5 star hotels All-inclusive in Punta Cana

I enjoyed myself at the resort. The food was better than I've had in DR before. The rooms were nice. This property is simply too big. There are trolleys, but they don't come frequently enough or were full. My room was a 30-minute walk from the beach. I got in around 10k steps each day. That's not what I want on a relaxing vacation.

We had a wonderful time during our stay. The Food was surprisingly good. I will say go to dinner early because after 6pm the lines grow fast. The pools were clean. Event staff was very friendly and inviting. The shows were quality and worth seeing. My complaint is when you arrive after hours of travel they try to pigeon hole you into a time share presentation. Not worth my time however some who...

Just stayed here in a suite for the past week and had an amazing time. The food, drinks, and service were all wonderful and the property was beautiful. There is always something to do with many events and activities occurring throughout the day and also plenty of places to relax. The beach was beautiful and blue. If you want to have a great time, spend your days at the guitar pool and ask for Hector...

We had a great time regardless of my review. This is a great place if you want to have an American vacation; Not if you want to experience the Dominican Culture and food and Music. The resort is set up like a Cruise where all the entertainment at night is in a main floor. The building needs better maintenance. The entertainment staff was great, very friendly, but some of the other workers had an attitude...

I made this a high rating review so everyone can see! I just got back from Hard Rock in Punta Cana yesterday and it is safe to say it was my first and absolute LAST time I'll be going there. I was robbed not once but TWICE. Both times there were workers from Hard Rock involved. This is not a review categorizing every single worker as a thief and a liar because there were some who genuinely treated...

I've been to about 4-5 all-inclusive resorts. Jamaica, Mexico and the Dominican Republic to name a few. My wife (a licensed travel agent) booked the Hard Rock Punta Cana for a golf trip. IT WAS FANTASTIC!!!! We had V.I.P. shuttle transportation to/from the airport. The rooms had 2 people per room. All you can eat and drink on the entire resort. 14 different pools on a 200 acre property. Walking distance...

Nothing to do in the neighboorhood Food is cold and testeless. Not worth the price of such an expensive hotel. Bad smell, old room. Not worth the price Very bad! The hotel staff has scammed me! They have told me that one payment didn't go though, but it actually did. So they have charged me $1000 twice. When I have noticed this, they tell me that they couldn't find the transaction. Soneida Jean Lague...

The hotel has a beautiful environment, beautiful sea water, comfortable beach, golf course, football field, tennis court, basketball court, and many recreational facilities on the sea. The hotel has eleven dining halls, providing different food services.

This was our second stay here. This time we had other family join us. The first time was covid so not everything (like the theater and free water craft) was open. Then our rooms were in good working order. This time everything was open & we enjoyed being at the large adults only pool & doing water aerobics there too. (The guys running that were fantastic and each person working the bar area too). We...

Super nice resort, regarding some of the drama reviews it's what you make of it. The food is so-so, you can't beat the location as the beach is spectacular. The rooms are nice, staff is great. Stay with the buffet to avoid the wait in the other restaurants. Avoid the free shuttle from the airport, you will loose an hour of vacation time.

This place is absolutely beautiful! This is our third time visiting and there are so many reasons to keep coming back! The beach is perfect, well kept and has so many loungers! The pools are great! We loved their restaurants and the buffet is a convenient and delicious back up for every meal. Everyone who works here is so friendly and accommodating. We can’t wait until our next trip!

Very good structure and lots of things to do. The beach is amazing, the most beautiful I've ever seen! The pools are also very nice. Rooms are very spacious and comfortable, and the bathtub adds a nice touch. The bathroom could be a little better, though. The shower was old and didn't work very well. The buffet is good, I think the food could be a bit more seasoned and more varied, but it was nice...

The hotel over all is nice and well taken care of. The pools and beach are great. The food is decent at the buffet. You can definitely find something for everyone. Hibachi was great. The staff is primarily rude, especially the women. We had a hard time getting our room cleaned. Many times staff would simply say “no English “ and walk away. The European tourists are extremely rude.The stores are so...

Four of us took a girls trip in February. The service was very excellent and on par or even with any other resort! The food and grounds/room were appropriate for the 3.5 stars. Some mediocre, some very good! Resort and rooms- the grounds are quite small as is the total capacity of guests. We were there for four nights and felt it was the right amount of time. Had we stayed longer, I would have wanted...

