Hotels with heated pool in Punta Cana

We had both been assigned the same room and had to all go back to reception to have things straightened out - People were smoking inside the resort where there were “no smoking” signs - Many tiles in the pools had come loose and we sitting detached at the bottom of the pools - a few of the waterslides were broken and taped off to not be used

- Rooms were not well cleaned and are run down - We saw 4 cockroaches in our room during the 4 night stay - Checkin was confusing and we were not given towel cards, or provided the log in for the wifi - After we got to our room another family showed up with keys to our room

Everything was perfect, from the food, the location, and the staff's attention, making the stay excellent. Highly recommended and a huge thumbs-up from Chayanne!

It was a nice hotel. We were satisfied. It was clean, the service was successful.

Excelent amenities, and service. A lot of fun and different things to do.

The party aspect is amazing but in terms of quality food, beverages, or cleanliness it is only okay. The service is not 5 star either.

Did I forgot to mention Carmen Vasquez, Maria and Carlos for your activity department? They are dedicated workers to make our staying a very pleasurable experience. Salute to them and their colleges

Carmen Vazquez makes the daily entertainment each evening lively, fun and inclusive. Ramon and Santos at the main pool are familia! The service is impeccable

We are currently staying here and we are having an amazing time. Our Master Suite Swim-Up is fabulous. It’s so nice to have my morning meditation right outside my room then enjoy a morning swim

What a great place to be! The room is very nice, the staff members are very friendly, and all the drinks are made to our satisfaction. With limited English, everyone is so eager to help out

Amazing trip! My mom and I had such an amazing time and can’t wait come back! Everything was perfect, exceeded my expectations! Service was outstanding all around

Pure magic down to every facet of meticulous detail. These wonderful folks will make sure that you are taken care of down to the very last minute of your stay

Friendly staff, efficient in all areas, beautiful and comfortable rooms. The pools are wonderful but the beach is amazing

In fact, we often had to leave the pool to find the better ones. We ended up relying on room service more than we expected

Soft white sand, gentle surf, warm water! The food was beautifully presented but fairly bland and many things were not hot on the buffet. The bread, fruit and coffee were amazing all the time

Amazing hotel, amazing staff, great food, and a stunning setting! I honestly couldn't have asked for a better first experience of the Dominican Republic

The only thing is the alcohol is not very strong. I liked how they have so many things to do in the resort and you can’t get bored

What a beautiful country with beautiful people! Will definitely return next year!!

Amazing staff so kind and ready to help in whichever way. The food and drinks were awesome ! The entertainment was spectacular. Went on a trip with friends and we had such a wonderful time and will be going back soon!!!!

This resort had the best customer service I have ever experienced. We arrived and the door man escorted us to the desk to check in. They offered us refreshments while we waited. The staff is so friendly and helpful

The resort is absolutely beautiful and extremely well kept. One improve would be the reservation times for restaurants. You have a very small window in the day to make them

This place was amazing highly recommend to anyone in the area

There are people selling stuff in the beach which affects your calm and enjoyment. Front desk could improve as we payed for a service that was not provided. Fortunately this was resolved

The transport to and from the airport was confusing; this should improve

We chose the hotel for a long time and chose this hotel and were not mistaken. The staff is very friendly, the food is delicious, our breakfast was included. We had lunch and dinner in a cafe, the price is normal

The proximity to the ocean and the beach in this area is really one of the best - white sand that does not heat up in the sun, azure water, almost always without waves. If there are waves, then they are small

Great hotel, good grounds and level of service. The hotel is very nice, clean and comfortable. It's just that there are good conditions and low prices. I recommend.

The beach is excellent, the sea is excellent. In general, we rested very well

Paradise Beach is 30 meters away

Hotel is sufficient for singles or family stay. The room has all amenities and stores, restaurants and other services are very close by. Thw room has a kitchenette with stove top

The beach is a 10 minutes walk from the hotel

I liked the hotel very much! Food, living conditions, service - everything is at the highest level. But the main thing is that the nature and the magnificent sea left the most favorable impression.

