom
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Superior room with view
Private bathroom
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Superior Single room with river view
Private bathroom
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Superior Single room with water view
Private bathroom
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Superior Single room with view
Private bathroom
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Superior Double room
Private bathroom
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3 x
Superior Triple room
Private bathroom
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Superior Family room
Family room with bathroom
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2 Bedrooms Superior Family room
Family room with bathroom
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Superior Double Family room
Family room with bathroom
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Superior Double room with canal view
Private bathroom
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Superior Double room with river view
Private bathroom
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Superior Double room with view
Private bathroom
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Superior Double room with water view
Private bathroom
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Deluxe room
Private bathroom
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Deluxe room with water view
Private bathroom
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Deluxe room with view
Private bathroom
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Deluxe Single room
Private bathroom
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Deluxe Single room with water view
Private bathroom
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Deluxe Single room with view
Private bathroom
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Deluxe Double room
Private bathroom
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Deluxe Double room with water view
Private bathroom
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Executive room with lake view
Private bathroom
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Executive room with river view
Wireless internet, minibar and private bathroom
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Executive room with view
Private bathroom
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Executive Single room
Private bathroom
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Executive Single room with river view
Private bathroom
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Executive Single room with view
Private bathroom
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Executive Double room with river view
Private bathroom
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Executive Double room with view
Private bathroom
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Executive Double room with lake view
Private bathroom
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Classic room
Private bathroom
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Classic Double room
Private bathroom
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Suite with canal view
Wireless internet, minibar and private bathroom
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Suite with river view
Wireless internet, minibar and private bathroom
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Suite with water view
Private bathroom
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Suite with view
Private bathroom
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Single Suite
Private bathroom
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Single Suite with river view
Private bathroom
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Single Suite with water view
Private bathroom
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Single Suite with view
Private bathroom
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Double Suite with river view
Private bathroom
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Double Suite with view
Private bathroom
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Standard Suite
Private bathroom
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Description
Hotel opened in 2006, renovated in 2010. In this mini-hotel 170 rooms, 6 floors.
Policies and conditions
- Wired internet is available in the hotel rooms and is free of charge.
- Pets are allowed on request. Charges may be applicable.
- Private parking is possible on site (reservation is not possible) and costs EUR 11 per day.
- Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 14 years old stay for € 25 per person per night when using an available extra bed.
People 15 years old and over stay for € 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Payment options: American Express, Visa, Euro/Mastercard, Maestro, EC-Card, No prepayment
- Check in time: 15:00. Check out time: 11:00.
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Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
Rooms
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Laptop safe
- Toiletries
Accessibility
- Accessibility features
Services and amenities
- Iron and board
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Breakfast/lunch to go
- Packed Lunches
Internet
- Free Wi-Fi
Transfer
- Transfer services
Languages Spoken
- German
- English
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Bike rental
- Hiking
- Picnic area
- Sun Deck
Parking
- Parking
- Parking nearby
Pool and beach
- Beach/pool towels
Business
- Fax machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Cycling
- Fitness facilities
Beauty and wellness
- Sauna
- Spa
- First Aid Kit
Kids
- Family/Kid Friendly
Pets
- Pets allowed
Health and Safety Measures
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
Street view
Google panorama
Video: Hotel review of The Rilano Hotel Hamburg, Hamburg, Germany.
Map
Reviews
02.09.2024
An excellent hotel if you are visiting Airbus or one of the other aerospace companies in Finkenwerder. The rooms are very comfortable, the WiFi is good. My room was a bit warm and the pillow was quite poor but other than that it was great.
The hotel has a very nice terrace looking out over the Elbe river. It’s a lovely place to have a drink in the evening or enjoy your breakfast.
Breakfast is good with a wide range of fresh food.
There is a ferry stop right next to the hotel is you want to get into the centre of Hamburg after work.
The hotel has a very nice terrace looking out over the Elbe river. It’s a lovely place to have a drink in the evening or enjoy your breakfast.
Breakfast is good with a wide range of fresh food.
There is a ferry stop right next to the hotel is you want to get into the centre of Hamburg after work.
14.06.2024
Very Bad service from the waitress in the bar. She complained because we ask a diner at 20h20 (our aircraft just landed). During the 3 days, she was not amiable with us. We felt she was not happy to serve us. We did not understand what we did wrong. The last day, she threw our credit card ticket on us. Very not appropriate behaviour. This is the first time I experimented such behaviour in a hotel.... I will never come back again.
Curtains in the room let the light pass early in the morning.
We will share this experience in our company community.
Curtains in the room let the light pass early in the morning.
We will share this experience in our company community.
09.06.2024
Very uniquely placed hotel with lavish views of the Elbe river. Good breakfast. A bit away from the airport.
02.06.2024
Good experience
Got back from work it was past 22.00 restaurant was closed still the waiter found ways and got me some vegetable pasta which were pretty good
The rooms were spacious. A kettle would have been nice
Lots of parking space, the wifi worked 2 out of 3 days, it keep cutting off
Breakfast was expensive but nice choice
Got back from work it was past 22.00 restaurant was closed still the waiter found ways and got me some vegetable pasta which were pretty good
The rooms were spacious. A kettle would have been nice
Lots of parking space, the wifi worked 2 out of 3 days, it keep cutting off
Breakfast was expensive but nice choice
11.02.2024
Generally what you'd expect. Rooms seem tired, lights without bulbs, TV without English channel. Food quite pleasant interesting views from you room over the river. Convenient for Ferry and Airbus sites
09.10.2023
The breakfast is a highlight, well prepared every morning. The hotel room is good, clean. The location is next the Elbe, so it's good for a walk.