I can truly see it was one of the most wonderful experience I have encounter. The people. The restaurants I chose were absolutely wonderful. The breakfast was including with the hotel…( It was buffet style delightful. Thanks, Puta canta🫶🏽

Our stay at the Paradisus Punta Cana could not have been any better. The service was superb, especially Rafael who served us daily on the beach and had our chairs set up for us every day with a smile. The resort is spacious and gorgeous with delicious meal options in all their restaurants. Our concierge, Franklin was wonderful, kind and attentive to all our needs and questions. The entire staff...

I wish I could stay here forever. I've traveled extensively internationally, but this was my first tropical vacation, and I can't say enough about how incredible this resort is. The service was exceptional, the food was outstanding, and what truly made the experience unforgettable was the concierge service, which made us feel like royalty. Our concierge, Adriel, was nothing short of amazing—attentive...

Elvis Santa Maria had been serving us on the beach every day of our vacation. After the first day, he had our chairs set with towels prior to our arrival on the beach. His service has been top notch. It has been such a pleasure to have someone look after us the way that he has. 10 of 10

We have come twice now to Mascalzone to eat and this place has the best servers! Wilmina is so good and cheerful. She recommended the pasta we ordered and paired it with a fantastic wine from Chile. She kept checking on us to make sure everything was to our satisfaction. We will be back again before we leave 🙂! It made our stay at Palma Real very pleasant!!

- Buffets were often messy, plates weren’t clean, and items were rarely labelled properly within the buffet - Food wasn’t very good at any of the restaurants except the steakhouse. - Rooms were not well cleaned and are run down - We saw 4 cockroaches in our room during the 4 night stay - Checkin was confusing and we were not given towel cards, or provided the log in for the wifi - After we got to our...

The place has good facilities, but don't expect a 4 or 5 star hotel. The rooms don't have moisturizer, for example, coconut water is not included and the drinks are all made with pre-made ingredients (no lemon, just industrialized lemon juice). In short, you can expect a place with good facilities, but the quality of the food and drinks leaves a lot to be desired. Getting around the hotel is quite...

Everything was perfect, from the food, the location, and the staff's attention, making the stay excellent. Highly recommended and a huge thumbs-up from Chayanne!

The party aspect is amazing but in terms of quality food, beverages, or cleanliness it is only okay. The service is not 5 star either.

It was a nice hotel. We were satisfied. It was clean, the service was successful.

Excelent amenities, and service. A lot of fun and different things to do.

The front desk clerk asked us to spend money. I thought it was funny.

Awesome service! The staff is exceptional, we stayed at the Level and had Eddie as our concierge and he was the BEST! He facilitated everything we needed and kept us up on the daily activities. Nicole at the Level desk was also very helpful and friendly. From the assistant manager Juan to the young man Albo who drove the shuttle back and forth to the main lobby superb service was provided with a friendly...

Upon our arrival we were greeted with warmth and a feeling that we were the most important people there. Our Butler /Concierge Juan was and is top notch! We never wanted for anything. Reservations were made for us. Never had to lift a finger. Juan remembered each of our names thru out the trip and greeted us always with a warm hello, smile and kind words. The resort is amazing ! From the rooms to the...

Cesar, Gustavo, Wilner, Moises, Julio, Jeisel and Tomas could go on with the names of all the employees! Even Rosalia is fantastic!! They have made my trip so welcoming. I have been treated like a queen everyday everywhere I went. I looked forward to going to the pool everyday to see the boys at the swim up bar and the lobby to see Jeisel and Patrick. The Drivers, Tomas and Yefre Teafilo truly some...

We had dinner at the Mar Sal. Franklin was a excellent server and attentive to our needs. We encountered a few issues with our order, but he was positive and receptive to correct them. The staff at this restaurant is genuinely concerned about your experience and makes you feel appreciated as a guest!

My wife and I had the absolute pleasure of being served by Randolfo during my recent visit to Mal de Sal, and I can confidently say that his service was exceptional. From the moment we were seated, he greeted us with a warm, welcoming smile and made us feel like we were the most important guests in the restaurant. Randolfo’s knowledge of the menu was impressive, and he provided excellent recommendations...