We met, as usual, with a smile, everyone was positive. There are more individuals, but everyone has enough of everything, they adapt to everything. The food is fluctuating and delicious

Housing left only beautiful memories

If you want to have a great time, spend your days at the guitar pool and ask for Hector as your bartender. Amazing service and even better drinks!

The first incident happened by the pool where a pair of glasses were lost and returned to one of the entertainment/pool workers and then denied the guest handed him anything

This is not a review categorizing every single worker as a thief and a liar because there were some who genuinely treated me well but there were a few who you can clearly tell do this regularly to split profits amongst each other

I made this a high rating review so everyone can see! I just got back from Hard Rock in Punta Cana yesterday and it is safe to say it was my first and absolute LAST time I'll be going there

If you go to La Isla buffet make sure you hold on tight to your belongings, they stole my phone while I was waiting for my omelette to be made. I placed it down on the counter to grab a tip and I now regret doing that

Just stayed here in a suite for the past week and had an amazing time. The food, drinks, and service were all wonderful and the property was beautiful

Lovely beach but there aren't a lot of sunbeds for all the hotel guests. The pool is also nice and it's convenient that it's right by the beach and close to the bar

This place is absolutely beautiful! This is our third time visiting and there are so many reasons to keep coming back! The beach is perfect, well kept and has so many loungers! The pools are great! We loved their restaurants and the buffet is a convenient and delicious back up for every meal

This time everything was open & we enjoyed being at the large adults only pool & doing water aerobics there too. (The guys running that were fantastic and each person working the bar area too)

I had the best time with my huge family! Everyone who works at this resort is so wonderful and accommodating! Aniblaisy from the entertainment team turned my trip from a 10/10 to a 100/10! She was so kind to me every time we spoke! She introduced me to do some activities and I had so much fun every time! Also, a shoutout to housekeeping! Not only was my hotel room the best hotel room I’ve ever stayed...

Super nice resort, regarding some of the drama reviews it's what you make of it. The food is so-so, you can't beat the location as the beach is spectacular. The rooms are nice, staff is great

The hotel has a beautiful environment, beautiful sea water, comfortable beach, golf course, football field, tennis court, basketball court, and many recreational facilities on the sea

It wouldn't be a problem, but with a 2 year old is almost impossible to stay still. Overall amazing place and I would definitely go back again

Four of us took a girls trip in February. The service was very excellent and on par or even with any other resort! The food and grounds/room were appropriate for the 3

I wish I could stay here forever. I've traveled extensively internationally, but this was my first tropical vacation, and I can't say enough about how incredible this resort is

Some mediocre, some very good! Resort and rooms- the grounds are quite small as is the total capacity of guests. We were there for four nights and felt it was the right amount of time

Our concierge, Adriel, was nothing short of amazing—attentive, proactive, and always one step ahead. He’d already secured dinner reservations before we even thought to ask, ensuring we never had to worry about a thing

He was also incredibly helpful with booking excursions and offering great tips on how to make the most of them. Ultimately, it’s the people like Adriel here that make this place truly special

Upon our arrival we were greeted with warmth and a feeling that we were the most important people there. Our Butler /Concierge Juan was and is top notch! We never wanted for anything. Reservations were made for us

I have been treated like a queen everyday everywhere I went. I looked forward to going to the pool everyday to see the boys at the swim up bar and the lobby to see Jeisel and Patrick

The people who work here really are what makes this place magical. I can't wait to come back just to see the employees here ❤️✨ thank you so much for such an amazing experience

Juan remembered each of our names thru out the trip and greeted us always with a warm hello, smile and kind words. The resort is amazing ! From the rooms to the grounds

My wife and I had the absolute pleasure of being served by Randolfo during my recent visit to Mal de Sal, and I can confidently say that his service was exceptional

There were 6 of us and each one of us felt the same. You will be pampered and made to feel like a king or queen ! Would highly recommend Melina Wellness Punta Cana

