Best Hotels in Punta Cana

The hotel's maintenance is super good, with only a few minor details like the public restrooms that require general maintenance, but not cleaning

The food is what I think could be improved a bit more, apart from the Toro restaurant, which was high quality. The food is good but not excellent. We visited all the restaurants and they were all good

I don't have anything negative about the hotel. The bad thing for us was the beach, which was impossible to swim in, with too many waves. Children can't even play on the shore, which is extremely dangerous

If you're not interested in buying a property, don't agree to go to the point-based talk because you'll lose half your morning. And with the vendors on the beaches, you'll find better prices

Just stayed here in a suite for the past week and had an amazing time. The food, drinks, and service were all wonderful and the property was beautiful

If you're just looking for the beach, this isn't the hotel for you, although you can find quiet beaches within a 20-minute walk along the shore

I had the best time with my huge family! Everyone who works at this resort is so wonderful and accommodating! Aniblaisy from the entertainment team turned my trip from a 10/10 to a 100/10! She was so kind to me every time we spoke! She introduced me to do some activities and I had so much fun every time! Also, a shoutout to housekeeping! Not only was my hotel room the best hotel room I’ve ever stayed...

These are hard working men and women who deserved to be recognized! Also the front desk service people did their best to be helpful when needed

The bathroom could be a little better, though. The shower was old and didn't work very well. The buffet is good, I think the food could be a bit more seasoned and more varied, but it was nice enough

This place is absolutely beautiful! This is our third time visiting and there are so many reasons to keep coming back! The beach is perfect, well kept and has so many loungers! The pools are great! We loved their restaurants and the buffet is a convenient and delicious back up for every meal

The hotel has a beautiful environment, beautiful sea water, comfortable beach, golf course, football field, tennis court, basketball court, and many recreational facilities on the sea

The hotel has eleven dining halls, providing different food services

Awesome service! The staff is exceptional, we stayed at the Level and had Eddie as our concierge and he was the BEST! He facilitated everything we needed and kept us up on the daily activities

Franklin was a excellent server and attentive to our needs. We encountered a few issues with our order, but he was positive and receptive to correct them

Randolfo’s knowledge of the menu was impressive, and he provided excellent recommendations based on our preferences

Upon our arrival we were greeted with warmth and a feeling that we were the most important people there. Our Butler /Concierge Juan was and is top notch! We never wanted for anything. Reservations were made for us

I have been treated like a queen everyday everywhere I went. I looked forward to going to the pool everyday to see the boys at the swim up bar and the lobby to see Jeisel and Patrick

The people who work here really are what makes this place magical. I can't wait to come back just to see the employees here ❤️✨ thank you so much for such an amazing experience

The team is globally very nice. I have to do a special mention to the buffet team, who is very kind, remembers names and take a good care of the guests

Ronin Reyes, Carmen Vasquez and Reynaldo GPS were the best! The went above and beyond to make our stay wonderful. Will definitely be coming back soon!

Food is good, not five stars, not good enough in an hotel of that size

Did I forgot to mention Carmen Vasquez, Maria and Carlos for your activity department? They are dedicated workers to make our staying a very pleasurable experience. Salute to them and their colleges

We are currently staying here and we are having an amazing time. Our Master Suite Swim-Up is fabulous. It’s so nice to have my morning meditation right outside my room then enjoy a morning swim

What a great place to be! The room is very nice, the staff members are very friendly, and all the drinks are made to our satisfaction. With limited English, everyone is so eager to help out

Aside from the sewage odor in the area of the Platnum member, the resort is absolutely beautiful. The staff were very warm and welcoming. Our first all inclusive, it was very pleasant and worth the trip

Beautiful and huge complex with very well-kept buildings and landscapes; however, there are not enough trains during rush hours, which delay dinner reservations and excursions for guests

A shout out to one of the managers, Manny thanks for helping us arranging our transportation to the airport when we had no cell service. And yes Greisy, one of the staff at the buffet

We stayed away from the salad bar, drank bottled water, beer and wine only. The pool and beach were close together and that is just wonderful

But for the little money you pay, you get an amazing value, much better than comparable cheap AI resorts (I have been to several of them)

Amazing price value! Yes, it's a cheap all-inclusive resort, so don't come with 5-star high-end expectations

This resort had the best customer service I have ever experienced. We arrived and the door man escorted us to the desk to check in. They offered us refreshments while we waited. The staff is so friendly and helpful

The animation is very good, prizes are given for participating in competitions. Friendly, funny and kind animators, I especially liked Keila. Night show is worthy and interesting

Amazing staff so kind and ready to help in whichever way. The food and drinks were awesome ! The entertainment was spectacular. Went on a trip with friends and we had such a wonderful time and will be going back soon!!!!