What a great place to be! The room is very nice, the staff members are very friendly, and all the drinks are made to our satisfaction. With limited English, everyone is so eager to help out. So impressed. Did I forgot to mention Carmen Vasquez, Maria and Carlos for your activity department? They are dedicated workers to make our staying a very pleasurable experience. Salute to them and their colleges

What a great place to be! The room is very nice, the staff members are very friendly, and all the drinks are made to our satisfaction. With limited English, everyone is so eager to help out. So impressed. Did I forgot to mention Carmen Vasquez, Maria and Carlos for your activity department? They are dedicated workers to make our staying a very pleasurable experience. Salute to them and their colleges

The team is globally very nice. I have to do a special mention to the buffet team, who is very kind, remembers names and take a good care of the guests. That are fast to take empty plates, we never wait long to have a drink, and they are globally attentive to the guests comfort having a word for everyone. Food is good, not five stars, not good enough in an hotel of that size. Nothing to complain about...

The team is globally very nice. I have to do a special mention to the buffet team, who is very kind, remembers names and take a good care of the guests. That are fast to take empty plates, we never wait long to have a drink, and they are globally attentive to the guests comfort having a word for everyone. Food is good, not five stars, not good enough in an hotel of that size. Nothing to complain about...

Amazing trip! My mom and I had such an amazing time and can’t wait come back! Everything was perfect, exceeded my expectations! Service was outstanding all around. Ronin Reyes, Carmen Vasquez and Reynaldo GPS were the best! The went above and beyond to make our stay wonderful. Will definitely be coming back soon!

We are currently staying here and we are having an amazing time. Our Master Suite Swim-Up is fabulous. It’s so nice to have my morning meditation right outside my room then enjoy a morning swim. Carmen Vazquez makes the daily entertainment each evening lively, fun and inclusive. Ramon and Santos at the main pool are familia! The service is impeccable. The food is delicious. We normally stay at the...

Overall, very friendly and professional personnel mostly everywhere, but at the gym, where the crew count care less about the facility. Dirty and faulty equipment everywhere and the crew just talking Creole among themselves while checking their cell phones... Beautiful and huge complex with very well-kept buildings and landscapes; however, there are not enough trains during rush hours, which delay...

We enjoyed our vacation in this resort, however there are a few things to improve. Service quality was not consistent, some employees delivered outstanding customer service while others were rude, maybe more training required. Positives: resort gardens, rooms confortable, plenty of options for dinning, nice well maintained beach. Negatives: room cleaning was poor, we all got sick eating buffet food...

it was alright, would I go back? definitely not. Things I liked but mostly things I didn’t like.

I was in contact with the property prior to the travel date due to some negative reviews. I have to say we were impressed. The room we stayed in was large and nicely decorated for our anniversary. Aside from the sewage odor in the area of the Platnum member, the resort is absolutely beautiful. The staff were very warm and welcoming. Our first all inclusive, it was very pleasant and worth the trip....

Amazing price value! Yes, it's a cheap all-inclusive resort, so don't come with 5-star high-end expectations. But for the little money you pay, you get an amazing value, much better than comparable cheap AI resorts (I have been to several of them). Rooms super modern and new (completely renovated, even the standard category I booked), large buffet with huge selection, impeccable grounds, beautiful...

First Schneider from reception was very charming, nice, helpful made my check in experience great and smooth. He was so welcoming he got us drinks as soon as we got to the desk. Had our room ready so quick he was honestly amazing. The Hotel was wonderful, Beautiful, more the one I expected. Was a great experience since we stepped a foot in the resort. I recommend 100%

Excellent great Services by Employes recomment it for families is very quiet and food has a big verities.

STAY AWAY FROM THE ROYAL HOLIDAY VACATION CLUB (a Timeshare company operating within the resort) We fell prey to their highly trained sales agents and signed on the dotted line. The very next morning at 8:30 am ( only 12 hours after signing) We went back to tell them we made a mistake and wanted to cancel. They pushed us off, first telling us that no one was there yet to help us, to come back...

A great family experience. Food was fantastically delicious and lots of varieties to choose from. Rooms are nice with 3 beds and 2 bathrooms per unit...A little nick nacks here and there but overall great environment. Will surely do it again

This was the best experience we ever had in Dominican Republic. I absolutely recommend Tropical Princess for your stay. The accommodation, the staff, the amenities, beach, pool, buffet bring everything together for a great vacation. IMPORTANT: I don't recommend booking dinners at restaurants, rather goto the all you can eat buffet that is open for breakfast lunch and dinner. The food at the buffet...

