Hyatt Regency Koln
Rooms and prices
Description
Hotel opened in 1988, renovated in 2011. In this mini-hotel 306 rooms, 6 floors.
Policies and conditions
- Pets are allowed on request. Charges may be applicable.
- Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Private parking is possible on site (reservation is not possible) and costs EUR 36 per day.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, EC-Card, UnionPay credit card, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Flat-screen TV
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Packed Lunches
- Bottled water
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- German
- English
- Multi-language staff
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Pool facilities
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Babysitting and childcare
- Pets allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Hyatt Regency Köln, Cologne, Germany
Map
Reviews
We were kindly offered a very early check-in (I know this is subject to availability), however this was very appreciated as we arrived after a travel day and were very tired. The staff we dealt with were all kind and welcoming.
The amenities are great, and the hotel is in a good central location. I would happily come again.
However, the location was a big plus. Right across the cologne cathedral, on the Rhine river, with great views of the Cologne city and the cathedral. We enjoyed a glass of hot chocolate in their Sticky Fingers restaurant while savoring the view of the beautiful cathedral. Have to cross the river on the bridge to get to the other side of the city where the Christmas markets are.
Staff were professional and welcoming. No issues there.
We loved the breakfast with a breathtaking view - had so many different food options. Staff are very nice and helpful. Has a bar and couple of restaurants which are very peaceful and nice.
If you book a room facing Köln cathedral your experience is going to be more interesting. Fireworks during the night was fantastic and you get a good view from the hotel floors. We loved our experience in sauna, steam room, cold plunge, swimming pool and jacuzzi. There is a good size gym.
Cross the bridge to explore the old town. Direct train to the airport.
Sadly we felt unwelcome throughout our stay, seemingly because we were younger than the typical clientele. This became particularly apparent as we waited for a taxi in the reception area, where we noticed disconcerting looks and sensed a difference in how we were treated compared to older guests.
The rooms were extremely outdated, especially considering the price point. The air conditioning didn’t work properly, leaving the room feeling dusty, and the lack of a main light coupled with a small window made the space uncomfortably dark. The bathroom was similarly outdated, and we were surprised at the lack of modern touches you’d expect from a hotel of this standard.
Breakfast was another disappointment. Despite arriving at 10:00 am—well before the advertised end time of 10:30—we were told we only had 15 minutes to eat. To make matters worse, we were rushed into ordering drinks before we even had a chance to settle at our table.
Overall, while the location is hard to fault, the dated rooms, lack of hospitality, and poor breakfast experience make it difficult to recommend considering the price point
Not only this I have also been charged twice for the room resulting in over 1,000€ being charged to my card for a two night stay!
Thanks
I stayed at the Hyatt Cologne for 5 days, and while it's a decent hotel overall, I had one complaint. The room I was staying in was by the stairwell, and you could constantly smell cigarette smoke, which was quite unpleasant. If cigarette smoke bothers you, I would suggest avoiding rooms near the stairs. On the positive side, the rooms are spacious, but be aware that there are no international outlets, so you'll need to bring your own charger/adapter. The bathrooms are huge, and the hotel is in a good location, within walking distance of many popular spots.
Frequently asked questions about Hyatt Regency Koln
How much does it cost to stay at Hyatt Regency Koln?
The cost of living in Hyatt Regency Koln depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Hyatt Regency Koln?
The nearest sights are: Great St. Martin Church (590 m) and Cologne Cathedral (890 m)
Which room categories are available in the Hyatt Regency Koln?
You can book Room, Quadruple room, Quadruple Club Access room, Quadruple Club Access room Rhine View, Double room, Double room Rhine View, Double Club Access room, Regency Executive Double Suite, Presidential Double Suite, Regency Double Suite, Regency Double Suite View, 1 Bedroom Apartment, 1 Bedroom Double Apartment in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Hyatt Regency Koln?
Check-in at Hyatt Regency Koln is possible from 15:00, check-out is until 12:00.