I stayed in this hotel back in 2017. The pool is amazing and they keep you entertained with fun activities during the day. The buffet is great and we specially enjoyed the restaurants we could book for no extra cost

The resort is absolutely beautiful and extremely well kept. One improve would be the reservation times for restaurants. You have a very small window in the day to make them

This place was amazing highly recommend to anyone in the area

My new room is much better, excellent housekeeping. The buffet is very good, breakfast staff are good and the buffet manager is excellent and very attentive

First of all! Best butler is Carlos Rosario! You need to get in contact with him at your arrival, he will take care of all your needs and make sure you get a VIP experience! The resort is amazing with super nice rooms and views

The al la carte restaurants are not very good apart from the fish restaurant which was delicious. The Mexican served cold food that was sat for too long. The pizza and taco snack bars are delicious

After 48 hours of being here at the royal club, things are not quite looking good. We are royal club members of nearly 18 years. Today was an experience that I would never forget

The only downside to the resort is there wasn't as many activities for teenagers to participate in. Other than that, great resort and would recommend it!

My first room was not good as my daughter got an electric shock from the hairdryer and the plug sockets did not work properly, but the guest services moved me as soon as I complained

Customer service is so good! I don’t normally post Google review but I had to let everyone know this is the best hotel in Dominican, if your coming from the UK do all inclusive it’s worth it

We had the pleasure of being served by excellent staff such as Alejandro and Isidro who made us feel well taken care of

good people good drink good food good sea

Best staff wander! He is so welcome, honestly he makes me want to come back because he makes the whole hotel better

Wander, Rooftop staff and Juan were amazing, providing excellent service as bartenders and servers. Beautiful landscaping and view on roof top is nice. However, Edwin did not make us feel welcome or valued

We had 24/7 concierge service provided by Jose and Eddie and they both were wonderful and made sure that our stay was beyond excellent. Totally loved all the wellness inclusive activities too

I like everything except the boogie tour, they cancel the tour and dont inform or give us notice about the holiday .when we separate

The attention and service of the staff was amazing want to point that out specially for Cindi that tried to help us. We had issue with the A/C since the day we arrived, it was just like a fan no cool at all

The next day we talked with Cindi and reported the same and she tried to helped us giving us other room but we checked it first and the A/C was the same way

Hotel bathrooms are old, rusty pipes. Shower tub combo is too small. Handrail in bathtub makes it difficult to shower. Toilet flooded then wouldn't flush

We reported it that same day we got there and nothing was done and also the shower was cloged and all the water remained there for a while

The food was not great, the people were not friendly and the room was not clean and things were broken. Would not recommend.

As a result we did not have good night rests. The staff did do their best to accommodate us but no real resolve

My first time in Dom rep. Hotel is great. The staff are excellent. Bar staff are very friendly. David is a great guy, very professional. The pools are beautiful. I would like to come back next year with my family.

So far we have enjoyed our stay very much and the animation team is fabulous. The food is also excellent and very good hospitality. The animation team is professional and very entertaining

We enjoyed this resort and the food selection at the buffet was really good. The paella, seafood and soups were our favourites. My family of three (including a toddler) stayed for 6 nights and no complaints

My family of 33 went to this resort early August, it was gorgeous! Sandy at the front desk is the best. She is so patient and provides amazing customer service. And Pedro the server is amazing as well

The resort was not too busy in September which was nice because we always found a spot on the beach, by the pool, water park and best of all they always had towels

doing their jobs! Overall it was a good experience!

Love the beach and the pool. The happiness providers were awesome taught my senior trip girls some dances. Had a great stay.

The staff is mostly rude and seems to be unhappy all the time (for example you order a coffee or a juice and it seems like you are asking them to give you a kidney), except for a few ones

The reusable cups are also not properly clean (there were things like lip balm marks from previous guests), so bring your own. The kids area had several broken bits and the pool was too small

Also, I killed a cockroach in the middle of the food area in the buffet! Some staff are really on island time, you order a drink in the beggining of the meal and would get it at the end

We booked a Japanese restaurant and told them we were vegan, they said it was okay and then served us cream cheese and eggs, just as an example

So nice place with good personal! Chokolate is the BEST!!! Will come back

The resort grounds were beautiful and well kept, they generously upgraded our room and many of our guests that came as well, the food was good and different each day (snack bar had amazing food and air conditioned) the service at bars and restaurants lacked (extremely slow/no desire to work) but my wedding day was absolutely perfect

You can walk from your room to the pools, lobby, or beach within 5 minutes or less! Another thing we loved was how friendly and efficient the staff was - all the staff working at the pool, bars, restaurants, lobby, etc

The entertainment staff at the pool really work hard to provide a fun environment to its guests all day everyday! Also - everyday our room was made to be perfectly cleaned by staff and fresh towels were always provided

We just got back from a week spent at the Serenade resort in Punta Cana and we absolutely loved this resort! One thing we loved about this resort was that it was a smaller resort compared to others we have stayed at

Our wedding photographer and videographer were also super amazing, they captured incredible moments and made a beautiful video. My whole party doesn’t stop talking about how amazing the entire trip and wedding was

The dive shop and dive guides were really excellent - friendly whilst also being very professional from a safety point of view and offered a great service. All in all a great stay and great value for money

I loved t b e staff, the shows and the beach. The food was a little less tasty than i expected, and more music and activities would have been desirable. All in all it was a great resort.