Beautiful and huge complex with very well-kept buildings and landscapes; however, there are not enough trains during rush hours, which delay dinner reservations and excursions for guests

Excellent bar-restaurant, very tasty meat, super-friendly staff. Of the minuses - by the end of the meal the necessary dish may run out (we did not have time for BBQ Ribs)

Overall, very friendly and professional personnel mostly everywhere, but at the gym, where the crew count care less about the facility

We stayed away from the salad bar, drank bottled water, beer and wine only. The pool and beach were close together and that is just wonderful

Negatives: room cleaning was poor, we all got sick eating buffet food, reception desk never picks up the phone, one day fresh towels were not left in room and had to wait for over an hour for these to be delivered, in premise everything is overpriced, rude treatment at front desk by some employees

Aside from the sewage odor in the area of the Platnum member, the resort is absolutely beautiful. The staff were very warm and welcoming. Our first all inclusive, it was very pleasant and worth the trip

The room, the unique experience, i wouldn't book the normal rooms from Lopesan. The beach is so near to the rooms, and the unique buffet is amazing.

El personal amable, sin duda alguna te hacen sentir de lo mejor, este hotel es maravilloso.

I have been to more than 40 countries, and this hotel is the most luxurious, well-equipped, and most thoughtful luxury hotel I have ever stayed in. It is only 3-5 minutes away from the beach

There were lots of friendly staff and they were very organized. The resort is big with lots to discover yet simple to navigate on the map they gave us upon check-in

The beach was clean and magnificent! We would highly recommend this resort

The sea view is unbeatable and I was completely shocked

Honey good hotel and good service

When I arrived, the reception wanted to charge me $400 because the Trip app registered my daughter as a minor who is 17 years old and they register children under 12 years old. In the end, they charged me an extra $113.

The only thing I suggest is that the hotel gets some upgrades in the rooms, and the pool water level is a little higher. The water wasn’t hitting the skimmers so I’m not sure how much is filtering

First of all! Best butler is Carlos Rosario! You need to get in contact with him at your arrival, he will take care of all your needs and make sure you get a VIP experience! The resort is amazing with super nice rooms and views

The food was pretty great and the restaurants were amazing too! All in all we had an amazing vacation!

Wendy the waiter came over and ask us what we would like to eat. I told him that I would like the shrimp bisque, shrimp cocktail and I was told that they were out of shrimp cocktail, I continue with my order and he left

After having a body massage at the spa we spent all morning and early afternoon by the jacuzzi. We decided to have lunch a little after 2:00pm. We walked in the restaurant and we noticed no one greeted us by the door

He very rudely answered me, if the green salad doesn’t have avocado why would you like to change the chefs menu. Wow, that was a slap in my face, I have never been denied any small request by anyone

Additionally, the concept of a ‘silent pool’ feels impractical, given the noise from the nearby pool bar and party boats

I would prefer a more lively pool area with music and more activity options, rather than the entire resort taking an ‘anti-music’ approach in both the beach and pool areas

This was our honeymoon and we were here for 11 nights! This place is absolutely AMAZING! Ana Munoz at the Jigger bar was the BEST, she was very personal and very hard working! All of the workers were so amazing, Jenfry was our concierge and it was so kind and friendly, helped us with all! Claudia Rodriguez did a great job whipping up drinks for everyone and being so kind! :) 10/10 recommend

Don’t do levelZ because you will waste your money on nothing. Adults only is worth it! Is located it everything, and you get great service. The breakfast is amazing and you’re located to restaurants too! And it’s cheaper

Customer service is so good! I don’t normally post Google review but I had to let everyone know this is the best hotel in Dominican, if your coming from the UK do all inclusive it’s worth it

Wander, Rooftop staff and Juan were amazing, providing excellent service as bartenders and servers. Beautiful landscaping and view on roof top is nice. However, Edwin did not make us feel welcome or valued

Very accessible, pool is lovely and great temperature. Room is spacious and the whole resort is clean. Beautiful beach and friendly staff. The animation team are brilliant