Having an awesome time at resort. Activies there is but it seems lacking in a way. Other than that the service is good although heavy Spanish... English is not widely spoken but understood to a degree... to make more complicated questions come across sometimes can be a struggle. Food and drinks is great and available almost 24/7! Will definitely recommend to friends.

Beaches were beautiful. Only issue was the amount of seaweed in the water and on the shore. Unavoidable though. Month of May the winds apparently bring in more of the seaweed and washes it up. Resort staff were amazing at clearing the water and the shore daily. The staff were amazing and were so attentive. Coffee cups were always filled every morning and they remembered you and would have your table...

El personal amable, sin duda alguna te hacen sentir de lo mejor, este hotel es maravilloso.

The room, the unique experience, i wouldn't book the normal rooms from Lopesan. The beach is so near to the rooms, and the unique buffet is amazing.

I stayed in this hotel back in 2017. I had the time of my life. The pool is amazing and they keep you entertained with fun activities during the day. The buffet is great and we specially enjoyed the restaurants we could book for no extra cost. Food available the whole day and nightlife every night. It was great.

Resort was fun! They had foam parties, large pools, servers and bartenders were great! I enjoyed the a la carte restaurants a lot, the buffet was okay! I did get food poisoning pretty badly for two days - I think from the burger/wing shack. Overall I had a blast though! Resort was beautiful, rooms were large and air conditioning worked well!

Best resort. Amazing staff so kind and ready to help in whichever way. The food and drinks were awesome ! The entertainment was spectacular. Went on a trip with friends and we had such a wonderful time and will be going back soon!!!!

Great food and fun place. Clean and attractive hotel. There are people selling stuff in the beach which affects your calm and enjoyment. Front desk could improve as we payed for a service that was not provided. Fortunately this was resolved. The transport to and from the airport was confusing; this should improve.

This resort had the best customer service I have ever experienced. We arrived and the door man escorted us to the desk to check in. They offered us refreshments while we waited. The staff is so friendly and helpful. The resort is absolutely beautiful and extremely well kept. One improve would be the reservation times for restaurants. You have a very small window in the day to make them. This place...

The animation is very good, prizes are given for participating in competitions. Friendly, funny and kind animators, I especially liked Keila. Night show is worthy and interesting. Been to this hotel 3 times. I liked it very much.

First of all! Best butler is Carlos Rosario! You need to get in contact with him at your arrival, he will take care of all your needs and make sure you get a VIP experience! The resort is amazing with super nice rooms and views. The beach is fantastic. The food was pretty great and the restaurants were amazing too! All in all we had an amazing vacation!

After 48 hours of being here at the royal club, things are not quite looking good. We are royal club members of nearly 18 years. Today was an experience that I would never forget. After having a body massage at the spa we spent all morning and early afternoon by the jacuzzi. We decided to have lunch a little after 2:00pm. We walked in the restaurant and we noticed no one greeted us by the door. We...

We visited in August and stayed for 15 days. We stayed at the Royal level and were quite disappointed with the food a la carte restaurant. The Staff was very moody. We never got a smile or a proper welcoming. We have been members for 20 years and this was by far the worst service ever. The royal level bar was great and so was the staff. Always with a smile and very professional. Thank you...

The resort was great. We have first club membership and it was definitely worth it for us. We enjoyed our stay and can't wait to come back again. The only downside to the resort is there wasn't as many activities for teenagers to participate in. Other than that, great resort and would recommend it!

My first room was not good as my daughter got an electric shock from the hairdryer and the plug sockets did not work properly, but the guest services moved me as soon as I complained. My new room is much better, excellent housekeeping. The buffet is very good, breakfast staff are good and the buffet manager is excellent and very attentive. The al la carte restaurants are not very good apart from the...

**Review:** I recently stayed at the Occidental Resort in Punta Cana and had a mixed experience. The resort itself is beautiful, with well-maintained grounds and a nice beach. However, there were several issues that detracted from the overall experience. First, communication was a challenge. Many of the staff members spoke little to no English, which made it difficult to get assistance or ask questions...

We have a great time at the Grand Sirenis Punta Cana. We stayed for 7 nights. The staff was very attentive and helpful. Sheila, our housekeeper, was very sweet, kind and very hard worker. She keep the room clean, tidy and stock up everyday. On our last day she made a special towel deco for the kids. Pedro at Expedia counter desk was always friendly and kind. He was so helpful that he upgraded our...