The resort was large and very well maintained. We enjoyed the food and beverage. Grey in Guest Services and Mayelin at the pool bar were so wonderful

Overall had a great experience. The beach and rooms are beautiful. Pool is clean and well maintained. Staff is mostly friendly and profession. Ayayay is very professional and helpful. Made every night fun and enjoyable

They really know what hospitality and service are and made our stay great

They always greeted us and seemed genuinely happy to be there. This crew did an amazing job and I was sad to say good bye

Excelente facilities , amazing food for a all inclusive and good price . It was worth every dólar Ext Confortable , luxurious and clean

Don't forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ. This web site will compare hundreds of booking web sites and typically will have prices much cheaper than others! Thank me later! This resort is one of the best in the area

Everyone works hard and goes above and beyond to allow an enjoyable experience. The resort was very well maintained, clean and beautiful. The pools and lazy river were awesome. We would definitely return in the future

I've been staying here for a very long time. If you stay for a few days you for sure won't regret it. We loved our vacation here! Everything was wonderful. The staff are so nice and friendly

Gorgeous facility, amazing service from Alexander The Great, amazing service from Esteban, but that front desk really made for some frustrating times when you’re shelling out that much money for vacation

The resort itself is gorgeous and has everything you need right there in one spot. The biggest downfall here is the front desk. They would never answer the phone when you would call down to the desk

Tequila restaurant was a great experience. Servers were excellent and attentive. Luis and Jirgis were very very nice and passionate about their service. I never had to look for them to ask for anything

He was unbelievably friendly, always coming up to us and making sure everything was good and seeing anyway he could help make it better for us

The all-inclusive package is excellent, with unlimited drinks and a variety of buffet options that cater to different tastes. The fine dining restaurants also deliver a great culinary experience

My stay at the Bahia Principe hotel was absolutely unforgettable! From the moment we arrived, the staff went above and beyond to make us feel welcomed, but what truly stood out was the incredible animation team

Junior Fox has an amazing ability to connect with both kids and adults, creating a fun and vibrant atmosphere throughout the resort. The entire animation team deserves praise for their dedication and hard work

They brought so much energy, creativity, and joy to our vacation. A special shoutout to Junior Fox, who is an absolute star! His charisma, humor, and talent made every activity more exciting and engaging

The service was equally impressive: Adrianna and Elvis were incredibly kind and attentive throughout our meal. It was so good that we immediately booked a table for the next day! An experience not to be missed !

The Unique package was definitely worth it, especially if you plan to visit during peak months. Our butler Victor was the best! He was so attentive and went above and beyond to make sure we were taken care of

The grilled chicken was perfectly cooked, and the cheesecake dessert was the best I’ve ever had! The presentation of the dishes was beautiful, and everything came out hot and fresh

Highly recommend it to anyone looking for great food and excellent service!

The staff was attentive, friendly, and knowledgeable about the menu, which made ordering so easy and enjoyable. The food was absolutely delicious—every bite was bursting with flavor

Every staff member looked happy to be there. I have never experienced such amazing service. I know this is a “5 star” resort, but I was shocked by how kind and helpful everyone was

This place had excellent service, the girls were very attentive and an excellent massage.... I recommend the girl named Ana 😃

The massage was very good but they are very expensive. 110$, 50min 99$ (actual there is an offer for 75$). I booked the 50min but the massage was actual only 40min. That‘s the Reading whu they lost 2stars

Big negative point the isolation of the hotel which made it impossible to really go for a walk in contact with the Dominicans etc. We had to take excursions to the hotel which were very expensive

You can get around well with the shuttles. The main restaurant choice is not bad at all. The beach is pretty but a lot of waves and watch out for touts on the beach

Tip: if you wait to buy spa services you can order them from the multiple sales people (kind of annoying) however save a lot on the cost

I had the relax massage at Ambar. It was a fair experience but in general it wasn’t the greatest massage and I felt a bit beat up after

Everything about our honeymoon was amazing! As frequent cruisers, we decided to go on a limb and stay at a resort. We are so happy with our experience! Every place here had the best service

This this is only my second time out of the country and my first time in Punta Cana and 1st all inclusive. My experience has been great so far. The room was great tho I wish I would have sprung for the beach view

The resort truly lives up to its name, providing an experience of pure luxury and relaxation. What really made my trip special, beyond the stunning facilities and beautiful grounds, was the incredible service

My view is still great but nothing beats a beach view. The give you a glass of champagne when you arrive. There was a bottle of champagne waiting for me in my room

I’ve only tried 2 restaurants here so far but what I’ve tried at Oregano and The Grill has been decent. Wish I would’ve come with someone but Overall I will be coming back

My recent visit to Excellence El Carmen was absolutely phenomenal, exceeding all expectations! From the moment I arrived, it was clear that everything here is top-notch