We had a great stay here at the Barcelo Occidental Caribe. The rooms were clean, we were able to get into all of the restaurant which was a great experience

The games were fun, and Valentin put on a good show for the group, with an appreciated variety of languages for the multi-lingual crowd. Looking forward to visiting again when the cold weather hits next year

Always happy and positive, bringing a friendly and enthusiastic vibe to the whole resort

This was a great experience! The resort itself was gorgeous, with great restaurants (French and Italian were our favourite), the buffet was great- there was always something we found to eat

The cons - there is really no amenities in the room, no beer or alcohol, cleaning needs improvement the girl came in the room daily and made the beds but often left towels on the floor and did not even take out garbage

I stayed in this hotel back in 2017. The pool is amazing and they keep you entertained with fun activities during the day. The buffet is great and we specially enjoyed the restaurants we could book for no extra cost

Resort was fun! They had foam parties, large pools, servers and bartenders were great! I enjoyed the a la carte restaurants a lot, the buffet was okay! I did get food poisoning pretty badly for two days - I think from the burger/wing shack

Amazing staff so kind and ready to help in whichever way. The food and drinks were awesome ! The entertainment was spectacular. Went on a trip with friends and we had such a wonderful time and will be going back soon!!!!

This resort had the best customer service I have ever experienced. We arrived and the door man escorted us to the desk to check in. They offered us refreshments while we waited. The staff is so friendly and helpful

The animation is very good, prizes are given for participating in competitions. Friendly, funny and kind animators, I especially liked Keila. Night show is worthy and interesting

The resort is absolutely beautiful and extremely well kept. One improve would be the reservation times for restaurants. You have a very small window in the day to make them

what a lovely hotel some staff are friendly some are not , especially if you don’t tip !! Tipping is essential here or your holiday will be ruined !! very clean rooms lots of verity of food the restaurants are the best food , make sure you book straight away , but also tip again !! if your English tour definitely second best so just remember that

We have a great time at the Grand Sirenis Punta Cana. The staff was very attentive and helpful. Sheila, our housekeeper, was very sweet, kind and very hard worker. She keep the room clean, tidy and stock up everyday

On our last day she made a special towel deco for the kids. Pedro at Expedia counter desk was always friendly and kind. He was so helpful that he upgraded our rooms to family suites for privacy and extra space

The resort was not too busy in September which was nice because we always found a spot on the beach, by the pool, water park and best of all they always had towels

My first time in Dom rep. Hotel is great. The staff are excellent. Bar staff are very friendly. David is a great guy, very professional. The pools are beautiful. I would like to come back next year with my family.

We enjoyed this resort and the food selection at the buffet was really good. The paella, seafood and soups were our favourites. My family of three (including a toddler) stayed for 6 nights and no complaints

Nice hotel, big beautiful territory. Very tasty food! Friendly staff. Lots of sunbeds on the beach and by the pools. The animation team is super, they rock and get everyone going, well done!!!

Beautiful hotel with an amazing location however there is a lot of room for improvement. The room is not properly clean, there is always a towel or water missing. They basically do the bed and that is it

From the shows performed during the night, water aerobics/games organized for our leisure was great! I can’t thank them enough for providing such great experience here at the resort

Also you definitely have to upgrade the room for the privilege option otherwise the room is terrible. Old, the door had a big gap underneath, the fridge was not working and the smell was not good

It's nice to be able to get pizza and have hot sandwiches made fresh pressed poolside over at the other Catalonia

The reusable cups are also not properly clean (there were things like lip balm marks from previous guests), so bring your own. The kids area had several broken bits and the pool was too small

You can walk from your room to the pools, lobby, or beach within 5 minutes or less! Another thing we loved was how friendly and efficient the staff was - all the staff working at the pool, bars, restaurants, lobby, etc

The entertainment staff at the pool really work hard to provide a fun environment to its guests all day everyday! Also - everyday our room was made to be perfectly cleaned by staff and fresh towels were always provided

Our wedding photographer and videographer were also super amazing, they captured incredible moments and made a beautiful video. My whole party doesn’t stop talking about how amazing the entire trip and wedding was

The accommodations, beach and pool area were clean and well laid out. We highly recommend this resort for a one week vacation - to energize and relax!