My first time in Dom rep. Hotel is great. The staff are excellent. Bar staff are very friendly. David is a great guy, very professional. The pools are beautiful. I would like to come back next year with my family.

My family of 33 went to this resort early August, it was gorgeous! Sandy at the front desk is the best. She is so patient and provides amazing customer service. And Pedro the server is amazing as well. He's super attentive. The rooms are beautiful and room service and cleaning is great. The food is amazing! And we loved the entertainment as well. We felt very safe in the hotel as well.

We enjoyed this resort and the food selection at the buffet was really good. The paella, seafood and soups were our favourites. My family of three (including a toddler) stayed for 6 nights and no complaints. The resort was not too busy in September which was nice because we always found a spot on the beach, by the pool, water park and best of all they always had towels. We will be coming back again...

Great experience, amazing people. Room service was amazing! Concierge was absolutely fantastic! Activities are awesome! Restaurants were great! Buffets were OK.. The room is the only thing that would keep me from coming back. Family Suite that we were in was outdated and the air conditioning in the main room seemed to stop working at night. As a result we did not have good night rests. The staff did...

Check in was horrendous, took nearly an hour to check in. The bar man (with the lips tattoo on his neck) at the beach bar is fantastic Tobias and La vanilla on the entertainment team are great, they are really friendly and welcoming and try to get people involved in activities, The location is stunning, right by the beach, and they try really hard to keep it clean and tidy. They could do with some...

Best staff wander! He is so welcome, honestly he makes me want to come back because he makes the whole hotel better. Customer service is so good! I don’t normally post Google review but I had to let everyone know this is the best hotel in Dominican, if your coming from the UK do all inclusive it’s worth it. Don’t do levelZ because you will waste your money on nothing. Adults only is worth it! Is located...

This was our honeymoon and we were here for 11 nights! This place is absolutely AMAZING! Ana Munoz at the Jigger bar was the BEST, she was very personal and very hard working! All of the workers were so amazing, Jenfry was our concierge and it was so kind and friendly, helped us with all! Claudia Rodriguez did a great job whipping up drinks for everyone and being so kind! :) 10/10 recommend

Wander, Rooftop staff and Juan were amazing, providing excellent service as bartenders and servers. Beautiful landscaping and view on roof top is nice. However, Edwin did not make us feel welcome or valued. Not to mention our very unwelcoming arrival first time I never received welcome drink and no useful information. They mention nothing about app, where to find food after hours. Additionally, the...

The pool bar is amazing, they make an excellent range of drinks, they are all super friendly and very hard working. It's a lovely atmosphere and great place to chill out. We really loved the service of Maribel who was so so lovely, Maribel,radalis,Gustavo, Ramon, was so much fun, so friendly and welcoming to everyone and makes the best drinks! Thank you so much for all your hard work guys, we can...

Just returned from an amazing 6 night stay at Meliá Punta Cana Wellness adults only, all-inclusive at The Level. Our concierge Luis Pierre was top notch and made us feel like royalty. He truly feels like family now! The resort is so relaxing but always has something to do if wanted. The food was outstanding and the drinks were awesome and fancy. We will be back again someday and will request Luis Pierre...

We had the perfect honeymoon!!! The service was absolutely incredible- so thoughtful and individualized. From sweet flowers and champagne in our room, to special desserts, to staff who remembered us and our names and stories, we were cared for as if we were the only ones staying here. The rooms were beautiful and the beach is right there with wonderful seating and a bar close by. Our last night at...

I recently had my wedding here in October. The resort grounds were beautiful and well kept, they generously upgraded our room and many of our guests that came as well, the food was good and different each day (snack bar had amazing food and air conditioned) the service at bars and restaurants lacked (extremely slow/no desire to work) but my wedding day was absolutely perfect. My wedding coordinator...

Wonderful fun time at Serenade Punta Cana. The entertainment staff is fabulous, Marino, Francis, Stephanie and Maria provided us with lots of fun everyday. The accommodations, beach and pool area were clean and well laid out. We highly recommend this resort for a one week vacation - to energize and relax!

We just got back from a week spent at the Serenade resort in Punta Cana and we absolutely loved this resort! One thing we loved about this resort was that it was a smaller resort compared to others we have stayed at. The resort we stayed at last year was around a 15 - 20 minute walk just to get from the lobby to the beach - at the serenade resort everything is within a short walking distance. You...