07.09.2023
This is a hotel that still has understanding about good customer experience. Even I did not end up (yet) to be their customer. But the behavior of the front desk personnel, how they handled my mistakes, made me want to be the customer, and bring my group there, the next time I will go to Hamburg :)
They apparently still understand that we all make mistakes, and they did not charge me even they had the possibility/right to do so.
I think that's also something that all customers should think when we step into the hotel, that they also are allowed to make mistakes and it's not the end of the world, and the best possible behavior is always helping to get the best possible result for all.
The customer is not always right (at least not this time)
They apparently still understand that we all make mistakes, and they did not charge me even they had the possibility/right to do so.
I think that's also something that all customers should think when we step into the hotel, that they also are allowed to make mistakes and it's not the end of the world, and the best possible behavior is always helping to get the best possible result for all.
The customer is not always right (at least not this time)
19.07.2023
We enjoyed the perfect location by the river, close enough to Hamburg at the same time far enough from the city crowd.
Our room was good but not so big. The perfect view compensate for the room size.
Breakfast was good but the restaurant was not air-conditioned therefore the air in there was sticky during the busy hours.
The personnel could be more friendly. Maybe because of the handover there is a bit of a lack of motivation.
We would stay there again next time we go to Hamburg.
Our room was good but not so big. The perfect view compensate for the room size.
Breakfast was good but the restaurant was not air-conditioned therefore the air in there was sticky during the busy hours.
The personnel could be more friendly. Maybe because of the handover there is a bit of a lack of motivation.
We would stay there again next time we go to Hamburg.
08.07.2023
We have been regulars at the Rilano for about 8 years. Every time we drive through Hamburg we stay there, always calling ahead to ask for a room in the center of the river side rooms. The latest visit in June was a massive disappointment. The hotel seems to be changing management. We found:
- The minibar is done, we used to have the lemonade while watching the boats
- The tea kettle is also gone
- The nice individual toiletries including conditioner and body milk have been replaced by a few large bottles as in the Ibis
- The breakfast was so understaffed that it looked like a zoo: all patrons had to sit in dirty tables with mountains of plates and food remains from previous guess, there were no more cups and barely any of some food types, and tables were not cleared at all during the 30 minutes or so that we spent there
So the hotel retains the beautiful rooms and location, but the service has been reduced to a much lower quality, both in the room and outside. So this is a warning for the regulars. We will not come back.
- The minibar is done, we used to have the lemonade while watching the boats
- The tea kettle is also gone
- The nice individual toiletries including conditioner and body milk have been replaced by a few large bottles as in the Ibis
- The breakfast was so understaffed that it looked like a zoo: all patrons had to sit in dirty tables with mountains of plates and food remains from previous guess, there were no more cups and barely any of some food types, and tables were not cleared at all during the 30 minutes or so that we spent there
So the hotel retains the beautiful rooms and location, but the service has been reduced to a much lower quality, both in the room and outside. So this is a warning for the regulars. We will not come back.
15.10.2021
Rilano need to work on there air conditioning system as they are always complains. Plus need to improve wifi system to open system rather than offering tickes.
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Frequently asked questions about The Rilano Hotel Hamburg
How much does it cost to stay at The Rilano Hotel Hamburg?
The cost of living in The Rilano Hotel Hamburg depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near The Rilano Hotel Hamburg?
The nearest sights are: Tierpark Hagenbeck (8 km), St. Michael's Church (8 km) and St. Nicholas Church (9 km)
Which room categories are available in the The Rilano Hotel Hamburg?
You can book Other, Economy room, Economy room with view, Economy Single room, Economy Single room with view, Economy Double room with view, Standard room, Standard room with courtyard view, Standard room with lake view, Standard room with water view, Standard room with view, Standard Single room, Standard Single room with courtyard view, Standard Single room with view, Standard Double room, Standard Triple room, Standard Family room, Standard Double room with courtyard view, Standard Double room with river view, Standard Double room with view, Business room, Business room with river view, Business Single room, Business Single room with river view, Business Double room, Business Double room with river view, Superior room, Superior room with river view, Superior room with water view, Superior room with view, Superior Single room, Superior Single room with river view, Superior Single room with water view, Superior Single room with view, Superior Double room, Superior Triple room, Superior Family room, 2 Bedrooms Superior Family room, Superior Double Family room, Superior Double room with canal view, Superior Double room with river view, Superior Double room with view, Superior Double room with water view, Deluxe room, Deluxe room with water view, Deluxe room with view, Deluxe Single room, Deluxe Single room with water view, Deluxe Single room with view, Deluxe Double room, Deluxe Double room with water view, Executive room, Executive room with lake view, Executive room with river view, Executive room with view, Executive Single room, Executive Single room with river view, Executive Single room with view, Executive Double room, Executive Double room with river view, Executive Double room with view, Executive Double room with lake view, Classic room, Classic Double room, Suite, Suite with canal view, Suite with river view, Suite with water view, Suite with view, Single Suite, Single Suite with river view, Single Suite with water view, Single Suite with view, Double Suite, Double Suite with river view, Double Suite with view, Standard Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at The Rilano Hotel Hamburg?
Check-in at The Rilano Hotel Hamburg is possible from 15:00, check-out is until 11:00.
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