The resort we stayed at last year was around a 15 - 20 minute walk just to get from the lobby to the beach - at the serenade resort everything is within a short walking distance

Wonderful fun time at Serenade Punta Cana. The entertainment staff is fabulous, Marino, Francis, Stephanie and Maria provided us with lots of fun everyday

Whether you're indulging in a multi-course dinner or enjoying a quick bite by the pool, the hotel ensures that food is not just an amenity but a highlight of your stay. Highly recommended for food lovers!

I loved t b e staff, the shows and the beach. The food was a little less tasty than i expected, and more music and activities would have been desirable. All in all it was a great resort.

The resort was large and very well maintained. We enjoyed the food and beverage. Grey in Guest Services and Mayelin at the pool bar were so wonderful

Most of the staff were happy and welcoming. The front desk,/reception were a little less enthusiastic at times and were not always the most helpful

They really know what hospitality and service are and made our stay great

2 - Pool Not very crowded when we were there. We spent a lot of time the quiet pool and bounced back and forth to the ocean. There are bars by the pool and i never had to wait for a drink

The animation team was amazing and had entertainment all day long at the beach in the morning on the beach, afternoon by the pool and awesome dancing with Blue in the lobby at night

The hotel itself is excellent, the food is very good. The sun loungers are more or less so. The beach is excellent. The best in Punta Cana. A very good pool.

The pool was so nice, the drinks were good. The staff was even better! The entertainment staff was hands down the best part, the blue team is really what brings rhis experience all together

I had the most amazing trip at ocean blue and sand! This was my first ever vacation and it was the best time I ever had. The food was amazing, minus the long wait for the walk up restaurants

It was an unforgettable experience, we liked everything! The hotel is constantly being maintained and this provides facilities in good condition

The all-inclusive is great, breakfast and lunch buffet with a wide variety and good seasoning. Of the a la carte restaurants, I would give special mention to the Sensai Japanese restaurant

Whether it was poolside games, evening shows, or dance lessons, he made sure everyone felt included and had the time of their lives

We had a great time here, the food was amazing everywhere we ate especially the garden grill steakhouse (highly recommend). The hotel itself, the beach and pools were unbelievably beautiful

The pools are incredible, offering plenty of space to relax and have fun, while the beach is nothing short of spectacular – a perfect spot to enjoy the sun and waves

My stay at the Bahia Principe hotel was absolutely unforgettable! From the moment we arrived, the staff went above and beyond to make us feel welcomed, but what truly stood out was the incredible animation team

Junior Fox has an amazing ability to connect with both kids and adults, creating a fun and vibrant atmosphere throughout the resort. The entire animation team deserves praise for their dedication and hard work

They brought so much energy, creativity, and joy to our vacation. A special shoutout to Junior Fox, who is an absolute star! His charisma, humor, and talent made every activity more exciting and engaging

The service was equally impressive: Adrianna and Elvis were incredibly kind and attentive throughout our meal. It was so good that we immediately booked a table for the next day! An experience not to be missed !

The grilled chicken was perfectly cooked, and the cheesecake dessert was the best I’ve ever had! The presentation of the dishes was beautiful, and everything came out hot and fresh

The staff was attentive, friendly, and knowledgeable about the menu, which made ordering so easy and enjoyable. The food was absolutely delicious—every bite was bursting with flavor

Every staff member looked happy to be there. I have never experienced such amazing service. I know this is a “5 star” resort, but I was shocked by how kind and helpful everyone was

The service is outstanding from the moment you walk in Til the moment you leave. The drinks were very good and the reservations for the restaurant you definitely have to try it

Amazing Experience at gold fish beach club I had an incredible dining experience at gold fish beach club. From the moment I walked in, the atmosphere was warm and welcoming