I liked this resort . Good food. Great pools. Adult side is much better and you still have access to the family side for the shows and other restaurants, Italian comes to mind. Service at restaurants was very good, however not so much from bartenders, especially by the pools. Would come back again. They must make sure air conditioning is working for the shows in the theater. Found it to be very uncomfortable

Pinapple made this trip worth coming back. The room is clean and lovely. Everyone is so kind and the staff is very enjoyable to be around. The location is perfect, quiet options, loud party options, and options for both! Gorgeous beach and clean pools :)

Very good experience, i would love to come here again, i just think the rooms should be just a little bit cleaner. Very friendly workers here, food taste amazing. I love how the o people talk to you here, they make sure you are having the best time ever! The games are very fun to! The entertainment is very good and the speciality team is chocolate. 🍫 very very good

Falta melhor limpeza dos quartos, debaixo da cama estava muito sujo, atrás das portas também. No banheiro, só trocavam as toalhas, sem limpá-lo. A estrutura do hotel é muito boa, mas passamos dois dias sem ar condicionado, devido a uma pane geral. Área da piscina muito boa, comida e bebidas regular.

I loved it, from the staff to the food, I recommend it.

No complains. Food is delicious and always fresh. The service is superb and servers are very nice. Wide variety of food and the restaurants are very clean. Beach and pools are well maintained and clean.We felt very safe. No pushy sales or vendors. Highly recommended resort.

Coral Level is worth every penny. The food, service, and perks are better, and the territory itself is infinitely prettier. The beach access and beach shows are incomparable! There are mattresses and pillows and tents with plenty of choice if you get up in the early morning. I'd come back to this level and this beach with pleasure. Skip hibachi and the Italian restaurant at all costs! The nightclub...

Wonderful experience! All of the staff members were so kind and went above and beyond. Eduardo and Cesar were our butlers and were great. Food was good and there was a wide variety to choose from. There is no way you could leave here hungry. The French restaurant was probably the best dinner we had! Drinks were great and the bartenders kept them flowing. Junior at the Beach Club was incredible. We...

I recently had the pleasure of staying here and while everything from the ambiance to the service was exceptional, it was the food that truly elevated the entire experience. The hotel boasts a variety of dining options, each one a culinary journey in itself. At the on-site restaurant, breakfast was a feast of fresh, locally-sourced ingredients. From artisan breads to exotic fruits, the attention to...

Great family vacation spot. Lots to do. Access to other sister resorts. Beaches very busy. Get your loungers early (I had seen people setting up loungers before sunrise!) food options are okay, but somewhat limited and repetitive. We stayed for New year's, fireworks in concert was great! Bring lots of $1's and $5's (USD) or tipping. On-Site photography studio for family photography options.

My stay at the Bahia Principe hotel was absolutely unforgettable! From the moment we arrived, the staff went above and beyond to make us feel welcomed, but what truly stood out was the incredible animation team. They brought so much energy, creativity, and joy to our vacation. A special shoutout to Junior Fox, who is an absolute star! His charisma, humor, and talent made every activity more exciting...

Bahia Principe Grand Resort in Punta Cana, Dominican Republic, is a truly fantastic destination for a holiday. The resort is beautifully maintained, with lush greenery featuring coconut and palm trees that create a serene and picturesque environment. The rooms are spacious and comfortable, providing a great place to unwind. The pools are incredible, offering plenty of space to relax and have fun,...

Tequila restaurant was a great experience. Location was great. Servers were excellent and attentive. Luis and Jirgis were very very nice and passionate about their service. I never had to look for them to ask for anything. They were always there and filled our every needs! Food was awesome and the suggestion on what to try were on point! They deserve more than 5 stars!

We had a great time here, the food was amazing everywhere we ate especially the garden grill steakhouse (highly recommend). The hotel itself, the beach and pools were unbelievably beautiful. Also for the buffet, my man Sergio works in the Bávaro buffet and he is absolutely awesome. He was unbelievably friendly, always coming up to us and making sure everything was good and seeing anyway he could help...

Amazing Amazing Amazing!!! I love everything about this place!! The breathtaking beach, the spectacular grounds, the kindest staff always greet you with a smile!! The rooms are so spacious and clean and the maids are so hardworking!!! Guest services just amazing! Thank you to everyone for making the trip so special for us!! Buffet is delicious and so much variety how can anyone complain is beyond me...

An absolute delight! The food at Mareas restaurant is exceptional. We had the lobster, and it was a true treat—perfectly cooked and bursting with flavor. The service was equally impressive: Adrianna and Elvis were incredibly kind and attentive throughout our meal. It was so good that we immediately booked a table for the next day! An experience not to be missed !

Amazing Experience at gold fish beach club I had an incredible dining experience at gold fish beach club . From the moment I walked in, the atmosphere was warm and welcoming. The staff was attentive, friendly, and knowledgeable about the menu, which made ordering so easy and enjoyable. The food was absolutely delicious—every bite was bursting with flavor. The grilled chicken was perfectly cooked...

Amazing service! They always made sure we were taken care of. The food was AMAZING everywhere we went, especially the unique buffet on the beach. The Unique package was definitely worth it, especially if you plan to visit during peak months. Our butler Victor was the best! He was so attentive and went above and beyond to make sure we were taken care of. Every staff member looked happy to be there....

Overall, this hotel is great! Everything you need is here. It is a beautiful property with many things to do day and night. They do definitely need to improve on 3 things. 1. Maintaining the air conditioning in the rooms (they don't work well) 2. Cleaning/maintaining the common areas and public bathrooms better. 3. Customer Service. The beauty of the property is already there, what it's missing is...

Lopesan was absolutely amazing and breathtaking. This was my first time in a resort In Punta Cana and I cannot wait to come back but for more days for sure. The food was amazing. The service is outstanding from the moment you walk in Til the moment you leave . The drinks were very good and the reservations for the restaurant you definitely have to try it . Couldn’t book the Asian nor the Mexican one...

Claribel and Domingo, great service. I really appreciated their hospitality. They were friendly and keep our stay enjoyable. You have to stay adults only so you can experience this service. The only deficiency is a lack of snacks at the adults only pool. It would be great if they grilled chicken, beef, or something at the pool for adults only guest!

This place had excellent service, the girls were very attentive and an excellent massage.... I recommend the girl named Ana 😃

Gigantic hotel complex.... You can get around well with the shuttles.... The main restaurant choice is not bad at all... The beach is pretty but a lot of waves and watch out for touts on the beach... Big negative point the isolation of the hotel which made it impossible to really go for a walk in contact with the Dominicans etc... We had to take excursions to the hotel which were very expensive......

Nice Spa on the Beach. The massage was very good but they are very expensive. 60h min. 110$, 50min 99$ (actual there is an offer for 75$). I booked the 50min but the massage was actual only 40min. That‘s the Reading whu they lost 2stars.

Very good, excellent service, we would return without hesitation.

Absolutely Perfect Stay at Excellent Resort pro Carmen ! My stay at Excellent Resort Punta Cana was nothing short of amazing! From the moment I arrived, I was welcomed with warm hospitality and top-notch service. The resort is impeccably clean, quiet, and designed for pure relaxation—exactly what I needed for a stress-free getaway. The room was spacious, beautifully decorated, and incredibly comfortable...

The authentic Dominican flavor, good presentation and service from all the chefs and waiters. You feel the best experience from the culture, gastronomy and the Dominican warmth of its people. The best experience is found here 100 recommended. Thank you to the entertainment group for making the stay at the hotel more special, fun and entertaining. Enjoy each activity h night of entertainment with the...

Excellent time with Victor and Edgar at the swim up bar Blue! Best people I’ve met. Great drinks and friendly service!! Keila, mini cooper and Ramon were outstanding day after day. The location is beautiful, but the people made our trip. A massive thank you!!

We had the most amazing dinner. The food was fantastic. Our server Edwin was beyond incredible and extremely professional. He truly made the dining experience top tier. Our favorite meal thus far and an incredible experience. Brenda was the best entertainer! So much energy and always so outgoing! Victor and Edgar, by far the best service in the main pool bar. Excellent service 10/10!

5 stars I had the pleasure of staying at Excellence El Carmen in Punta Cana in March 2024, and it was an absolutely amazing experience! From the moment we arrived, the staff went above and beyond to make us feel welcome and taken care of. The resort itself is stunning—beautifully maintained with lush gardens, pristine pools, and luxurious rooms. The food and drinks were outstanding, with a great variety...